1. Our transit hotel is exclusively for guests in transit or departing on international flights from KLIA Terminal 1.

2. For transit travellers, please ensure your baggage is checked through to your final destination, as the baggage claim area is located after customs and immigration. Please note, staying with us means you won't have access to your checked-in luggage.

3. If you are on transit, please do not clear immigration. Head straight to our hotel within the Satellite Building next to boarding Gate C05.

4. For international guests arriving and planning to stay with us, please proceed to the hotel for check-in. Upon check-out, you can retrieve your luggage from our Lost and Found department after completing immigration clearance.

5. KLIA Terminal 1 and KLIA Terminal 2 are not interconnected. For guests connecting from Terminal 2 to Terminal 1, exit immigration and board the KLIA Express Train to Terminal 1 (train operation from start from 0500 and end at 0100). Alternatively, to opt for Airport Taxi or Grab. Ensure your luggage is checked at Level 5, proceed through immigration, present your flight boarding pass, and access the Satellite Building of KLIA Terminal 1.

6. For guests departing at KLIA Terminal 1, airline check-in counters typically open 4 and 12 hours before departure, subject to airlines operation. Entry to airside to access our hotel is only permitted if your airline offers early check-in.

7. Please have your boarding pass for the next flight ready upon check-in.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。