Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the property offers guest access with a guide dog.

15 percent off on food and beverage.

Discounts are non cumulative. Other restrictions may apply. Not combinable with any other promo unless specified.

The hotel only allows dogs

Additional nightly fee of $990.00 MXN plus taxes, per guest room. The fee includes your dog's stay and special cleaning.

Only one small or medium dog with a maximum weight of 20 kg is allowed, or two dogs with a combined maximum weight of 20 kg and the dog must always wear a leash or harness and remain within allowed areas: your guest room, circulation areas, and specially designed areas.

The dog cannot access the hotel's dining outlets, swimming pool, fitness center, event spaces, or restricted areas.

Guests will be responsible for their pet's behavior. In case of any damage to the property or affectation to another guest or staff, the guest will be responsible and will pay accordingly.

For emotional support dogs, an extra cost also applies according to the conditions mentioned above.

Vanwege het coronavirus (COVID-19) zijn er bij deze accommodatie extra veiligheids- en sanitaire maatregelen van toepassing.