Set less than 1 km from Toluca’s centre, Crowne Plaza Toluca - Lancaster offers spacious rooms with free Wi-Fi. This modern hotel features a spa and a restaurant. Each stylish, air-conditioned room at Crowne Plaza Toluca - Lancaster has a flat-screen TV and a coffee maker. The private bathroom includes a hairdryer. Guests can enjoy a range of Mexican cuisine in the Plaza Toluca’s restaurant. The hotel spa includes a sauna, and offers treatments including massage, facials and pedicures. There is also a gym on site. Toluca Cathedral and the surrounding old town can be reached in 10 minutes by car. There is easy access to the 15 Motorway, and Mexico City and its airport can be reached in less than an hour by car.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

Continental, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
2 large double beds
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Guest reviews

Categories:

Staff
9.1
Facilities
8.7
Cleanliness
9.1
Comfort
9.1
Value for money
8.3
Location
8.9
Free WiFi
7.9

Select topics to read reviews:

Guests who stayed here loved

  • S
    Sergio
    Mexico Mexico
    Breakfast bufet is expensive, options are poor, basically I paid just a couple of eggs, cafe and fruit
  • Jaime
    Mexico Mexico
    Buena ubicación, muy buenos alimentos y buena atención del personal
  • Maria
    Mexico Mexico
    Ambiente y decoración muy agradable del lobby y restaurante
  • Claudia
    United States United States
    The hotel is clean, comfortable and the staff is amazing
  • Javier
    Mexico Mexico
    Habitaciones amplias, cómodas y limpias. Personal muy atento y amable.
  • Garcia
    United States United States
    Pro - Easy to go to Mexico City Con - Noisy outside of the hotel
  • Carlos
    Mexico Mexico
    El espacio de la suite. La tina de hidromasaje. La comodidad de la cama.
  • Arqcarlosmi
    Mexico Mexico
    El hotel tiene una ubicación excelente y sus instalaciones son de primer nivel, buena iluminación, area de trabajo, la cama es comodisima y el baño esta excelente, este es un real hotel de negocios, con un business center por piso, internet de...
  • Alberto
    Mexico Mexico
    Business Hotel con stanze ampie Ristorante decoroso Servizio Efficiente
  • David
    Mexico Mexico
    Está en una zona accesible, la atención al momento de llegar y hacer el registro estuvo excelente ya que me apoyaron y me proporcionaron la información necesaria, la tranquilidad en las habitaciones y la limpieza

Hotel surroundings

Restaurants
1 restaurant on site

  • Antibes
    • Cuisine
      Mexican • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Crowne Plaza Toluca - Lancaster, an IHG Hotel
Great facilities! Review score, 8.7

Most popular facilities

  • Free WiFi
  • Free parking
  • Fitness centre
  • Spa and wellness centre
  • Restaurant
  • Room service
  • Facilities for disabled guests
  • Non-smoking rooms
  • Bar

Bathroom

  • Toilet paper
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Terrace

Kitchen

  • Coffee machine

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Billiards
  • Games room

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Reception services

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Heating
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Auditory guidance
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Wellness

  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge

Languages spoken

  • English
  • Spanish

House rules
Crowne Plaza Toluca - Lancaster, an IHG Hotel takes special requests - add in the next step!

Check-in
From 15:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
MXN 500 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardCash is not accepted

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Crowne Plaza Toluca - Lancaster, an IHG Hotel

  • Crowne Plaza Toluca - Lancaster, an IHG Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Billiards
    • Games room
    • Facial treatments
    • Beauty Services
    • Steam room
    • Light therapy
    • Spa/wellness packages
    • Body treatments
    • Spa lounge/relaxation area
    • Spa facilities
  • Check-in at Crowne Plaza Toluca - Lancaster, an IHG Hotel is from 15:00, and check-out is until 12:00.

  • Crowne Plaza Toluca - Lancaster, an IHG Hotel is 5 miles from the centre of Toluca. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Crowne Plaza Toluca - Lancaster, an IHG Hotel include:

    • Double
    • Suite
  • Crowne Plaza Toluca - Lancaster, an IHG Hotel has 1 restaurant:

    • Antibes
  • Guests staying at Crowne Plaza Toluca - Lancaster, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Continental
    • Buffet
  • The prices at Crowne Plaza Toluca - Lancaster, an IHG Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Crowne Plaza Toluca - Lancaster, an IHG Hotel is popular with guests booking family stays.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Crowne Plaza Toluca - Lancaster, an IHG Hotel on this page.