Get the celebrity treatment with world-class service at The Westin Cozumel

Offering a private beach area and water sports facilities, The Westin Cozumel is situated in Cozumel in the Cozumel Region, 14 km from Dolphin Discovery Cozumel. The hotel has an outdoor pool and sun terrace, and guests can enjoy a meal at the restaurant. The Westin Cozumel features free WiFi throughout the property. Free snorkeling equipment is offered per person for 30 minutes everyday. There is a 24-hour front desk at the property. Guests can enjoy various activities in the surroundings, including golfing, snorkelling and diving. Isla Pasion Weddings is 6 km from The Westin Cozumel, while Faro Celarain is 31 km away. The nearest airport is Cozumel International Airport, 4 km from the property.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Westin
Hotel chain/brand
Westin

Property highlights

Top location: Highly rated by recent guests (8.7)

Breakfast info

Buffet

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 extra-large double beds
1 extra-large double bed
2 large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.8
Facilities
8.3
Cleanliness
8.8
Comfort
8.9
Value for money
7.6
Location
8.7
Free WiFi
8.8

Select topics to read reviews:

Guests who stayed here loved

  • Hannah
    United Kingdom United Kingdom
    We had the most amazing time at this hotel! The food was very very good and succeeded all expectations and we really liked that lunch and dinner was varied and all cooked freshly when ordered rather than being a buffet. The staff in the...
  • David
    Belgium Belgium
    Staff were very nice, everything was clean, it is calm and everyone helps you. I recommend. The breakfast was amazing.
  • Michelle
    Canada Canada
    I just want to emphasize that the room, king-size ocean view with balcony was much larger than it appeared. They were absolutely stunning!
  • Gabriel
    Switzerland Switzerland
    The place was clean and well taken care of. The beach area was always tidy.
  • Alexa
    Germany Germany
    The bed was very comfortable and our room was large. We really liked the fact that we were on the 14th floor and had a super nice sea view. The breakfast was also exceptional, definitely much better than in other Mexican restaurants and hotels....
  • Hector
    Canada Canada
    Everything about the hotel is amazing. Views, service by staff (Carolina and Javier at the reception, Alex at the beach, Monica from housekeeping, Carmen, Virginia and Jorge at the Gaviotas restaurant), facilities, rom comfort, food, etc. Best...
  • Sarah
    United States United States
    The staff was very friendly, and the food at the breakfast/lunch restaurant was good. The room was spacious with a balcony- great view! The hotel was very clean.
  • Megan
    Germany Germany
    the room was very nice and spacious. It had a beautiful view and comes equipped with everything you need. We loved the free hr everyday of kayak and snorkel that the hotel offers.
  • Viliam
    Slovakia Slovakia
    Great clean hotel, good food, service and room and amazing views. Roof top pool was my favorite. Room was great with jacuzzi on terrace.
  • Perez
    Mexico Mexico
    Excellent amenities. Room breakfast service was great and delicious. Very friendly to set on vacation mode!

Hotel surroundings

Restaurants
2 restaurants on site

  • Gaviotas
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch
    • Ambiance
      Traditional • Modern
    • Dietary options
      Vegan • Gluten-free • Dairy-free
  • Cuzamil
    • Cuisine
      Italian • Peruvian
    • Open for
      Dinner
    • Ambiance
      Traditional • Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Facilities of The Westin Cozumel
Great facilities! Review score, 8.3

Most popular facilities

  • 3 swimming pools
  • Beachfront
  • Free WiFi
  • Free parking
  • Spa and wellness centre
  • 2 restaurants
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock

View

  • Sea view
  • View

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace

Kitchen

  • Dining table
  • Tumble dryer

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Bicycle rental
  • Live sport events (broadcast)
  • Live music/performance
  • Cooking class
  • Happy hour
    Additional charge
  • Beach
  • Kids' club
  • Water sport facilities on site
    Additional charge
  • Snorkelling
  • Diving
    Additional charge
  • Children's playground
  • Games room
  • Fishing
    Additional chargeOff-site

Living Area

  • Fireplace

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free public parking is possible on site (reservation is not needed).

  • Street parking

Reception services

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Indoor play area
  • Babysitting/child services
    Additional charge

Cleaning services

  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Car hire
  • Laptop safe
  • Packed lunches
  • Lift
  • Fan
  • Ironing facilities
  • Facilities for disabled guests
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by elevator

3 swimming pools

Pool 1 - outdoorFree!

  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Pool 2 - outdoorFree!

  • Open all year
  • Adult only
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Pool 3 - outdoorFree!

  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge

Languages spoken

  • English
  • Spanish

House rules
The Westin Cozumel takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$100 is required on arrival. That's about £80. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 16 years
Extra bed upon request
US$20 per child, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Cards accepted at this hotel
American ExpressVisaMastercardCash is not accepted

The fine print
Need-to-know information for guests at this property

Please note: Snorkeling gear for 30 minutes daily included per person.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Westin Cozumel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about The Westin Cozumel

  • Check-in at The Westin Cozumel is from 15:00, and check-out is until 11:00.

  • The nearest beach is just 100 yards from The Westin Cozumel. All distances are measured in straight lines. Actual travel distances may vary.

  • The Westin Cozumel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Children's playground
    • Games room
    • Snorkelling
    • Diving
    • Fishing
    • Kids' club
    • Beachfront
    • Beach
    • Cooking class
    • Bicycle rental
    • Fitness/spa locker rooms
    • Beauty Services
    • Live sport events (broadcast)
    • Swimming Pool
    • Water sport facilities on site
    • Facial treatments
    • Happy hour
    • Manicure
    • Live music/performance
    • Pedicure
    • Body wrap
    • Spa facilities
    • Steam room
    • Private beach area
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness
  • Guests staying at The Westin Cozumel can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Buffet
  • The Westin Cozumel is 3 miles from the centre of Cozumel. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at The Westin Cozumel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Westin Cozumel has 2 restaurants:

    • Cuzamil
    • Gaviotas
  • Room options at The Westin Cozumel include:

    • Double