Experience world-class service at One&Only Mandarina

Facing the beachfront, One&Only Mandarina offers 5-star accommodation in Lo de Marcos and features an outdoor swimming pool, fitness centre and garden. Among the various facilities of this property are a private beach area, a terrace and a bar. The accommodation provides a 24-hour front desk, airport transfers, a kids' club and free WiFi. Guest rooms at the resort are equipped with a seating area, a flat-screen TV and a safety deposit box. All guest rooms include a wardrobe. Breakfast is available, and includes buffet, continental and American options. At One&Only Mandarina you will find a restaurant serving American, Mediterranean and Mexican cuisine. Vegetarian, dairy-free and vegan options can also be requested. The accommodation offers a hot tub. The area is popular for snorkelling and cycling, and car hire is available at One&Only Mandarina. Lic. Gustavo Diaz Ordaz Airport is 53 km away.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

One&Only Resorts
Hotel chain/brand
One&Only Resorts

Property highlights

Top location: Highly rated by recent guests (9.4)

Breakfast info

Continental, American, Buffet

Activities:

Fitness centre

Fishing

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 large double beds
Bedroom 1
1 extra-large double bed
Bedroom 2
1 large double bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 single bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 extra-large double bed
Bedroom 4
1 extra-large double bed
Bedroom 5
2 large double beds
Bedroom 6
2 large double beds
Bedroom 7
2 large double beds
Bedroom 8
2 large double beds
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 extra-large double bed
Bedroom 4
2 large double beds
Bedroom 5
2 large double beds
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 extra-large double bed
Bedroom 4
2 large double beds
Bedroom 5
2 large double beds
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
2 large double beds
Bedroom 4
2 large double beds
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 extra-large double bed
Bedroom 4
1 extra-large double bed
Bedroom 5
1 extra-large double bed
Bedroom 6
1 extra-large double bed
Bedroom 7
2 large double beds
Bedroom
8 large double beds
Living room
1 sofa bed
Bedroom
9 extra-large double beds
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 large double beds
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 extra-large double bed
Bedroom 4
1 extra-large double bed
Bedroom 5
1 extra-large double bed
Bedroom 6
1 extra-large double bed
Bedroom 7
2 large double beds
Bedroom 8
2 large double beds
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 extra-large double bed
Bedroom 4
1 extra-large double bed
Bedroom 5
2 large double beds
Bedroom 6
2 large double beds
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 extra-large double bed
Bedroom 4
2 large double beds
Bedroom 5
2 large double beds
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
2 large double beds
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 extra-large double bed
Bedroom 4
1 extra-large double bed
Bedroom 5
2 large double beds
Bedroom 6
2 large double beds
Living room
1 sofa bed
Living room
1 sofa bed
Living room
1 sofa bed
Living room
1 sofa bed
Living room
1 sofa bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 3
2 double beds
Bedroom 4
2 double beds
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 3
2 double beds
Bedroom 4
2 double beds
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 extra-large double bed
Bedroom 4
1 extra-large double bed
Bedroom 5
2 large double beds
Bedroom 6
2 large double beds
Living room
3 sofa beds
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 extra-large double bed
Bedroom 4
1 large double bed
Bedroom 5
1 large double bed
Bedroom 6
1 large double bed
Bedroom 7
1 large double bed
Bedroom 8
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.6
Facilities
9.7
Cleanliness
9.6
Comfort
9.6
Value for money
8.5
Location
9.4
Free WiFi
10
High score for Lo de Marcos

Select topics to read reviews:

