Naya Bacalar Lagoon Front Hotel has an outdoor swimming pool, garden, a terrace and bar in Bacalar. This 4-star hotel offers room service and a concierge service. Some units at the property include a balcony with a garden view. At the hotel, all rooms include a patio. Featuring a private bathroom with a shower and free toiletries, rooms at Naya Bacalar Lagoon Front Hotel also have free WiFi, while certain rooms also offer pool view. All guest rooms at the accommodation feature air conditioning and a desk. An à la carte breakfast is available every morning at Naya Bacalar Lagoon Front Hotel. At the hotel you will find a restaurant serving Mediterranean, Mexican and Latin American cuisine. Vegetarian, dairy-free and vegan options can also be requested. Chetumal International Airport is 40 km from the property.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
9.6
Facilities
9.5
Cleanliness
9.7
Comfort
9.7
Value for money
8.8
Location
8.7
Free WiFi
9.1
High score for Bacalar
Select topics to read reviews:

Guests who stayed here loved

  • John
    United Kingdom United Kingdom
    Amazing room, set in the jungle, a couple of minutes walk from the lagoon. The room is genuinely stunning, with high vaulted ceiling, feeling both like you are in the jungle as well as in your own private cocoon. The room is a little dark, but...
  • Carlotta
    Switzerland Switzerland
    Rooms are extremely beautiful! The Restaurant was also very good and the lagoon view was also nice! Staff top!
  • Alicia
    France France
    Exceptional Hosts are really welcoming Paddle available for sun rise Food amazing
  • Ivana
    Belgium Belgium
    Everything! Absolutely stunning design of the cottages and the property! Amazing views from the restaurant and sunbeds on the lake, beautiful yoga shalla and a great yoga teacher, great breakfast, and mostly absolutely amazing staff ready to help...
  • Fanny
    France France
    Amazing place by the lagoon The rooms were fantastic Great place to relax, free SUP and yoga sessions Amazing restaurant Super friendly staff
  • Rachel
    United Kingdom United Kingdom
    The rooms are incredible. The restaurant and lagoon access area are really beautiful. The food was absolutely delicious and the staff were really friendly. Definitely one of the best places we have stayed on our trip!
  • Lilia
    Spain Spain
    It’s beautiful and unique. You’re in the middle of nature but with an incredible infrastructure
  • Alessandra
    Germany Germany
    Beautiful rooms, very beautiful hotel and very kind staff. The food was delicious!
  • Eléna
    Belgium Belgium
    Beautiful and super comfortable houses. The restaurant is good and the staff is super nice and helpful.
  • Oliver
    United Kingdom United Kingdom
    The setting is just perfect. Very tranquil in a jungle setting next to the lagoon. Get up early and watch sunrise. Breakfast was great. We are at the hotel one evening and it was delicious, although slightly on the high price point.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Good evening I am traveling with my small service dog . Do you allow service dogs ? I have all the documentation upon request.please advise. thank u

    Hi, thank you for asking. We are sorry but we don't allow dogs in the hotel.
    Answered on 2 May 2023
  • Hi, Does hotel has a privet beach? Do you have a lounge chars on the beach?

    Hi, our Lagooon acces at the moment is through an other little Hotel. It is privat for the guesto of Naya and the other hotel. There are some plastic ..
    Answered on 6 June 2023
  • Hi, I was wondering if you had any paddle boards/ kayaks available and if these were included in the price? And how far is it to the beach?

    Hi, there are Paddel Boards and Kayaks available on the lagoon access to rent. The rent is not included in the price. The lagoon is just crossing the ..
    Answered on 6 February 2023
  • hola, I would like to know if there is a restaurant at the hotel ? is there breakfast ?

    Hi, yes we do have a restaurant in the hotel. The breakfast is included to the room
    Answered on 10 May 2023
  • Is there air conditioning in the pool rooms?

    Yes, all our rooms have air conditioning
    Answered on 8 March 2024
  • Hello, we are quite light sleepers and we are worried about the noise from the construction site. Is it still active or have they stopped?

    At the moment, there is no ongoing construction around the hotel. Please note that the construction is not related to our hotel, so we are unable to p..
    Answered on 18 October 2024
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Hotel surroundings

Restaurants
1 restaurant on site

  • Pool Bar & Restaurant
    • Cuisine
      Mediterranean • Mexican • Latin American
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Naya Bacalar Lagoon Front Hotel
Great facilities! Review score, 9.5

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
View
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Patio
  • Terrace
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Seating Area
  • Desk
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Accessible parking
Services
  • Shuttle service
    Additional charge
  • Daily housekeeping
  • Concierge service
  • Luggage storage
  • Tour desk
  • Meeting/banquet facilities
  • Room service
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safety deposit box
General
  • Carbon monoxide detector
  • Adult only
  • Air conditioning
  • Private entrance
  • Fan
  • Non-smoking rooms
Accessibility
  • Entire unit located on ground floor
Outdoor swimming pool
Free!
  • Open all year
  • Adult only
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Wellness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Sun loungers or beach chairs
  • Massage
    Additional charge
Languages spoken
  • German
  • English
  • Spanish
  • French

House rules
Naya Bacalar Lagoon Front Hotel takes special requests - add in the next step!

Check-in
From 15:00 to 20:00
Check-out
From 08:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

FAQs about Naya Bacalar Lagoon Front Hotel

  • Check-in at Naya Bacalar Lagoon Front Hotel is from 15:00, and check-out is until 11:00.

  • Naya Bacalar Lagoon Front Hotel offers the following activities / services (charges may apply):

    • Massage
    • Head massage
    • Foot massage
    • Full body massage
    • Back massage
    • Hand massage
    • Couples massage
    • Swimming Pool
    • Neck massage
  • Naya Bacalar Lagoon Front Hotel is 3.1 miles from the centre of Bacalar. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Naya Bacalar Lagoon Front Hotel include:

    • Double
    • Suite
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Naya Bacalar Lagoon Front Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Naya Bacalar Lagoon Front Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • À la carte
  • Naya Bacalar Lagoon Front Hotel has 1 restaurant:

    • Pool Bar & Restaurant