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Winíka Alterra
Carretera Palenque Ocosingo Km 4.2, 29960 Palenque, Mexico – Great location - show map
Winíka Alterra
You might be eligible for a Genius discount at Winíka Alterra. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
Winíka Alterra has an outdoor swimming pool, garden, a terrace and restaurant in Palenque. Featuring a bar, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers room service and a 24-hour front desk for guests. At the hotel, all rooms have a wardrobe, bed linen and a balcony with a garden view. An American breakfast is available every morning at Winíka Alterra. Palenque Ruins is 12 km from the accommodation, while Central Bus Station foreign buses is 5.2 km from the property.
Couples particularly like the location — they rated it 8.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Outdoor swimming pool
- Free parking
- Free WiFi
- Family rooms
- Airport shuttle
- Room service
- Restaurant
- Non-smoking rooms
- Bar
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Guests who stayed here loved
Marta
Italy“Very welcoming, cheerful, and helpful hosts. They served us breakfast earlier so we could arrive at the opening of the archaeological site. The father showed us the moon through his telescope: beautiful! The bungalows are basic, with comfortable...”
Andrea
Cyprus“Perfect stay in the jungle at a sweet family hotel! Especially the transfer service to the maya ruins and the maya train station was very helpful! And great food as well! Greeting to Helena and her dad 🙃”- Alexandre
France“Everything was really great! The garden is really beautiful, full of hummingbirds. Abel the owner and Elena, his daughter, took really good care of us, gave good recommendations and organized our visit to Yaxchilan and Bonampak, with an excellent...” 
Luca Italy“We liked everything, the place , the people , as well as service and cordiality. Beautiful complex of cabins among nature”
Mirjam
Switzerland“It is embedded into wonderful nature and the staff is very attentive and very friendly!”- Joel
United States“Wonderful little hotel with a super helpful and nice staff” 
Tanja
Germany“The accommodation and the family who look after it are a golden find. The houses are in the middle of the jungle, you are immersed in nature and everything in the hotel is designed to be in harmony with the environment - even the food is...”- Jon
United Kingdom“Amazing location surrounded by trees with seclusion from the hustle and bustle of life. A great chance to observe wildlife and lovely welcoming staff that where incredibly helpful. We saw humming birds outside our room, saw howler monkeys and...” - Rebecca United Kingdom“You feel very close to nature staying at Winíka Alterra. The natural swimming pool is fantastic! A family of howler monkeys was staying near the property, which was wonderful to see.”
- Chiara United Kingdom“Beautiful hotel in stunning location in the middle of nature. Nice, modern cabins with private balcony, A/C, and comfortable beds and pillows. Great to go to sleep and wake up with the sounds of nature. We saw an array of birds, big iguanas and...”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few hours
Hi! Is it possible to get a small refrigerator in the room or access to a fridge in a common area? Also is there a place to boil water like a kettle?
Hi, we don't have refrigerators or kettles available in the room. But, we can keep your things in our refrigerator in the bar and give you hot water w..Answered on 31 July 2022Cual sería la mejor opción para llegar del aeropuerto al hotel?
Si llega al aeropuerto del Villahermosa, la opción es un taxi privado desde el aeropuerto al hotel el costo es de aproximadamente $1500.Answered on 4 March 2021Hello, Do you offer airport shuttle from Villahermosa airport ? Do you have a cot available for a kid of 3 years? Do you offer any day trip?
Hi. Yes we offer the shuttle service from Villahermosa airport and algo tours or transfers to tourstc places in Palenque and around. We don't have cot..Answered on 15 January 2023hi , would you accept a nice cat?
Hello. We do not accept pets in the hotel.Answered on 8 August 2022Hola, como podemos llegar del terminal de autobuses? Y irnos a las ruinas o la ciudad? Se puede comer en el restaurante todo el dia o solo en la tarde? Gracias
Hola. El hotel cuenta con servicios de traslado y tours también. Otro medio de transporte es a través de taxis. El restaurante tiene un horario de 8:0..Answered on 15 May 2023Buenas tardes, disculpa, que visto tiene el transporte del Aeropuerto al hotel? Ofrecen transporte a las pirámides?
Hola. En este momento por protocolos de seguridad COVID no tenemos activo el servicio de transporte al aeropuerto o pirámides. La opción es tomar un t..Answered on 3 March 2021- Still looking?
Hotel surroundings
Restaurants1 restaurant on site
- Winíka
- CuisineMexican • International
- Open forBreakfast • Lunch • Dinner • High tea • Cocktail hour
- AmbianceFamily friendly • Traditional • Modern • Romantic
- Dietary optionsVegetarian • Vegan
Facilities of Winíka AlterraGreat facilities! Review score, 9.3
- Outdoor swimming pool
- Free parking
- Free WiFi
- Family rooms
- Airport shuttle
- Room service
- Restaurant
- Non-smoking rooms
- Bar
- Toilet paper
- Towels
- Towels/sheets (extra fee)
- Private bathroom
- Toilet
- Shower
- Linen
- Wardrobe or closet
- Garden view
- View
- Outdoor furniture
- Balcony
- Terrace
- Garden
- Socket near the bed
- Clothes rack
- Walking toursAdditional charge
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Bar
- Invoice provided
- 24-hour front desk
- Board games/puzzles
- Daily housekeeping
- LaundryAdditional charge
- Fire extinguishers
- 24-hour security
- Shuttle serviceAdditional charge
- Air conditioning
- Non-smoking throughout
- Mosquito net
- Wake-up service
- Private entrance
- Packed lunches
- Family rooms
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Open all year
- Pool with view
- Swimming pool toys
- Pool/beach towels
- Pool bar
- Sun loungers or beach chairs
- Full body massage
- Foot massage
- Neck massage
- Back massage
- Sun umbrellas
- Sun loungers or beach chairs
- MassageAdditional charge
- English
- Spanish
House rulesWiníka Alterra takes special requests - add in the next step!
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine printNeed-to-know information for guests at this property
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
FAQs about Winíka Alterra
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Winíka Alterra offers the following activities / services (charges may apply):
- Massage
- Neck massage
- Walking tours
- Full body massage
- Swimming Pool
- Foot massage
- Back massage
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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The prices at Winíka Alterra may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Room options at Winíka Alterra include:
- Family
- Double
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Winíka Alterra is 2 miles from the centre of Palenque. All distances are measured in straight lines. Actual travel distances may vary.
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Winíka Alterra has 1 restaurant:
- Winíka
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Guests staying at Winíka Alterra can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).
Breakfast option(s) include:
- American
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Check-in at Winíka Alterra is from 14:00, and check-out is until 13:00.
