Centrally located in the city's commercial district, Cititel Express Kota Kinabalu offers air-conditioned guest rooms and free WiFi throughout. Free parking is provided and the nearest shopping center is located across the property. Every room features modern decor, air conditioning and a flat-screen satellite TV with Chinese channels. The private bathroom comes with a shower and free toiletries. Some rooms come with city or sea view. Daily buffet breakfast is served at Peniel Delicacy, which also opens for all-day dining and offers Malaysian cuisine. More dining options are reachable within a few minutes' walk from the property. Staff at the 24/7 reception are fluent in Chinese, English and Malay. Laundry service can be requested at an additional charge, while luggage storage is available for free. Other facilities include meeting facilities and a business center. Filipino Market and Warisan Square are 0.6 mi from Cititel Express Kota Kinabalu. The nearest airport is Kota Kinabalu International Airport, a 5.2 mi drive away.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.8)

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
1 twin bed
1 twin bed
and
1 queen bed
2 twin beds
2 twin beds
1 twin bed
and
1 queen bed
2 twin beds
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Guest review summary
Guests loved the accommodation's <b>central location</b> near eateries and shops. <b>Room cleanliness</b> and <b>friendly staff</b> were also praised. However, <b>room size</b> and soundproofing received mixed feedback, with some finding rooms small and noisy. <b>Room comfort</b> and <b>value for money</b> were also noted with varied opinions.
This is an automated summary based on 72 reviews from the past 12 months.
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Select topics to read reviews:

Staff
8.8
Facilities
8.2
Cleanliness
8.6
Comfort
8.6
Value for money
8.5
Location
8.8
Free Wifi
8.3

Hotel area info

Restaurants
1 Restaurant On Site

  • One Roof Cafe
    • Cuisine
      American • Chinese • Korean • Malaysian • Local • Asian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern

Amenities of Cititel Express Kota Kinabalu
Great facilities! Review score, 8.2

Most popular amenities

  • Free Wifi
  • Family rooms
  • Parking on site
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Facilities for disabled guests

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Guest bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Room Amenities

  • Socket near the bed

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available on site (reservation is not needed) and charges may apply.

    Services

    • Daily housekeeping
    • Concierge
    • Baggage storage
    • Fax/Photocopying
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    • 24-hour front desk
    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safe

    General

    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Elevator
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron

    Accessibility

    • Lowered sink
    • Toilet with grab rails
    • Wheelchair accessible
    • Upper floors accessible by elevator

    Languages Spoken

    • English
    • Malay
    • Chinese

    House rules
    Cititel Express Kota Kinabalu takes special requests – add in the next step!

    Check-in
    From 3:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    Check-out
    From 7:00 AM to 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Extra bed upon request
    MYR 50 per child, per night
    Crib upon request
    Free
    3+ years
    Extra bed upon request
    MYR 50 per person, per night

    Cribs and extra beds aren't available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardUnionPay credit cardCash

    The fine print
    Must-know information for guests at this property

    From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    FAQs about Cititel Express Kota Kinabalu

    • Cititel Express Kota Kinabalu has 1 restaurant:

      • One Roof Cafe
    • Guests staying at Cititel Express Kota Kinabalu can enjoy a highly-rated breakfast during their stay (guest review score: 6.9).

      Breakfast option(s) include:

      • Asian
    • Check-in at Cititel Express Kota Kinabalu is from 3:00 PM, and check-out is until 12:00 PM.

    • Room options at Cititel Express Kota Kinabalu include:

      • Double
      • Single
      • Triple
      • Twin
      • Family
    • Cititel Express Kota Kinabalu offers the following activities/services (charges may apply):

      • The prices at Cititel Express Kota Kinabalu may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

      • Cititel Express Kota Kinabalu is 1,150 feet from the center of Kota Kinabalu. All distances are measured in straight lines. Actual travel distances may vary.