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Located 1969 feet from Rio Grande Shopping Center, iStay Hotel Ciudad Juarez offers a swimming pool, a gym and a business center with free Wi-Fi. The air-conditioned rooms feature flat-screen satellite TV. Each spacious room has bright, modern décor and includes free wired internet, a desk and a safe. Bathrooms have a bathtub, shower and hairdryer. The hotel’s restaurant serves a range of hot and cold sandwiches. The varied breakfast buffet includes eggs, fresh fruit, muffins and bagels. The 24-hour reception can arrange car hire and free shuttle service to the American Consulate is provided, subject to availability. Free private parking is available on site. iStay Ciudad Juarez is located in Juarez’s main business district, just a 10-minute drive from the US border and El Paso, Texas. El Paso and Ciudad Juarez Airports are both within a 20-minute drive.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Continental

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
1 king bed
and
1 sofa bed
or
2 full beds
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Guest reviews

Categories:

Staff
8.4
Facilities
8.0
Cleanliness
8.2
Comfort
8.3
Value for money
8.0
Location
8.9
Free Wifi
6.4
Low score for Ciudad Juárez
Select topics to read reviews:

Guests who stayed here loved

  • Juan
    United States of America United States of America
    Location and service was very good and price was affordable
  • Caroline
    United States of America United States of America
    I love the atmosphere & pool but this time a little warm. But it was nice. This is about my 4th time here.
  • Priscila
    United States of America United States of America
    Everything just the toilet of our room doesn’t work
  • Jorge
    United States of America United States of America
    perfect location front desk and cleaning personal very polite, room peaceful and quiet
  • Ramirez
    United States of America United States of America
    Good location; clean and very good atención from their peoples.
  • Mistie
    United States of America United States of America
    Other guest rough and roudy. Staff didn't handle
  • Pope
    United States of America United States of America
    Area of town, good restaurant attached, very clean and comfy room.
  • Alexandra
    United States of America United States of America
    I loved it all. Has FREE wash and dryer. That was awesome. The pool is inside and is peaceful. The staff people are amazing. I enjoyed it every night. Third floor ice machine was broke, which was our only inconvenience, but we enjoyed going down...
  • Rosa
    United States of America United States of America
    I like most everything but the best they have washer and dryer where you can wash your clothes!! For free…. Pool was inside that’s nice and we can drink and have a good time.
  • Cervantes
    United States of America United States of America
    The place was very nice, beds were comfortable, pillows were excellent, very clean

Hotel area info

Restaurants
2 Restaurants On Site

  • PERGOLA
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
  • SANBORNS
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly

Amenities of iStay Hotel Ciudad Juarez
Great facilities! Review score, 8

Most popular amenities
  • Indoor swimming pool
  • Free Wifi
  • Free parking
  • Non-smoking rooms
  • Airport shuttle (free)
  • Family rooms
  • 2 restaurants
  • Fitness center
  • Room service
  • Breakfast
Bathroom
  • Toilet paper
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
Bedroom
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
Kitchen
  • Dryer
  • Washing machine
Room Amenities
  • Socket near the bed
Activities
  • Evening entertainment
    Additional charge
Living Area
  • Desk
Food & Drink
  • Fruit
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Hardwood or parquet floors
  • Heating
  • Car rental
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service
Indoor swimming pool
Free!
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
Spa
  • Fitness
  • Beach umbrellas
  • Public Bath
  • Fitness center
Languages Spoken
  • English
  • Spanish

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules
iStay Hotel Ciudad Juarez takes special requests – add in the next step!

Check-in
From 3:00 PM
Check-out
Until 1:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardCash is not accepted

FAQs about iStay Hotel Ciudad Juarez

  • Guests staying at iStay Hotel Ciudad Juarez can enjoy a highly-rated breakfast during their stay (guest review score: 6.8).

    Breakfast option(s) include:

    • Continental
  • Check-in at iStay Hotel Ciudad Juarez is from 3:00 PM, and check-out is until 1:00 PM.

  • Room options at iStay Hotel Ciudad Juarez include:

    • Double
  • iStay Hotel Ciudad Juarez has 2 restaurants:

    • SANBORNS
    • PERGOLA
  • iStay Hotel Ciudad Juarez is 1.9 miles from the center of Ciudad Juárez. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at iStay Hotel Ciudad Juarez may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • iStay Hotel Ciudad Juarez offers the following activities/services (charges may apply):

    • Fitness center
    • Evening entertainment
    • Fitness
    • Public Bath
    • Swimming pool
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, iStay Hotel Ciudad Juarez is popular with guests booking family stays.