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Emporio Acapulco is located on the seafront in Acapulco, just opposite the Galerias Diana Shopping Centre. If offers a spa, 3 outdoor swimming pools and access to the beach. This modern hotel features ocean views, free WiFi and a flat-screen TV in every guest room. The property boasts a fitness centre, and there is a sauna and hot tub at the spa. The tour desk can help arrange activities like snorkelling and entertainment. Guests can have Mexican and international cuisine at the Emporio in Acapulco's Condimento Restaurant and the Sunset Lounge. La Isla, Bar & Grill and the Arka Bar are also open to guests.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Emporio Hotels
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (9.1)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
2 double beds
or
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
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Guest reviews

Categories:

Staff
8.4
Facilities
7.9
Cleanliness
8.3
Comfort
8.3
Value for money
7.7
Location
9.1
Free WiFi
6.9

Select topics to read reviews:

Guests who stayed here loved

  • James
    United Kingdom United Kingdom
    The room was spacious with a great view over Acapulco bay. The location is in the centre of the main strip - close to many restaurants and shops. The check-in process was quick and easy - we arrived late in the evening, so there was no queue. The...
  • Dulce
    Mexico Mexico
    Definitely value for money. The building and furniture is a bit old but it's compensated by the several swimming pools, delicious food and quick and kind staff.
  • Jeanne
    United Kingdom United Kingdom
    Had 2 pools, amazing children pool snaked around in a circle with slides and pirate ship water jets and a swim up bar and and island with bar restaurant and loungers on and around the whole pool, the other pool was for adults calm and relaxing...
  • Estelle
    France France
    Location, the clean of the room and the staff who was really kind and friendly.
  • Izabela
    Poland Poland
    Very good location , room clean everyday . Great swimming pools . Thank you and hope see you again .
  • Terence
    United Kingdom United Kingdom
    Brilliant hotel lots of swimming pool areas great facilities good WiFi never went down once in a week
  • Leszek
    Poland Poland
    - fantastic location, beach at the hotel, swimming pool(s) with different depths, with water in moderate temperature - beautiful view - from anywhere actually. I loved view from balcony, delighted view of the bay - hotel staff very helpfull,...
  • Olga
    Finland Finland
    I like the hotel area and window view, simply amazing.
  • Rodrigo
    United States United States
    Amazing view, staff was attentive and always looking to help. The location was great!
  • David
    Mexico Mexico
    The hotel is really nice, well located, with a good amount of pools and the staff is always really nice and caring.

Hotel surroundings

Restaurants
1 restaurant on site

  • Condimento
    • Cuisine
      International
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly

Facilities of Emporio Acapulco

Most popular facilities

  • 3 swimming pools
  • Beachfront
  • Private parking
  • Free WiFi
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Wardrobe or closet

View

  • Sea view
  • View

Outdoors

  • Outdoor furniture
  • Beachfront
  • Balcony
  • Terrace

Kitchen

  • Coffee machine

Activities

  • Beach

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Snack bar
  • Bar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and costs MXN 190 per day.

  • Valet parking
  • Accessible parking

Reception services

  • Invoice provided
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning services

  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Lift
  • Ironing facilities
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

3 swimming pools

Pool 1 - outdoorFree!

  • Open all year
  • All ages welcome
  • Shallow end
  • Water slide
  • Pool/beach towels
  • Pool bar
  • Sun umbrellas

Pool 2 - outdoorFree!

  • Open all year
  • Adult only
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Pool 3 - outdoorFree!

  • Open all year
  • Adult only
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Kids' pool
  • Fitness
  • Full body massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun loungers or beach chairs
  • Massage
    Additional charge

Languages spoken

  • English
  • Spanish

House rules
Emporio Acapulco takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Please note that there is an additional daily fee to use the beachfront cabins. This fee can be used towards the cost of food and drinks ordered in the cabin.

Property does not accept debit card for payments on bookings.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Children up to 11 years of age stay free of charge when booking a room without meal plan (European Plan).

Children from 4 to 11 years pay extra charge when booking offer with Breakfast Included. Please contact the property.

Please note that bed configuration preferences cannot be guaranteed and are subject to availability upon arrival.

Please note that the palapa's are currently out of service. Please contact the property for details.

Reservations of 7 rooms or more must be prepaid with 50% of its total cost and liquidated one week before arrival.

Please note that due to renovations, the Sunset restaurant and the Infinity pool are and will remain closed until March 10.

The access to the Infinity pool has a cost of $500.00 mxn per person, which will be refundable in Food and Drinks.

Access to the beach cabins has an extra cost.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Emporio Acapulco

  • Emporio Acapulco has 1 restaurant:

    • Condimento
  • The prices at Emporio Acapulco may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Emporio Acapulco can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).

    Breakfast option(s) include:

    • Buffet
  • Emporio Acapulco is 1,050 yards from the centre of Acapulco. All distances are measured in straight lines. Actual travel distances may vary.

  • Emporio Acapulco offers the following activities / services (charges may apply):

    • Massage
    • Beachfront
    • Neck massage
    • Spa facilities
    • Full body massage
    • Beach
    • Couples massage
    • Spa/wellness packages
    • Fitness
    • Swimming Pool
    • Foot massage
    • Spa lounge/relaxation area
    • Head massage
    • Back massage
  • Check-in at Emporio Acapulco is from 15:00, and check-out is until 12:00.

  • The nearest beach is just 150 yards from Emporio Acapulco. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Emporio Acapulco include:

    • Double
    • Suite
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.