Experience world-class service at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Turquoize offers guests an adults-only getaway at Hyatt Ziva Cancun. The Turquoize suites features balconies with private hot tubs, overlook the resort's best seascapes and include services like butler services and VIP access on top of Hyatt Ziva Cancun's all-inclusive amenities. TURQUOIZE FEATURES: Adults-only beachfront suites reserved exclusively for Turquoize guests with nearly 700 square feet of inspired-design living area, special upgraded amenities and balconies with private hot tubs Private VIP Check-In and Reception Area. Personalized and butler and concierge services. Bath accommodations affording ocean views with floor-to-ceiling corner rainfall showers. Exclusive access to the rooftop infinity pool with ocean views and private Punta Vista rooftop bar Private elevator with direct access to Zen Spa.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Cancún, this property has an excellent location score of 9.3

Breakfast info

Buffet

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 large double beds
1 extra-large double bed
2 large double beds
1 extra-large double bed
2 large double beds
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Guest reviews

Categories:

Staff
9.1
Facilities
9.1
Cleanliness
9.4
Comfort
9.4
Value for money
8.3
Location
9.3
Free WiFi
9.5
High score for Cancún

Select topics to read reviews:

Guests who stayed here loved

  • Albert
    United States United States
    Everything was fantastic. Exceeded expectations. Thank you to everyone.
  • N
    Ninous
    United States United States
    Great choices for breakfast and lunch and dinner. Friendly stuff clean pools
  • Elisabetta
    Italy Italy
    Location was amazing. The clearest water in Cancun is at Turquoize at Hyatt Ziva
  • Nicolas
    Canada Canada
    It was our second time in this hotel. Staff is simply amazing, very close to you to make sure you’ll never forget your stay. Special dedication to Fernanda, Maria and Edgar from Turquoise area .. and of course the rest of the team !
  • Kristia
    Cyprus Cyprus
    Hyatt Ziva pleasantly surprised us, with an entire village of restaurants, shops, candy/dessert shop, cafe, swimming pools and dolphins! Our butlers Alessandra and Eladio were beyond amazing and took care of all of our needs. It was a splurge but...
  • Aviel
    Israel Israel
    The hotel was amazing. The staff, the facility and the service was simply great. The food was great as well, we really enjoyed the variety of restaurants in the resort. Everything was just amazing.
  • Yokota
    Mexico Mexico
    最高のロケーションでした。2泊3日では物足りないほどたくさんのアクティビティやレストランがあります。 また、スタッフの対応も非常に良かったと思います。
  • Calogero
    Austria Austria
    es war alles Hervoragend, wir könnten es uns nicht besser vorstellen. Die Restaurants sind von guter Qualität, das Personal ist gut geschult
  • Cristina
    Brazil Brazil
    o quarto era muito confortável! andar alto, linda vista! Chuveiro ótimo, com vista para o mar, maravilhoso!!! Os funcionários bastante atenciosos. o serviço de quarto 24 horas funcionou super bem, com cardápio variado.
  • Paulo
    Brazil Brazil
    Hotel maravilhoso. Para mim e o melhor disparado de cancun. E mais caro que os outros mas também tem a melhor praia com duas frentes e várias piscinas aquecidas.

Property surroundings

Restaurants
8 restaurants on site

  • LA BASTILLE
    • Cuisine
      French
    • Ambiance
      Romantic
  • EL MERCADO
    • Cuisine
      International
    • Ambiance
      Family friendly
  • THE MOOGATE
    • Cuisine
      Asian
    • Ambiance
      Family friendly
  • TRADEWINDS
    • Cuisine
      Steakhouse
    • Ambiance
      Family friendly
  • LORENZO'S
    • Cuisine
      Italian
    • Ambiance
      Family friendly
  • HABANEROS
    • Cuisine
      Mexican • Seafood
    • Ambiance
      Family friendly
  • CHEVY'S
    • Cuisine
      American
    • Ambiance
      Family friendly
  • PASTELES
    • Cuisine
      International

Resort facilities of Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive
Great facilities! Review score, 9.1

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Free parking
  • 8 restaurants
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room

View

  • City view
  • Pool view
  • Garden view
  • Sea view
  • View

Outdoors

  • Outdoor fireplace
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Dining table
  • Coffee machine
  • Tumble dryer

Room Amenities

  • Drying rack for clothing
  • Clothes rack

Activities

  • Live music/performance
  • Themed dinner nights
  • Temporary art galleries
    Additional charge
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Water sport facilities on site
  • Entertainment staff
  • Snorkelling
  • Karaoke
  • Table tennis
  • Billiards
  • Tennis court

Living Area

  • Dining area
  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Reception services

  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Adult only
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Private entrance
  • Car hire
  • Laptop safe
  • Lift
  • Fan
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Entire unit wheelchair accessible

Outdoor swimming pool
Free!

  • Open all year
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs

Wellness

  • Fitness/spa locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge

Languages spoken

  • English
  • Spanish
  • Korean

House rules
Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Please note that the minimum age for check-in is 18.

Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.

All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive include:

    • Double
    • Quadruple
  • The prices at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Buffet
  • Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is 5.6 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is from 15:00, and check-out is until 12:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive on this page.

  • The nearest beach is just 100 yards from Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive. All distances are measured in straight lines. Actual travel distances may vary.

  • Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive has 8 restaurants:

    • HABANEROS
    • TRADEWINDS
    • LORENZO'S
    • LA BASTILLE
    • THE MOOGATE
    • EL MERCADO
    • CHEVY'S
    • PASTELES
  • Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Billiards
    • Snorkelling
    • Table tennis
    • Tennis court
    • Karaoke
    • Beachfront
    • Evening entertainment
    • Beauty Services
    • Temporary art galleries
    • Tennis equipment
    • Fitness/spa locker rooms
    • Facial treatments
    • Beach
    • Waxing services
    • Water sport facilities on site
    • Make up services
    • Themed dinner nights
    • Hair treatments
    • Swimming Pool
    • Manicure
    • Live music/performance
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Entertainment staff
    • Fitness
    • Yoga classes
    • Fitness classes