1. Our transit hotel is exclusively for guests in transit or departing on international flights from KLIA Terminal 1.

2. For transit travellers, please ensure your baggage is checked through to your final destination, as the baggage claim area is located after customs and immigration. Please note, staying with us means you won't have access to your checked-in luggage.

3. If you are on transit, please do not clear immigration. Head straight to our hotel within the Satellite Building next to boarding Gate C05.

4. For international guests arriving and planning to stay with us, please proceed to the hotel for check-in. Upon check-out, you can retrieve your luggage from our Lost and Found department after completing immigration clearance.

5. KLIA Terminal 1 and KLIA Terminal 2 are not interconnected. For guests connecting from Terminal 2 to Terminal 1, exit immigration and board the KLIA Express Train to Terminal 1 (train operation from start from 0500 and end at 0100). Alternatively, to opt for Airport Taxi or Grab. Ensure your luggage is checked at Level 5, proceed through immigration, present your flight boarding pass, and access the Satellite Building of KLIA Terminal 1.

6. For guests departing at KLIA Terminal 1, airline check-in counters typically open 4 and 12 hours before departure, subject to airlines operation. Entry to airside to access our hotel is only permitted if your airline offers early check-in.

7. Please have your boarding pass for the next flight ready upon check-in.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。