From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Barbecue facilities can be booked at a charge. (Subject to availability) Rates follow:

- Use of barbecue pit: MYR 100 per night

- Barbecue corkage charges (for guests who are bringing their own food): MYR 10 per person per night

*Food for the barbecue can be purchased at the resort's restaurant. Advance bookings must be made.

Guests who wish to use this facility, or cater barbecue food may contact the property directly using the contact details provided in the booking confirmation. Bookings must be made in advance.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Permai Rainforest Resort您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

因應新冠肺炎（COVID-19）疫情，此住宿現已實施額外的安全與衛生措施。

因應新冠肺炎（COVID-19）疫情，此住宿嚴格落實維持社交距離的措施。

入住時須支付 MYR 200 損壞押金。 此筆費用將以現金支付。 您辦理退房時將獲得退費。 住宿檢查確認後會以現金全額退還押金。