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Located in Querétaro and with Queretaro Congress Centre reachable within 6.8 km, Hotel Mamá Carlota provides concierge services, non-smoking rooms, a shared lounge, free WiFi throughout the property and a terrace. The property is around 500 metres from San Francisco Temple, 2.9 km from Josefa Ortiz de Dominguez Auditorium and 4.3 km from Autonome University of Querétaro. The rooms come with a balcony. At the hotel, each room has a desk and a flat-screen TV. The private bathroom is equipped with a shower, free toiletries and a hairdryer. Around the clock guidance is available at the reception, where staff speak English and Spanish. Corregidora Stadium is 4.8 km from Hotel Mamá Carlota, while Metropolitan Theater is 7.6 km away. Querétaro International Airport is 23 km from the property.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Querétaro, this hotel has an excellent location score of 9.2

FREE parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
2 large double beds
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Guest reviews

Categories:

Staff
9.3
Facilities
8.9
Cleanliness
9.4
Comfort
9.2
Value for money
8.9
Location
9.2
Free WiFi
9.1
High score for Querétaro

Select topics to read reviews:

Guests who stayed here loved

  • Rachael
    Mexico Mexico
    Beautiful hotel, very peaceful with comfortable rooms and friendly, helpful staff
  • Rosa
    Mexico Mexico
    Beautiful little hotel in Querétaro downtown: nicely decorated sparkling clean and quiet. Close to everything but yet a couple of blocks away from the busy & noisy streets. Service was also excellent.
  • Isa
    Canada Canada
    Cozy boutique hotel located in city center. We appreciated the included parking and being within walking distance from the city's main attractions.
  • Ramona
    Germany Germany
    Nice service, beautiful and clean rooms and parking situation well organized.
  • Niklas
    Germany Germany
    Modern and new (!?) Hotel, comfortable bed, very clean, city centre is only a very few steps away, friendly and helpful staff
  • Pele
    Australia Australia
    The facilities were fantastic, the room beautiful and the staff were super friendly and helpful. Really good place to stay with no faults!
  • Nayelli
    Netherlands Netherlands
    The location is very convenient. The places is very clean and comfortable. We loved the decoration and style of the place.
  • Christine
    United States United States
    Great central location. Hotel was cute, staff were super friendly and helpful with everything. They provide filtered water whenever you need it.
  • Valeen
    Mexico Mexico
    The room was fabulous. So clean and so simple and very big for the price. The bed for the two of us was comfortable. The bathroom was modern with a nice shower. The room was so quiet at night with no street noise and the receptionists were so...
  • Brian
    Ireland Ireland
    Excellent, lovely big spacious room and nice courtyard

Hotel surroundings

Facilities of Hotel Mamá Carlota
Great facilities! Review score, 8.9

Most popular facilities

  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Extra long beds (> 2 metres)

View

  • Inner courtyard view
  • View

Outdoors

  • Outdoor furniture
  • Patio
  • Balcony
  • Terrace

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge

Living Area

  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Radio
  • TV

Food & Drink

  • Fruits

Internet
WiFi is available in all areas and is free of charge.

Parking
Free public parking is possible at a location nearby (reservation is not needed).

  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping

Business facilities

  • Fax/photocopying

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box

General

  • Shared lounge/TV area
  • Non-smoking throughout
  • Soundproofing
  • Private entrance
  • Car hire
  • Soundproof rooms
  • Fan
  • Family rooms
  • Non-smoking rooms
  • Iron

Accessibility

  • Upper floors accessible by stairs only

Wellness

  • Massage chair
  • Full body massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Make up services
  • Beauty Services
  • Massage
    Additional charge

Languages spoken

  • English
  • Spanish

House rules
Hotel Mamá Carlota takes special requests - add in the next step!

Check-in
From 13:00 to 18:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment on behalf of the hotel for this stay, but make sure you have cash for any extras once you get there.

The fine print
Need-to-know information for guests at this property

Opening hours for the parking varies depending on the day of the week, please contact the property for further details.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Mamá Carlota

  • Hotel Mamá Carlota is 550 yards from the centre of Querétaro. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel Mamá Carlota is from 13:00, and check-out is until 11:00.

  • Room options at Hotel Mamá Carlota include:

    • Double
    • Quadruple
  • The prices at Hotel Mamá Carlota may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel Mamá Carlota offers the following activities / services (charges may apply):

    • Massage
    • Back massage
    • Make up services
    • Massage chair
    • Walking tours
    • Foot massage
    • Spa/wellness packages
    • Neck massage
    • Tour or class about local culture
    • Full body massage
    • Beauty Services