Situated in Tulum, a few steps from Tankah Bay Beach, Nerea Tulum features accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. With free WiFi, this 4-star hotel offers room service and a 24-hour front desk. The hotel has a terrace and a hot tub. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. At Nerea Tulum the rooms are fitted with bed linen and towels. The accommodation offers an à la carte or American breakfast. At Nerea Tulum you will find a restaurant serving Mediterranean, Seafood and Steakhouse cuisine. Vegetarian, dairy-free and vegan options can also be requested. Activities such as snorkelling, canoeing, cycling can be enjoyed in the surroundings, and guests can relax along the beachfront. Soliman Bay Beach is 2.2 km from the hotel, while Tulum Archeological Site is 9.2 km from the property. The nearest airport is Tulum International Airport, 49 km from Nerea Tulum.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Breakfast info

American, Breakfast to go

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.3
Cleanliness
9.6
Comfort
9.5
Value for money
8.5
Location
8.5
Free WiFi
8.9
High score for Tulum
Select topics to read reviews:

Guests who stayed here loved

  • Druan
    United Kingdom United Kingdom
    Located slightly outside Tulum. The hotel is great if you need a few days of relaxing. Good breakfast. The staff was helpful.
  • Dawn
    United Kingdom United Kingdom
    Breakfast was excellent. Freshly made, two courses to choose from a menu with good variety. Service was always spot on. Extremely quiet location, secluded private beach, away from the main drag and partying of Tulum town, and only 22 rooms in...
  • Stephan
    Germany Germany
    Roof Pool, exzellent breakfast, friendly personal (Jesus, Isabell, Benjamin and Colleagues)
  • James
    Canada Canada
    Rooms were very nice, staff was great especially Jesus
  • Christie
    United States United States
    Beautiful location. Friendly staff! Lots of small pools but no steps/ladders
  • Iris
    Belgium Belgium
    Dreamy location to relax. Amazing food en very friendly staff. The rooftopsuite is a must for the best experience.
  • Varun
    India India
    Amazing location with a private beach Comfortable rooms with majestic views. Great hospitality, kudos to the staff. Edwardo and Isabelle were truly amazing XOXOXO 🤩🤩🤩🤩 We would definitely go back sometime soon. Bonus- Do try the pizzas at the...
  • Gregory
    United Kingdom United Kingdom
    The staff were incredible, especially Ben, Fernando and our host Isabelle took care of us from start to finish (even afterwards as a nightclub fixer). Perfect location, much nicer than being on the hotel zone on the beach on other side of town......
  • Dominik
    Germany Germany
    It is hard to write something about the hotel...in a way it was good, but there are some cons. Firstly this is a beautiful location, very private on the beach. It is easy to reach (btw the road on the last few meters isn't as bad as mentioned in...
  • Greg
    Canada Canada
    -Rooftop plunge pool was very nice and a good temperature. We were in the unit furthest away from the ocean but felt that the views were still just fine and it’s hard to beat having your own private plunge pool with beautiful views of the stars at...

Hotel surroundings

Restaurants
1 restaurant on site

  • Umbal - Well-being Cuisine
    • Cuisine
      Mediterranean • Seafood • Steakhouse • Local • International
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambiance
      Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Nerea Tulum
Great facilities! Review score, 9.3

Most popular facilities
  • Outdoor swimming pool
  • Beachfront
  • Free WiFi
  • Free parking
  • Restaurant
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Extra long beds (> 2 metres)
View
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
  • Live music/performance
  • Beach
  • Water sport facilities on site
  • Snorkelling
  • Diving
    Additional chargeOff-site
  • Cycling
  • Canoeing
  • Fishing
    Additional charge
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Concierge service
    • Luggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/check-out
    • 24-hour front desk
    Entertainment and family services
    • Board games/puzzles
    • Board games/puzzles
    Cleaning services
    • Daily housekeeping
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Minimarket on site
    • Air conditioning
    • Non-smoking throughout
    • Private entrance
    • Car hire
    • Laptop safe
    • Packed lunches
    • Fan
    • Non-smoking rooms
    • Wake up service/Alarm clock
    • Room service
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    • Infinity pool
    • Pool with view
    • Shallow end
    • Pool/beach towels
    • Pool bar
    • Sun loungers or beach chairs
    • Sun umbrellas
    Wellness
    • Yoga classes
    • Fitness
    • Massage chair
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Pedicure
    • Manicure
    • Hair treatments
    • Waxing services
    • Facial treatments
    • Beauty Services
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    Languages spoken
    • English
    • Spanish

    House rules
    Nerea Tulum takes special requests - add in the next step!

    Check-in
    From 15:00 to 00:00
    Guests are required to show a photo identification and credit card upon check-in
    Check-out
    From 06:00 to 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of US$75 is required on arrival. That's about £57. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
    Children and beds

    Child policies

    Children older than 6 years are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardCash

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    A damage deposit of US$75 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    FAQs about Nerea Tulum

    • Nerea Tulum is 5.6 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

    • The nearest beach is just 50 yards from Nerea Tulum. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Nerea Tulum is from 15:00, and check-out is until 12:00.

    • Nerea Tulum has 1 restaurant:

      • Umbal - Well-being Cuisine
    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Room options at Nerea Tulum include:

      • Double
      • Suite
    • Guests staying at Nerea Tulum can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

      Breakfast option(s) include:

      • American
      • À la carte
      • Breakfast to go
    • Yes, there is a hot tub. You can find out more about this and the other facilities at Nerea Tulum on this page.

    • The prices at Nerea Tulum may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Nerea Tulum offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Hot tub/Jacuzzi
      • Massage
      • Cycling
      • Snorkelling
      • Diving
      • Fishing
      • Canoeing
      • Golf course (within 3 km)
      • Beachfront
      • Bicycle rental
      • Live music/performance
      • Beauty Services
      • Water sport facilities on site
      • Facial treatments
      • Beach
      • Waxing services
      • Swimming Pool
      • Hair treatments
      • Manicure
      • Pedicure
      • Body treatments
      • Body scrub
      • Body wrap
      • Spa facilities
      • Private beach area
      • Spa lounge/relaxation area
      • Spa/wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Couples massage
      • Head massage
      • Hand massage
      • Full body massage
      • Massage chair
      • Fitness
      • Yoga classes