Guests who stayed here loved

  • J
    Juan
    Guatemala Guatemala
    I loved the hotel, much better than what I expected. I have travelled a lot and this is definitely one of the top spots I have been to. It is such a magical place, surrounded by nature and complemented by an extraordinary architecture and design...
  • Dr
    Germany Germany
    Das Resort ist ein Traum. Die Architektur, Stil, Ausstattung, Lage, Meerblick der Bungalows und der sehr weitläufigen Anlage (ein sehr großer tropischer Garten am Meer) sind ein Genuss. Der Service ist sehr gut, das Personal äußerst freundlich und...
  • Diego
    Mexico Mexico
    El spa es el mejor que he ido en mi vida. El tratamiento fue espectacular!
  • Michail
    Austria Austria
    It's one of the best hotels in the world for a reason. Incredible villas, beaches, food. Felt like superstars.
  • Edward
    United States United States
    Very unique. Lush vegetation/forest, the tree houses are just splendid. Exceptional views. Very attentive staff. Great food. Very fresh ingredients. Great drinks! It is very peaceful also and therapeutic. Privacy is guaranteed. All you hear and...
  • Julia
    United States United States
    Everything. This place is truly unreal. Nothing really compares to this place it is otherworldly. It feels like a true paradise. I looked at this as an investment in my memories because we honeymooned here and you absolutely get what you pay for....
  • Jose
    Mexico Mexico
    El estilo de villas en medio de la selva es único además el servicio es impecable.
  • Aceves
    Mexico Mexico
    me gusto mucho las albercas de jetty y de Restaurante Alma, restaurantes carao bueno , instalaciones en general buenas ,la playa increíble , gracias
  • Annamarie
    United States United States
    Villas were excellent. The property was pristine. Service and hospitality is up to par with the top 20 hotels/ resorts worldwide.
  • Hallie
    United States United States
    The property is absolutely stunning. Set in the middle of the jungle and right on the beach. The staff was incredibly attentive and friendly.

Property surroundings

Restaurants
2 restaurants on site

  • Alma Restaurant
    • Cuisine
      American • Mediterranean • Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Carao Restaurant
    • Cuisine
      Mexican
    • Open for
      Dinner
    • Ambiance
      Family friendly

Resort facilities of One&Only Mandarina
Great facilities! Review score, 9.7

Most popular facilities

  • 3 swimming pools
  • Fitness centre
  • Airport shuttle
  • Beachfront
  • 2 restaurants
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area
  • Breakfast

Bathroom

  • Free toiletries
  • Bathrobe
  • Hairdryer

Bedroom

  • Wardrobe or closet

Outdoors

  • Outdoor fireplace
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden

Kitchen

  • Tumble dryer

Activities

  • Bike tours
    Additional charge
  • Beach
  • Evening entertainment
    Additional charge
  • Kids' club
  • Water sport facilities on site
    Additional charge
  • Snorkelling
  • Horse riding
  • Diving
    Additional chargeOff-site
  • Cycling
  • Hiking
  • Canoeing
  • Fishing
    Additional chargeOff-site

Living Area

  • Seating Area

Media & Technology

  • Flat-screen TV

Food & Drink

  • Fruits
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.

Parking
No parking available.

Reception services

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Entertainment and family services

  • Kids' outdoor play equipment
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Air conditioning
  • Non-smoking throughout
  • Car hire
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

3 swimming pools

Pool 1 - outdoorFree!

  • Open all year
  • Adult only

Pool 2 - outdoorFree!

  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs

Pool 3 - outdoorFree!

  • Open all year
  • All ages welcome
  • Pool with view
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge

Languages spoken

  • English
  • Spanish

House rules
One&Only Mandarina takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$35 per child, per night
Cot upon request
Free
3 - 11 years
Extra bed upon request
US$35 per child, per night
12+ years
Extra bed upon request
US$35 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction
Check-in is only possible for guests aged between 18 and 99
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash is not accepted

The fine print
Need-to-know information for guests at this property

Room rates on the 24 and 31 December include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.

Some offers with transportation included are limited to a maximum of 5 people, please contact the property for more information.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform One&Only Mandarina in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about One&Only Mandarina

  • Check-in at One&Only Mandarina is from 15:00, and check-out is until 12:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at One&Only Mandarina on this page.

  • Guests staying at One&Only Mandarina can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet
  • One&Only Mandarina has 2 restaurants:

    • Alma Restaurant
    • Carao Restaurant
  • One&Only Mandarina offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Snorkelling
    • Diving
    • Fishing
    • Canoeing
    • Kids' club
    • Evening entertainment
    • Beachfront
    • Beauty Services
    • Swimming Pool
    • Horse riding
    • Fitness/spa locker rooms
    • Facial treatments
    • Bike tours
    • Hair treatments
    • Water sport facilities on site
    • Manicure
    • Beach
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Private beach area
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness
    • Yoga classes
    • Fitness classes
  • Room options at One&Only Mandarina include:

    • Suite
    • Triple
    • Apartment
    • Quadruple
  • The prices at One&Only Mandarina may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • One&Only Mandarina is 2.1 miles from the centre of Lo de Marcos. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.