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This beachfront hotel features 4 outdoor swimming pools and a fitness center. Most of the hotel’s rooms offer ocean views. There is a golf course 30 minutes' drive away. All rooms at HS HOTSSON Hotel Acapulco feature an elegant décor with contemporary furnishings. Each room includes a flat-screen TV with cable channels, a telephone and ironing facilities. The private bathroom with shower includes free toiletries and a hairdryer. Guests can enjoy Mexican or international food at one of the hotel’s restaurants. The poolside bar serves snacks and drinks, and live music is played in the Lobby Bar every Friday and Saturday night. There is a tour desk, travel agents’ and currency exchange desk at the hotel. Baby-sitting services and grocery shopping services are also available. HS HOTSSON Hotel Acapulco is a 10-minute drive from Acapulco’s zócalo main square. Álvarez International Airport is 35 minutes’ drive away.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

HS Hotsson
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (9.0)

Breakfast Info

American, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

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Room Type
Number of guests
 
1 king bed
2 full beds
1 king bed
and
1 sofa bed
1 king bed
Bedroom :
2 full beds
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
8.2
Facilities
8.0
Cleanliness
8.3
Comfort
8.3
Value for money
7.7
Location
9.0
Free Wifi
7.9
Select topics to read reviews:

Guests who stayed here loved

  • Cesar
    United States of America United States of America
    The staff was excellent , the location was excellent, the experience was unforgettable like always. We visit Acapulco 3 times a year and we stay at this resort every time and it needs disappoints. I recommend this establishment 100%
  • Mia
    United States of America United States of America
    The hotel is very clean. The room size, views, location were great. Staff was friendly.
  • Nate
    United States of America United States of America
    location is great. beach front on one side and the other restaurants.
  • Cinthia
    Mexico Mexico
    Great location, just in front of the beach. All rooms have seaview
  • Jose
    Mexico Mexico
    Nos lo pasamos de maravilla, todo fue genial. Gracias por su servicio.
  • Clotovis
    United States of America United States of America
    I really appreciate the level of service in the dining room; the staff was very pleasant. Next, I also appreciate the extra mile Gabriel (the tourist planner) offered when I left the hotel to take my bag to the taxi at the end of the hotel...
  • Elenarobert
    Mexico Mexico
    Great location - right on the beach/sea-front. Wonderful pool and nearby facilities. Rooms are clean. Views are great from everywhere in the hotel. Very professional and friendly staff. Amazing buffet 3 times a day - lots of choice for all tastes...
  • Anayetzi
    United States of America United States of America
    how polite and helpful everyone is and how safe I feel
  • Neria
    United States of America United States of America
    Everything was excellent, people, location, amenities
  • Gonzalo
    United States of America United States of America
    The room was great, just what I needed. Wasn't too small, the view from the 16th floor was awesome saw the beach day & night. Location was perfect, we either walked to our destination or we took a taxi. Nothing was too far. I'll stay here again...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Can we smoke on our balcony or do you have any smoking rooms

    Good morning we appreciate your interest in our hotel, let me inform you that the hotel is smoke free, however you may smoke in someone of our outdoor areas
    Answered on 1 October 2019
  • What is the address

    Avenue Costera Miguel Aleman No 1803, Fracc Magallanes Acapulco, Gro.
    Answered on 12 July 2019
  • Hola!!! Tienen paquetes all inclusive?

    Gracias por su elección en Hotsson Smart Acapulco, lo encuentra como pensión completa en esta aplicación
    Answered on 29 May 2022
  • When is the best time to visit your property for the perfect beach holiday?

    Good morning we appreciate your interest in our hotel, you can consider primevara and summer, these days are hotter and richer to enjoy our pools
    Answered on 1 October 2019
  • Cual es el precio de todo incluido quiero reservar del 27 de octubre a el primero de noviembre, me dise que el hotel me cuesta $363 dls por esas nochs

    Gracias por su elección en Hotsson Smart Acapulco,
    Answered on 26 August 2022
  • Hola buenas tardes tengo unas preguntas si tienen un número de teléfono donde pueda marcar gracias

    Gracias por elegir Hotsson Smart Acapulco, lo puedes encontrar en nuestra pagina del hotel, será un placer poder atenderte en tus próximas vacaciones.
    Answered on 1 March 2022
  • Still looking?

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante #1
    • Cuisine
      Mexican
    • Ambience
      Family-friendly

Amenities of HS HOTSSON Hotel Acapulco
Great facilities! Review score, 8

Most popular amenities
  • 4 swimming pools
  • Beachfront
  • Private Parking
  • Family rooms
  • Free Wifi
  • Restaurant
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • Sea view
  • View
Outdoors
  • Beachfront
  • Balcony
  • Terrace
Room Amenities
  • Socket near the bed
Activities
  • Live sports events (broadcast)
  • Live music/Performance
  • Happy hour
    Additional charge
  • Beach
  • Entertainment staff
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs MXN 150 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
4 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Shallow end
  • Pool/Beach towels
  • Pool bar
Pool 2 – outdoor (kids)Free!
  • Open all year
  • Suitable for kids
Pool 3 – outdoorFree!
  • Open all year
  • Adults only
  • Pool with view
  • Plunge pool
  • Shallow end
  • Pool/Beach towels
Pool 4 – outdoorAdditional charge
  • Open all year
  • Adults only
  • Plunge pool
  • Shallow end
  • Pool/Beach towels
  • Pool bar
  • Beach umbrellas
Spa
  • Kids' pool
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules
HS HOTSSON Hotel Acapulco takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
13+ years
Extra bed upon request
MXN 300 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Must-know information for guests at this property

Policies for the entrance to the Villas:

- As a Guarantee of Amenities/Utilities, a deposit of $5000 pesos (cash or Credit Card) is requested which are refundable upon departure.

- Ice boxes, food and beverages are not allowed in the common areas of the Villas and the Hotel.

- The use of coolers and horns in common areas of the Villas and Hotel is not allowed.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about HS HOTSSON Hotel Acapulco

  • Room options at HS HOTSSON Hotel Acapulco include:

    • Double
    • Suite
  • Check-in at HS HOTSSON Hotel Acapulco is from 3:00 PM, and check-out is until 12:00 PM.

  • The nearest beach is 650 feet from HS HOTSSON Hotel Acapulco. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • HS HOTSSON Hotel Acapulco has 1 restaurant:

    • Restaurante #1
  • HS HOTSSON Hotel Acapulco is 2,150 feet from the center of Acapulco. All distances are measured in straight lines. Actual travel distances may vary.

  • HS HOTSSON Hotel Acapulco offers the following activities/services (charges may apply):

    • Fitness center
    • Beachfront
    • Swimming pool
    • Live sports events (broadcast)
    • Fitness
    • Happy hour
    • Entertainment staff
    • Beach
    • Live music/Performance
  • Yes, HS HOTSSON Hotel Acapulco is popular with guests booking family stays.

  • Guests staying at HS HOTSSON Hotel Acapulco can enjoy a highly-rated breakfast during their stay (guest review score: 7.0).

    Breakfast option(s) include:

    • American
    • Buffet
    • À la carte
  • The prices at HS HOTSSON Hotel Acapulco may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.