1) Tourist Tax: Effective 1st January 2023, a tourist tax of RM 10 per room per night applies to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or permanent resident MY PR Card are exempt.

2) Credit Card Policy: The name on the credit card used for booking must match the name of the guest staying at the property. For third-party bookings, an authorization form, along with a copy of the cardholder's ID and credit card, is required.

3) Car Parking: On-site parking is available, subject to additional charges.

Identification & Requests: Guests must present a valid photo ID and credit card at check-in. Special requests are subject to availability and may incur additional charges.

4) Parties: This property does not accommodate bachelor(ette), hen, stag, or similar parties.

5) Damage Deposit: A refundable cash damage deposit of MYR 100 to MYR 200 (depending on room type) is required upon arrival. The deposit will be reimbursed in full upon check-out, subject to a room inspection.

6) Front Office Hours: The front office operates on a limited schedule. Please contact the property for specific details.

7) Arrival Time: Guests are requested to inform the property of their expected arrival time in advance. Please contact the property directly with the details provided in your confirmation.

8) Quiet Hours: Quiet hours are enforced between 11:00 PM and 8:00 AM.

Age Requirement: Guests under the age of 18 can only check in with a parent or legal guardian.

9) COVID-19 Policy: This property does not accommodate stays for COVID-19 quarantine purposes.

10) Housekeeping: Housekeeping services are available upon request only. For bookings under co-living room arrangements, housekeeping services are not provided.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知One-Stop Residence & Hotel您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

此住宿不接受群聚打牌、看運動賽事、單身派對等類似聚會。

23:00:00～08:00:00 必須放低音量

未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。

您不得因新冠肺炎（COVID-19）隔離之目的入住該住宿。

入住時須支付 MYR 250 損壞押金。 此筆費用將以現金支付。 您辦理退房時將獲得退費。 住宿檢查確認後會以現金全額退還押金。