Krystal Cancun
Krystal Cancun
You might be eligible for a Genius discount at Krystal Cancun. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
This resort is on the ocean and across from the Cancun Convention Center. It features a sauna, hot tub, an oceanfront pool, while rooms include a minibar and cable TV. Each room at Krystal Cancun provides air conditioning. A safety deposit box is available in every room. The Krystal offers on-site car rental services. Other services include event organization, laundry facilities and a tour desk. Hacienda El Mortero restaurant is on-site at Cancun Krystal. It provides traditional Mexican cuisine and live mariachi music. The resort also offers a buffet breakfast and on-site bars. Only a short walk from the Krystal Cancun are numerous shops and restaurants. Guests at the resort will also find easy access to a variety of recreational activities including snorkeling, sailing and fishing.
Couples particularly like the location — they rated it 9.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- 3 swimming pools
- Free WiFi
- Beachfront
- Free parking
- Family rooms
- 4 restaurants
- Spa and wellness centre
- Tea/coffee maker in all rooms
- Bar
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Guests who stayed here loved
Fabio
United Kingdom“Location was simply great! Amazing beach in Zona Hotel of Cancun”
Rideg
Switzerland“Next to the beach, and to the clubs. I had a nice time here.”
Saskia United Kingdom“Great stay and would return, very big hotel therefore quite busy. Staff were kind and helped us organise a late check out. Good facilities, direct beach access and lots of sunloungers”
Martin United Kingdom“The hotel was regularly cleaned, clean towels every day. The food in restaurants was satisfying”
Natale
Canada“Everything about it. Location, room, we were given a room with seaview even if we booked one with city view. It was a very nice and appreciated upgrade. The view was stunning, the staff friendly, the room very clean. Not a single complaint. We...”
Erzsebet
United States“Kystal Cancun is one of my favorite places to stay, because it has one of the prettiest beaches, and it is also right downtown, so you have easy walking access to many restaurants, shopping and entertainment. Another reason I like coming here,...”- Neli
North Macedonia“Having in mind that I have visited Cancun to attend a conference the location was the main reason for my choice and it met my expectations! The beach is beautiful, the rooms are good and the breakfast was great. I also was granted some benefits as...” 
Katrina
Australia“Right on a beautiful section of beach. Beautiful views from our balcony. The staff were very helpful. There is a family atmosphere which was enhanced by the amazing activities director.”
Yahya
Saudi Arabia“Everything was good and the staff were friendly especially (ROBERTO CHE).”- Marisela
Germany“The views are super, the people was very nice and the Breakfast buffet was the best!!!”
Property surroundings
Restaurants4 restaurants on site
- Hacienda el Mortero
- CuisineMexican
- Open forBrunch • Dinner
- AmbianceTraditional
- Aquamarina
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly
- Las Velas
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly
- Mediterraneo
- CuisineMediterranean
- Open forDinner
- AmbianceRomantic
Resort facilities of Krystal Cancun
Most popular facilities
- 3 swimming pools
- Free WiFi
- Beachfront
- Free parking
- Family rooms
- 4 restaurants
- Spa and wellness centre
- Tea/coffee maker in all rooms
- Bar
House rulesKrystal Cancun takes special requests - add in the next step!
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
The fine printNeed-to-know information for guests at this property
The property has the Stay Safe & Clean Sanitary Certification.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Restrictions for the all-inclusive plan:
Children from 0 – 4 for free.
Children from 5 – 12, additional fee USD 40.00
Children older than 13, additional fee USD 90.00
FAQs about Krystal Cancun
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Krystal Cancun has 4 restaurants:
- Mediterraneo
- Hacienda el Mortero
- Las Velas
- Aquamarina
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The prices at Krystal Cancun may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Room options at Krystal Cancun include:
- Double
- Family
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The nearest beach is just 100 yards from Krystal Cancun. All distances are measured in straight lines. Actual travel distances may vary.
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Krystal Cancun is 5.6 miles from the centre of Cancún. All distances are measured in straight lines. Actual travel distances may vary.
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Yes, there is a hot tub. You can find out more about this and the other facilities at Krystal Cancun on this page.
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Guests staying at Krystal Cancun can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).
Breakfast option(s) include:
- Buffet
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Krystal Cancun offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Hot tub/Jacuzzi
- Sauna
- Massage
- Children's playground
- Snorkelling
- Diving
- Fishing
- Golf course (within 3 km)
- Solarium
- Water park
- Kids' club
- Beachfront
- Live music/performance
- Happy hour
- Yoga classes
- Water sport facilities on site
- Spa/wellness packages
- Cooking class
- Entertainment staff
- Themed dinner nights
- Live sport events (broadcast)
- Tour or class about local culture
- Fitness
- Spa lounge/relaxation area
- Aerobics
- Beauty Services
- Facial treatments
- Waxing services
- Make up services
- Hair treatments
- Manicure
- Pedicure
- Hair cut
- Hair colouring
- Hair styling
- Body scrub
- Body wrap
- Beach
- Spa facilities
- Swimming Pool
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Yes, Krystal Cancun is popular with guests booking family stays.
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Check-in at Krystal Cancun is from 15:00, and check-out is until 12:00.
