You might be eligible for a Genius discount at Emporio Veracruz. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Get the celebrity treatment with world-class service at Emporio Veracruz

This Veracruz hotel overlooks the historic Fort of San Juan de Ulúa. The hotel offers 3 swimming pools, a spa, 3 restaurants and 24-hour room service. Emporio Veracruz features a 32-inch flat-screen TV and iPod docking station in every guest room. A minibar and coffee maker are also provided in each room. Some rooms also offer a balcony with ocean views. Recreational facilities at the Veracruz Emporio include a gym, sauna and hot tub (reservation is mandatory). Guests can also use the business center. Medical and babysitting services are also available. Restaurante Condimento at the Emporio serves Mexican and international cuisine. La Cevichería is a casual restaurant located in the pool area.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Emporio Hotels
Hotel chain/brand

Property highlights

Situated in the best rated area in Veracruz, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Gluten-free, American, Buffet, Breakfast to go

Private parking available

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.8
Facilities
8.5
Cleanliness
8.7
Comfort
8.9
Value for money
8.3
Location
9.4
High score for Veracruz
Select topics to read reviews:

Guests who stayed here loved

  • Patricia
    United Kingdom United Kingdom
    Excellent location Comfortable bed and pillows Very clean and spacious room Excellent breakfast,amazing choice of quality food. Very good service throughout
  • Mario
    Mexico Mexico
    Las habitaciones son confortables y bonitas. La recomiendo
  • Nikolay
    Spain Spain
    Great location on Malecón, nice well-equipped room, great pool area, exceptional breakfast
  • Angelica
    Australia Australia
    Indoor pool, staff absolutely lovely going above and beyond, bar service
  • B
    Brenda
    United States United States
    Hotel location is perfect to enjoy walking to different points at night with the family, and enjoy all the vendors outdoor of the hotel with close proximity to main center zocalo.
  • Jeb-on-tour
    Belgium Belgium
    Very good hotel. Helpful staff. Big room. Comfortable. Good bed. Great views from the 6th floor. Good WiFi. Great location on the malecón.
  • J
    Jordan
    United Kingdom United Kingdom
    From the very moment we arrived the staff were very helpful and friendly, even though at time our lack of Spanish caused confusion. They even let us check in early. The room was perfect, the views from outside our balcony of the port was...
  • A
    Alejandra
    Mexico Mexico
    I like my room, the facilities but what I like the most was the views from the restaunrant
  • Jorge
    Mexico Mexico
    I liked the location, the water pool was nice, also the restaurant has a "cake afternoon" which is like a buffet where you can eat many desserts.
  • Charalambos
    Cyprus Cyprus
    The rooms are nice and clean and the common areas are modern and nicely decorated. The location is amazing and very convenient.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Which is the price for the breakfast buffet? And the hour for that

    Es de 7:00 am a 12:00 pm
    Answered on 15 August 2023
  • hi do you do airport drop off?? if not is there a good taxi service for early pick up 7am? Thanks

    THE TRANSFER IS SUBJECT TO AVAILABILITY AND IF YOU LIKE A TAXI YOU CAN PROGRAM IT AT THE TIME OF YOUR CHECK IN AT THE FRONT
    Answered on 1 July 2023
  • hello. is this hotel an all-inclusive? is there Wi-Fi? thank you

    We do have free wifi but we do not have an all inclusive program
    Answered on 1 February 2023
  • Is laundry service free ? Is it do it yourself ?

    It is with additional cost
    Answered on 2 October 2023

Hotel surroundings

Restaurants
2 restaurants on site

  • Condimento
    • Cuisine
      Mexican
    • Open for
      Breakfast • Lunch
    • Ambiance
      Family friendly • Traditional
  • La Cevicheria
    • Cuisine
      Seafood
    • Open for
      Lunch
    • Ambiance
      Family friendly • Traditional

Facilities of Emporio Veracruz
Great facilities! Review score, 8.5

Most popular facilities
  • 2 swimming pools
  • Private parking
  • 2 restaurants
  • Fitness centre
  • Non-smoking rooms
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun terrace
Kitchen
  • Coffee machine
Room Amenities
  • Clothes rack
Activities
  • Live sport events (broadcast)
    Off-site
  • Children's playground
Living Area
  • Seating Area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
Wired internet is available in the rooms and is free of charge.
Parking
Private parking is possible at a location nearby (reservation is not needed) and costs MXN 20 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Minimarket on site
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Car hire
  • Laptop safe
  • Packed lunches
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
2 swimming pools
Pool 1 - indoorFree!
  • Open all year
  • All ages welcome
Pool 2 - outdoorFree!
  • Open all year
  • All ages welcome
Wellness
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun umbrellas
  • Public Bath
  • Open-air bath
  • Hot spring bath
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish

House rules
Emporio Veracruz takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

If you book an offer with breakfast included, please note that children from 3 to 11 years will pay an additional fee. For further information, please contact the establishment.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Emporio Veracruz

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Emporio Veracruz may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Emporio Veracruz offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Children's playground
    • Open-air bath
    • Hot spring bath
    • Spa lounge/relaxation area
    • Public Bath
    • Spa facilities
    • Live sport events (broadcast)
    • Fitness
    • Swimming Pool
    • Spa/wellness packages
  • The nearest beach is just 700 yards from Emporio Veracruz. All distances are measured in straight lines. Actual travel distances may vary.

  • Emporio Veracruz has 2 restaurants:

    • La Cevicheria
    • Condimento
  • Emporio Veracruz is 550 yards from the centre of Veracruz. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Emporio Veracruz is from 15:00, and check-out is until 13:00.

  • Guests staying at Emporio Veracruz can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free
    • American
    • Buffet
    • Breakfast to go
  • Yes, Emporio Veracruz is popular with guests booking family stays.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Emporio Veracruz on this page.

  • Room options at Emporio Veracruz include:

    • Double
    • Suite