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Attractively situated in Tulum, XscapeTulum features air-conditioned rooms, an outdoor swimming pool, free WiFi and a garden. This 4-star hotel offers a shared lounge and room service. The accommodation provides airport transfers, while a bicycle rental service is also available. At the hotel, the rooms are equipped with a wardrobe. Rooms have a private bathroom fitted with a shower and free toiletries, while certain rooms are fitted with a kitchen equipped with an oven. The rooms will provide guests with a fridge. At XscapeTulum you will find a restaurant serving Italian, Mexican and Seafood cuisine. Vegetarian, dairy-free and vegan options can also be requested. Tulum Archeological Site is 4.9 km from the accommodation, while Tulum Bus station is less than 1 km from the property. Tulum International Airport is 37 km away.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.1)

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom
1 large double bed
Living room
1 sofa bed
Bedroom
1 large double bed
Living room
1 sofa bed
1 large double bed
1 large double bed
1 extra-large double bed
1 double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom
1 large double bed
Living room
1 sofa bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.9
Facilities
8.4
Cleanliness
8.5
Comfort
8.6
Value for money
8.4
Location
8.1
Free WiFi
8.0

Select topics to read reviews:

Guests who stayed here loved

  • Irene
    Finland Finland
    This hotel has a great price-quality ratio. It’s a small hotel with unique (perhaps all self made) decor. The rooms are comfortable & the pool area is nice. The location is pretty good, close to Tulum main street.
  • Adam
    United Kingdom United Kingdom
    Everything about this stay was awesome. Room was open planned with a large kitchenette, jacuzzi and sunbeds on the balcony
  • Ermeson
    Ireland Ireland
    Very central good and for the price is value I will back defo Staff front dest are super please!
  • Diana
    United Kingdom United Kingdom
    Very beautiful garden, there is a busy road nearby but the garden justifies it!
  • Vilma
    United Kingdom United Kingdom
    The hotel was nice, clean and cosy. Had a decent pool and cafe with great coffee and yummy food. Friendly staff.
  • Maéva
    Canada Canada
    Resort alike, the calm and relaxing pool was so refreshing! The sushi restaurant in the hotel was sooooo good! The hotel staff were amazing!
  • Simon
    Sweden Sweden
    Cleanliness Staff Pool area Safety locker Possibility to rent bikes Really good breakfast (not included)
  • Georgiajade
    United Kingdom United Kingdom
    Lovely pool area with access to drinks at the bar. Great sized rooms with cold AC. Great location close to town. Free parking at hotel.
  • Wood
    Canada Canada
    I loved the friendliness of staff and how informative they were in helping us plan our days. The court yard and pool were so lovely to wake up to. Also the location was perfect for getting authentic street food and a taste of the real tulum. A...
  • Solobritgirl
    United Kingdom United Kingdom
    Lovely helpful staff, pretty garden and nice relaxing pool area. The apartment was clean and spacious. Great location.

Hotel surroundings

Restaurants
1 restaurant on site

  • Casa Mia
    • Cuisine
      Italian • Mexican • Seafood • Steakhouse • Local • International • Latin American
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Dairy-free

Facilities of XscapeTulum
Great facilities! Review score, 8.4

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar
  • Air conditioning

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Garden

Kitchen

  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site

Food & Drink

  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free public parking is possible on site (reservation is not needed).

  • Street parking

Reception services

  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Daily housekeeping

Safety & security

  • Fire extinguishers
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Private entrance
  • Car hire
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • Adult only
  • Pool/beach towels

Wellness

  • Spa lounge/relaxation area
  • Massage
    Additional charge

Languages spoken

  • English
  • Spanish

House rules
XscapeTulum takes special requests - add in the next step!

Check-in
From 15:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$200 is required on arrival. That's about £160. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardCash is not accepted

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform XscapeTulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

A damage deposit of US$200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about XscapeTulum

  • XscapeTulum offers the following activities / services (charges may apply):

    • Massage
    • Snorkelling
    • Walking tours
    • Bicycle rental
    • Happy hour
    • Horse riding
    • Swimming Pool
    • Spa lounge/relaxation area
    • Bike tours
    • Tour or class about local culture
  • Room options at XscapeTulum include:

    • Apartment
    • Studio
    • Double
    • Suite
  • XscapeTulum is 1,050 yards from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at XscapeTulum is from 15:00, and check-out is until 12:00.

  • The prices at XscapeTulum may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • XscapeTulum has 1 restaurant:

    • Casa Mia