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Get the celebrity treatment with world-class service at Xcacel Dreams

Set in Chemuyil, 19 km from Tulum Archeological Site, Xcacel Dreams offers accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. Featuring a restaurant, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation features room service, a 24-hour front desk and currency exchange for guests. At the hotel, all rooms have a wardrobe, bed linen and a balcony with pool view. Guests at Xcacel Dreams can enjoy a continental breakfast. Playa del Carmen Maritime Terminal is 46 km from the accommodation, while ADO International Bus Station is 46 km away. Tulum International Airport is 59 km from the property, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Breakfast info

Continental

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 large double beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.3
Cleanliness
9.6
Comfort
9.6
Value for money
9.3
Location
8.5
Free WiFi
7.2
Low score for Chemuyil
Select topics to read reviews:

Guests who stayed here loved

  • Mervan
    Belgium Belgium
    Really friendly host who gave is an upgrade and was very helpful
  • Miranda
    Canada Canada
    The staff were very nice and accommodating. They gave us good tips for around town.
  • Wai
    United Kingdom United Kingdom
    Small hotel with 6 rooms, so there was plenty of space by the pool to relax.The pool space was perfect, I loved it so much. It was very calming and lovely place to spend the night, chatting away. There are restaurants and shops nearby (by car) to...
  • Szabina
    Austria Austria
    The view and the room was perfect, Pablo the receptionist was really helpful.
  • Philipp
    Germany Germany
    Fantastic location in the jungle, quiet and calm. Great to hang out and relax or explore nearby cenotes.
  • Sebastian
    Netherlands Netherlands
    Modern hotel with a jungle style setting. Good value for money.
  • Emmanuelle
    Germany Germany
    Very pretty hotel, loads of plants everywhere, nice pool, beautiful furniture, great vibe and very helpful staff, very decent price. I can definitely recommend it!
  • Jacek
    Poland Poland
    Great, secluded location within a jungle, close to Akumal and Tulum, cenotes, nice rooms, great views from the roof terrace, nice atmosphere, bar at the pool, tasty food and drinks. The most satisfying element of the stay was its host - Pablo -...
  • Carl
    Canada Canada
    Very nice small property. Large comfortable rooms, comfortable bed. We really liked the deck and its bean bags overlooking the pool. Quiet. The staff was great. Just a few min drive from beaches. Restaurants near by.
  • Paolo
    Italy Italy
    The location is surrounded by the jungle. The overall place Is beautiful and super cozy. There is also a small bar/restaurant next to the beautiful swimming pool. There is also a rooftop were you can lay and relax watching the stars. The room,...

Hotel surroundings

Restaurants
1 restaurant on site

  • Xcacel Dreams Restaurant
    • Cuisine
      Italian • Mediterranean • Seafood • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Romantic
    • Dietary options
      Vegetarian

Facilities of Xcacel Dreams
Great facilities! Review score, 9.3

Most popular facilities
  • Outdoor swimming pool
  • Airport shuttle
  • Free parking
  • Restaurant
  • Room service
  • Free WiFi
  • Spa and wellness centre
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Inner courtyard view
  • Landmark view
  • Pool view
  • Garden view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Private beach area
    Additional charge
  • Private pool
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Tumble dryer
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Live music/performance
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Pub crawls
    Additional charge
  • Beach
  • Water park
    Additional chargeOff-site
  • Snorkelling
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Dining area
  • Sofa
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Mosquito net
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/marble floor
  • Private entrance
  • Car hire
  • Interconnected room(s) available
  • Packed lunches
  • Soundproof rooms
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Pants press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by stairs only
  • Entire unit located on ground floor
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Shallow end
  • Swimming pool toys
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Personal trainer
  • Yoga classes
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Hair styling
  • Hair cut
  • Pedicure
  • Manicure
  • Make up services
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Open-air bath
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Spanish

House rules
Xcacel Dreams takes special requests - add in the next step!

Check-in
From 10:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$25 per child, per night
Cot upon request
US$15 per child, per night
3 - 5 years
Extra bed upon request
US$25 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Xcacel Dreams in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Xcacel Dreams

  • Xcacel Dreams is 0.9 miles from the centre of Chemuyil. All distances are measured in straight lines. Actual travel distances may vary.

  • Xcacel Dreams offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Snorkelling
    • Diving
    • Windsurfing
    • Golf course (within 3 km)
    • Water park
    • Pedicure
    • Tour or class about local culture
    • Make up services
    • Walking tours
    • Private beach area
    • Open-air bath
    • Bicycle rental
    • Personal trainer
    • Hair styling
    • Beach
    • Beauty Services
    • Themed dinner nights
    • Spa/wellness packages
    • Live music/performance
    • Horse riding
    • Pub crawls
    • Hair cut
    • Swimming Pool
    • Manicure
    • Bike tours
    • Spa lounge/relaxation area
    • Public Bath
    • Spa facilities
    • Happy hour
    • Yoga classes
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Xcacel Dreams has 1 restaurant:

    • Xcacel Dreams Restaurant
  • Room options at Xcacel Dreams include:

    • Suite
  • Guests staying at Xcacel Dreams can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Continental
  • Check-in at Xcacel Dreams is from 10:00, and check-out is until 12:00.

  • The prices at Xcacel Dreams may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Xcacel Dreams is popular with guests booking family stays.