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Located in Labuan, 1.3 miles from Tanjung Batu Beach, AZ Hotel & Serviced Apartments features views of the city. Featuring a fitness center, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. There is free private parking and the property provides free airport shuttle service. All guest rooms are equipped with a flat-screen TV with satellite channels, an electric tea pot, a shower, free toiletries and a desk. Some rooms here will provide you with a kitchenette with a fridge, a dishwasher and an oven. At the hotel every room comes with bed linen and towels. Speaking English, Malay and Chinese at the 24-hour front desk, staff are ready to help around the clock. The nearest airport is Labuan Airport, 1.9 miles from AZ Hotel & Serviced Apartments.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 full bed
Bedroom 1:
1 king bed
Bedroom 2:
1 full bed
Bedroom 3:
2 twin beds
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Guest reviews

Categories:

Staff
8.6
Facilities
8.4
Cleanliness
8.6
Comfort
8.7
Value for money
8.0
Location
8.9
Free Wifi
8.3
High score for Labuan
Select topics to read reviews:

Guests who stayed here loved

  • Hamidah
    Brunei Brunei
    Near to shopping centres & also terminal ferry. And very convenient. will come back next time for sure
  • Sadidzulhimi
    Malaysia Malaysia
    Breakfast provided by secret recipe downstairs. That was okay, some days the meal is good, some days were bland. Room is okay for being in labuan. Location is good, got few restaurants nearby, mosque as well.
  • Hjh
    Brunei Brunei
    The apartment is very god and customer service is excellent. Good job
  • Azriey03
    Malaysia Malaysia
    Helpful and friendly staff, clean room and the location easy to get around, got shuttle for pick up and drop..enjoy the stay!!😆😆
  • Suria
    Malaysia Malaysia
    Overall, the apartment was comfy enough for the 7 of us including 1 kid. A great place to stay and the staff was very helpful. Will be our preferred choice of accommodation if we plan to visit Labuan again. Thank you!
  • Abdul
    Malaysia Malaysia
    location is within city centre most places are reachable by walking friendly staff and was so clean and security privacy level is satisfactory
  • Mark
    Singapore Singapore
    The staff and Management have created a very pleasant location for travelers vacating or working in Labuan. The rooms are clean and comfortable and quiet. My suggestions concerning the breakfast menu content were acted upon promptly by the...
  • Molineh
    Malaysia Malaysia
    We booked the service apartment for my family. The location so strategic with Labuan town and AZ apartment so clean and comfy.It's just like our second home.
  • Joe_dee
    Malaysia Malaysia
    The apartment was neat and tidy.. kichenettes was completed, but poor us we dont know how to use the electric stove.. haha, so we cooked our maggi old fashioned way.. got iron and board, hair dryer.. both toilet were clean.. we are very satisfied...
  • Abdul
    Malaysia Malaysia
    Everything’s about AZ Hotel & Serviced Apartments are excellent and I had amazing experiences while staying there. All staffs are brilliantly courteous to all guests, which I’m truly admired and feel so welcomed by their smiles and greets. Kudos...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi, I was just wondering if you have connecting rooms? twin room and king room? (staying period is 31 January 2020 till 02 February 2020) Thank you.

    Dear Sir/Madam, Greetings from AZ Hotel & Serviced Apartments! Thank you for your inquiry. Kindly be informed that we do not have any connecting ..
    Answered on 16 January 2020
  • hi, do you provide extra bed for king or deluxe twin room?

    Hi there, yes we do provide extra bed for king/twin bed chargeable at RM60 per unit
    Answered on 3 December 2023
  • Good evening. Do you offer government rate for hotel bookings? Thank you

    Dear Sir/Madam, Greetings from AZ Hotel & Serviced Apartments! Thank you for your inquiry. Kindly be informed that we do offer government rate. Thank ..
    Answered on 6 May 2023
  • Hi Gave 2 rooms apartment

    Dear Sir/Madam. Thank you for reaching out to us. Please be informed we only have 3-Bedrooms Apartment available at the moment. Best regards, Reservation Team.
    Answered on 27 October 2023
  • Do you have a conference/meeting room that fits 20 people?

    Dear Sir/Madam, Greetings from AZ Hotel & Serviced Apartments! Kindly be informed that we provide a conference room that fits up to 20-30 people. Best..
    Answered on 6 May 2023
  • available for a family stay here on 13-14 Apr?

    Yes, we still available on the 13-14 Apr. I would recommend 3-BR Apartments for family.
    Answered on 2 April 2024
  • Still looking?

Hotel area info

Amenities of AZ Hotel & Serviced Apartments
Great facilities! Review score, 8.4

Most popular amenities
  • Free Wifi
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Airport shuttle
  • Fitness center
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • City view
  • Landmark view
  • Garden view
  • View
Kitchen
  • Dryer
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Walking tours
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Tea/Coffee maker
Internet
Wifi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
  • Parking garage
  • Accessible parking
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Soundproof
  • Car rental
  • Packed lunches
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Malay
  • Chinese

House rules
AZ Hotel & Serviced Apartments takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 150 is required on arrival. That's about $34. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0+ years
Extra bed upon request
MYR 50 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print
Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform AZ Hotel & Serviced Apartments of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

A damage deposit of MYR 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about AZ Hotel & Serviced Apartments

  • Yes, AZ Hotel & Serviced Apartments is popular with guests booking family stays.

  • Room options at AZ Hotel & Serviced Apartments include:

    • Double
    • Twin
    • Apartment
  • AZ Hotel & Serviced Apartments offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Walking tours
  • Guests staying at AZ Hotel & Serviced Apartments can enjoy a highly-rated breakfast during their stay (guest review score: 6.0).

    Breakfast option(s) include:

    • Buffet
    • Breakfast to go
  • AZ Hotel & Serviced Apartments is 2,300 feet from the center of Labuan. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at AZ Hotel & Serviced Apartments may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.