Set less than 0.6 mi from Toluca’s center, Crowne Plaza Toluca - Lancaster offers spacious rooms with free Wi-Fi. This modern hotel features a spa and a restaurant. Each stylish, air-conditioned room at Crowne Plaza Toluca - Lancaster has a flat-screen TV and a coffee maker. The private bathroom includes a hairdryer. Guests can enjoy a range of Mexican cuisine in the Plaza Toluca’s restaurant. The hotel spa includes a sauna, and offers treatments including massage, facials and pedicures. There is also a gym on site. Toluca Cathedral and the surrounding old town can be reached in 10 minutes by car. There is easy access to the 15 Motorway, and Mexico City and its airport can be reached in less than an hour by car.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Continental, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 full beds
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 full beds
2 queen beds
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Guest reviews

Categories:

Staff
9.1
Facilities
8.7
Cleanliness
9.1
Comfort
9.1
Value for money
8.3
Location
8.9
Free Wifi
7.9

Select topics to read reviews:

Guests who stayed here loved

  • Claudia
    United States United States
    The hotel is clean, comfortable and the staff is amazing
  • Garcia
    United States United States
    Pro - Easy to go to Mexico City Con - Noisy outside of the hotel
  • Victoria
    Mexico Mexico
    Excellent service, very comfortable room, amazing breakfast
  • R
    Risha
    United States United States
    We came to visit and attend the Hell and Heaven Metal Festival. We had a wonderful time and cannot be more thankful for Mario the hotel concierge. He went above and beyond and made our stay absolutely fantastic
  • Jorge
    Mexico Mexico
    Room was good and clean the only downside is the carpeted floor
  • Lasse
    Mexico Mexico
    We were visiting some friends and family in Toluca and we had a good stay at the hotel. The facilities that we used during our stay worked perfectly. The breakfast was really good during our stay. The staff was also very kind and helpful.
  • S
    Sergio
    Mexico Mexico
    Breakfast bufet is expensive, options are poor, basically I paid just a couple of eggs, cafe and fruit
  • Jaime
    Mexico Mexico
    Buena ubicación, muy buenos alimentos y buena atención del personal
  • Maria
    Mexico Mexico
    Ambiente y decoración muy agradable del lobby y restaurante
  • Javier
    Mexico Mexico
    Habitaciones amplias, cómodas y limpias. Personal muy atento y amable.

Hotel area info

Restaurants
1 Restaurant On Site

  • Antibes
    • Cuisine
      Mexican • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Crowne Plaza Toluca - Lancaster, an IHG Hotel
Great facilities! Review score, 8.7

Most popular amenities

  • Free Wifi
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Spa
  • Room service
  • Restaurant
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Terrace

Kitchen

  • Coffee machine

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Pool table
  • Game room

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Front Desk Services

  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Heating
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Auditory guidance
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible

Spa

  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body treatments
  • Facial treatments
  • Beauty services
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge

Languages Spoken

  • English
  • Spanish

House rules
Crowne Plaza Toluca - Lancaster, an IHG Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
MXN 500 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardCash is not accepted

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Crowne Plaza Toluca - Lancaster, an IHG Hotel

  • Guests staying at Crowne Plaza Toluca - Lancaster, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Continental
    • Buffet
  • Crowne Plaza Toluca - Lancaster, an IHG Hotel is 5 miles from the center of Toluca. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Crowne Plaza Toluca - Lancaster, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Crowne Plaza Toluca - Lancaster, an IHG Hotel is popular with guests booking family stays.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Crowne Plaza Toluca - Lancaster, an IHG Hotel on this page.

  • Crowne Plaza Toluca - Lancaster, an IHG Hotel offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Pool table
    • Game room
    • Facial treatments
    • Beauty services
    • Steam room
    • Light therapy
    • Spa/Wellness packages
    • Body treatments
    • Spa lounge/Relaxation area
    • Spa facilities
  • Crowne Plaza Toluca - Lancaster, an IHG Hotel has 1 restaurant:

    • Antibes
  • Check-in at Crowne Plaza Toluca - Lancaster, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Crowne Plaza Toluca - Lancaster, an IHG Hotel include:

    • Double
    • Suite