Villas Mercedes is set in Zihuatanejo. With free WiFi, this 3-star hotel has an outdoor swimming pool and a garden. The hotel features a hot tub and a 24-hour front desk. The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Certain rooms here will provide you with a kitchen with a microwave, a stovetop and a toaster. Villas Mercedes offers a sun terrace. Popular points of interest near the accommodation include La Madera Beach, Principal Beach and La Ropa Beach. Ixtapa-Zihuatanejo International Airport is 14 km away.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Zihuatanejo, this hotel has an excellent location score of 9.4

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.4
Facilities
8.9
Cleanliness
9.4
Comfort
9.1
Value for money
9.1
Location
9.4
Free WiFi
8.1

Select topics to read reviews:

Guests who stayed here loved

  • Heather
    Canada Canada
    location, price, cleanliness, friendly staff, pool
  • Allan
    Canada Canada
    Location is excellent on a lovely street with great restaurants. Property is very nice, clean and the friendly guests we met were mostly repeat long term guests which says a lot. Nicely appointed kitchenette. Would stay here again and would...
  • Kalina
    Canada Canada
    The staff were so friendly and accommodating and my room greatly exceeded my expectations! Would definitely stay again!
  • Emily
    New Zealand New Zealand
    The location was excellent, it was so close to the markets and beaches and an Oxxo for supplies. Taxi station is just around the corner with is very convenient. The room was lovely and clean, simple. Everything was clean, check in was easy. SUCH a...
  • Brenda
    Canada Canada
    The location made it easy to walk to restaurants and shops, no need for a car. The pool and lounge chairs made it enjoyable to relax and cool off.
  • Loreli
    Canada Canada
    The location was excellent, close to everything, both town & beach, and in a great neighborhood. I loved the kichenette & balcony and felt secure with barred patio doors and front door of Hotel.
  • Ian
    Canada Canada
    Location was great! Staff very nice with many services next store like good coffee shop, local bar and restauarants.
  • Marya
    Canada Canada
    The location close to Centro was excellent. The enclosed property felt safe and the outside pool area was lovely. We met lots of happy guests who every year stay for months at Villas Mercedes, so our one-night stay may be the first of many.
  • Lori
    Canada Canada
    The location was perfect and the accommodations were authentic and super clean. I would love to be more fluent in Spanish so I could interact with all staff and guests. Plan to return in the fall.
  • Ginette
    Canada Canada
    Friendly staff, great location, close to beach and restaurants.

Hotel surroundings

Facilities of Villas Mercedes
Great facilities! Review score, 8.9

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Garden

Kitchen

  • Coffee machine
  • Refrigerator

Room Amenities

  • Socket near the bed

Media & Technology

  • Flat-screen TV
  • Cable channels
  • TV

Food & Drink

  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Services

  • Daily housekeeping
  • Trouser press
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Tile/marble floor
  • Fan
  • Family rooms
  • Non-smoking rooms

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Open-air bath
  • Hot tub/Jacuzzi

Languages spoken

  • English
  • Spanish

House rules
Villas Mercedes takes special requests - add in the next step!

Check-in
From 15:00 to 21:30
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 09:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
MXN 200 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercardCash is not accepted

The fine print
Need-to-know information for guests at this property

Reception opening hours are from 08:00 until 21:00 daily.

If you expect to arrive outside standard opening hours, please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property using the contact details found on your booking confirmation.

Please note that the credit card holder must be present upon check-in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Villas Mercedes

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Villas Mercedes is from 15:00, and check-out is until 12:00.

  • The nearest beach is just 200 yards from Villas Mercedes. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Villas Mercedes may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Villas Mercedes offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Open-air bath
    • Public Bath
    • Swimming Pool
  • Room options at Villas Mercedes include:

    • Studio
    • Double
  • Yes, there is a hot tub. You can find out more about this and the other facilities at Villas Mercedes on this page.

  • Villas Mercedes is 550 yards from the centre of Zihuatanejo. All distances are measured in straight lines. Actual travel distances may vary.