Set within 43 km of National Park East Kelantan Entrance and 3.1 km of Mountain Chamah, Phoenix Hotel offers rooms with air conditioning and a private bathroom in Gua Musang. The rooms in the hotel are fitted with a kettle. Featuring a private bathroom with a shower and a hairdryer, rooms at Phoenix Hotel also have free WiFi. The units in the accommodation are equipped with a flat-screen TV and slippers. À la carte and Asian breakfast options are available every morning at Phoenix Hotel. The hotel can conveniently provide information at the reception to help guests to get around the area. Sultan Azlan Shah Airport is 163 km away.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Breakfast info

Asian

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 double bed
2 double beds
6 double beds
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Guest reviews

Categories:

Staff
8.8
Facilities
8.0
Cleanliness
8.1
Comfort
8.2
Value for money
8.3
Location
8.6
Free WiFi
6.3
High score for Gua Musang
Low score for Gua Musang
Select topics to read reviews:

Guests who stayed here loved

  • Khairul
    Malaysia Malaysia
    The mattress and pillows are matched with a 4 star hotel. Towel quality is good. Very comfortable
  • Lestari
    Malaysia Malaysia
    Good place to stay....the nasik lemak sambal is so sedap
  • Lee
    Malaysia Malaysia
    Fast food Mcdonald and KFC and Chinese, Malay and Indian reatuarants are nearby.
  • Alyaa
    Malaysia Malaysia
    everything is good! it was very comfortable and clean
  • Ulrike
    Germany Germany
    excellent, friendly and helpful service, especially at reception desk
  • Mohd
    Malaysia Malaysia
    Facilities,space very comfortable ... espescilly near with ecoshop
  • Ezzah
    Malaysia Malaysia
    cozy place. I booked a family room for 4 adults. very spacious and clean. The staffs and receptionist were friendly and helpful.
  • Siti
    Malaysia Malaysia
    The hotel rooms are spacious and clean. Friendly staff. It's well worth the money spent.
  • Najihatussolehah
    Malaysia Malaysia
    Staff very friendly. Everything nice and comfortable. Will repeat again next time
  • Benny
    Singapore Singapore
    The location is good. Food stalls nearby, including the famous Frog Porridge. The place is very clean and the staff is very friendly. The Town Centre is just across the road where you have all the fast food and nice local food.

Hotel surroundings

Facilities of Phoenix Hotel
Great facilities! Review score, 8

Most popular facilities
  • Free WiFi
  • Free parking
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Media & Technology
  • Flat-screen TV
  • TV
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Services
    • Daily housekeeping
    • 24-hour front desk
    Reception services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    General
    • Air conditioning
    • Tile/marble floor
    • Soundproofing
    • Soundproof rooms
    • Lift
    Accessibility
    • Upper floors accessible by elevator
    Languages spoken
    • Malay

    House rules
    Phoenix Hotel takes special requests - add in the next step!

    Check-in
    From 14:00 to 23:30
    Check-out
    From 12:00 to 12:30
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of MYR 50 is required on arrival. That's about £8. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
    Children and beds

    Child policies

    Children are not allowed.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Cash only
    This property only accepts cash payments.

    The fine print
    Need-to-know information for guests at this property

    From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

    A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    FAQs about Phoenix Hotel

    • Phoenix Hotel offers the following activities / services (charges may apply):

      • Phoenix Hotel is 600 yards from the centre of Gua Musang. All distances are measured in straight lines. Actual travel distances may vary.

      • Check-in at Phoenix Hotel is from 14:00, and check-out is until 12:30.

      • The prices at Phoenix Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

      • Room options at Phoenix Hotel include:

        • Double
        • Triple
        • Family