Situated in Kuala Lumpur, 1 km from Berjaya Times Square, citizenM Kuala Lumpur Bukit Bintang features accommodation with a restaurant, free private parking, a bar and a shared lounge. Among the facilities at this property are a 24-hour front desk and a business centre, along with free high speed WiFi throughout the property. The property is allergy-free and is located 2 km from Kuala Lumpur Convention Center. The hotel will provide guests with air-conditioned rooms offering a desk, a safety deposit box, a flat-screen TV and a private bathroom with a shower. With the room iPad, or the free citizenM app, all guests can control room lights, black-out blinds, curtains, temperature, as well as TV and radio channels. They can also stream from their own Netflix, Prime or Disney+ accounts (and many others), by connecting their phone, tablet or laptop to the TV via Chromecast (at no extra charge). At citizenM Kuala Lumpur Bukit Bintang the rooms are fitted with bed linen and towels. Guests at the accommodation can enjoy the breakfast buffet. Starhill Gallery is 2.2 km from citizenM Kuala Lumpur Bukit Bintang, while Pavilion Kuala Lumpur is 2.3 km from the property. The nearest airport is Sultan Abdul Aziz Shah Airport, 31 km from the hotel.

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