You might be eligible for a Genius discount at KEEN Suites@Sutera Avenue. To check if a Genius discount is available for your selected dates sign in.

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Reliable info:
Guests say the description and photos for this property are accurate.

Located in Kota Kinabalu, KEEN Suites@Sutera Avenue provides accommodation with rooftop pool, free WiFi and free private parking for guests who drive. The property has city views and is 2.6 km from Filipino Market Sabah and 1.8 km from Sabah State Museum & Heritage Village. The apartment features a fitness centre and a lift. The units are equipped with air conditioning, a flat-screen TV with satellite channels, a fridge, a kettle, a bidet, a hair dryer and a wardrobe. All units are equipped with a private bathroom with a shower, while selected rooms come with a fully equipped kitchen with a microwave. At the apartment complex, every unit includes bed linen and towels. Guests can also relax in the garden. North Borneo Railway is 3.6 km from the apartment, while Likas City Mosque is 8 km away. The nearest airport is Kota Kinabalu International Airport, 2 km from KEEN Suites@Sutera Avenue.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Free private parking available on-site


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1:
1 large double bed
Bedroom 2:
1 single bed
and
1 large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 3:
1 single bed
and
1 large double bed
Bedroom 1:
1 single bed
Bedroom 2:
1 single bed
and
1 large double bed
Bedroom 1:
1 double bed
Bedroom 2:
2 single beds
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Guest reviews

Categories:

Staff
8.4
Facilities
8.2
Cleanliness
8.4
Comfort
8.4
Value for money
8.5
Location
8.7
Free WiFi
8.2
Select topics to read reviews:

Guests who stayed here loved

  • Mazlan
    Malaysia Malaysia
    I like everything except there is no mirror. Mirror is just inside toilet. Would be perfect if put mirror outside of toilet also.
  • Muhamad
    Malaysia Malaysia
    Simple clean comfortable apartment for four of us. Location near to downtown market.
  • Okar
    Malaysia Malaysia
    Very comfortable to stay. Especially with my family
  • Chee
    Malaysia Malaysia
    The location is excellent, with convenient access to food options and shopping nearby.
  • Clementine
    Brunei Darussalam Brunei Darussalam
    They update me the room is ready before I arrived. The place is clean and nice. The aircond is working well. The toilet is clean and water heater is working well.
  • Simon
    China China
    Very good price / quality, ideal for a temporary one-stop for a rather late flight. Needs to have WhatsApp to connect with the host but if you have, the host will answer fast and provide good instructions to find the keys in the letter box (no...
  • Magdalena
    Malaysia Malaysia
    I like that the place is accessible to a lot of common places
  • Lauren
    Australia Australia
    Size of apartment was great, washing machine and awesome rooftop pool.
  • Elisia
    Malaysia Malaysia
    Clean and very nice accommodation for those with families and friends. Also very spacious ❤️
  • Magdalena
    Poland Poland
    Nice apartment, with a very cool swimming pool at the top floor! Access to the building well explained via Whatsapp. A bit far from the centre - but just a brief Grab ride away. Close to the Airport.

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is there a washing machine in the apartment?

    Yes there is, thank you!
    Answered on 15 January 2020
  • can we cook on the apartment ?

    Hi yes you can thanks.
    Answered on 29 November 2021
  • Hi.. Is the house got 2 bedroom?

    Hi, yes we do have 2 bedroom. Thank you!
    Answered on 4 November 2020
  • Where can i get my key to my apartmen opon my arriving, is there any Counter to go to tq

    We use mailbox self check in method and payment via bank transfer, thanks!
    Answered on 9 January 2021
  • Do you guys have cloth iron?

    Yes, we do.
    Answered on 9 January 2021
  • how far to imago

    Hi it is 2 minutes walk to Imago, thank you!
    Answered on 10 September 2020
  • Still looking?

Host Information

Company review score: 8.5Based on 4,645 reviews from 4 properties
4 managed properties

Property information

Here at KEEN Suites, we strive you to provide you the best hospitality experience in Kota Kinabalu. Our rooms are all furnished to high standards and you will be assisted by our friendly and well trained staff should you require assistance.

Languages spoken

English,Malay,Chinese

Property surroundings

Facilities of KEEN Suites@Sutera Avenue
Great facilities! Review score, 8.2

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Fitness centre
Parking
Free private parking is possible on site (reservation is needed).
  • Parking garage
Internet
WiFi is available in the rooms and is free of charge.
Kitchen
  • Electric kettle
  • Refrigerator
Bedroom
  • Linen
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower
Living Area
  • Sofa
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • TV
Room Amenities
  • Tile/marble floor
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Outdoors
  • Garden
Outdoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Shallow end
Wellness
  • Fitness centre
Activities
  • Golf course (within 3 km)
    Additional charge
Reception services
  • Express check-in/check-out
Miscellaneous
  • Air conditioning
  • Non-smoking throughout
  • Lift
  • Non-smoking rooms
Languages spoken
  • English
  • Malay
  • Chinese

House rules
KEEN Suites@Sutera Avenue takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MYR 150 is required on arrival. That's about £26. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Payments by Booking.com
Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Please inform KEEN Suites@Sutera Avenue in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of MYR 150 is required on arrival. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.

Legal information

This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

FAQs about KEEN Suites@Sutera Avenue

  • Yes, KEEN Suites@Sutera Avenue is popular with guests booking family stays.

  • You can choose from a number of accommodation options at KEEN Suites@Sutera Avenue (subject to availability). These can accommodate:

    • 4 guests
    • 5 guests
    • 7 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • KEEN Suites@Sutera Avenue is 1 miles from the centre of Kota Kinabalu. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at KEEN Suites@Sutera Avenue may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • KEEN Suites@Sutera Avenue offers the following activities / services (charges may apply):

    • Fitness centre
    • Golf course (within 3 km)
    • Swimming Pool
  • You can choose from a number of accommodation options at KEEN Suites@Sutera Avenue (subject to availability). These have:

    • 2 bedrooms
    • 3 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Check-in at KEEN Suites@Sutera Avenue is from 15:00, and check-out is until 12:00.