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Located in Tepoztlán, 19 miles from Robert Brady Museum, Hotel Boutique Casa Isabella has accommodations with free bikes, free private parking, an outdoor swimming pool and a garden. Among the various facilities of this property are a terrace, a bar and barbecue facilities. The property provides a 24-hour front desk, airport transportation, a shared lounge and free WiFi throughout the property. All rooms at the hotel feature a flat-screen TV with satellite channels, Blu-ray player, and a private bathroom with a shower, free toiletries and a hairdryer. The rooms are equipped with a coffee machine, while certain rooms also offer a balcony and others also feature mountain views. The rooms have a safety deposit box. Guests at Hotel Boutique Casa Isabella can enjoy a Full English/Irish breakfast. At the accommodation you'll find a restaurant serving International cuisine. Vegetarian, dairy-free and kosher options can also be requested. At Hotel Boutique Casa Isabella guests are welcome to use a hot tub. You can play table tennis at the hotel, and the area is popular for cycling. Benito Juarez International Airport is 56 miles from the property.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.4)

Great Food: Meals here are highly recommended!

Breakfast Info

Full English/Irish

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 queen bed
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Guest reviews

Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.3
Comfort
9.1
Value for money
8.2
Location
8.4
Free Wifi
6.0
Low score for Tepoztlán

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Guests who stayed here loved

  • Patricia
    United States United States
    Very secluded, exclusive, beautiful building and surroundings, quiet, outstanding service. In particular Yameli, she was amazing!
  • Liliana
    United States United States
    beautiful property, very private and properly main tened
  • Priscila
    Mexico Mexico
    El hotel es precioso , lleno de colecciones antiguas, el concepto de comunicación por radio y poder comer en diferentes mesas lindas que hay por todo el hotel, la tranquilidad, el personal , muy recomendado para desconectarse y descansar, el...
  • Paola
    Mexico Mexico
    El hotel es muy bonito, antiguo y tiene un sello muy único. El servicio es super amable y te hacen como sentirte en casa, el tema está en que como te llevan los consumos por todos lados del hotel ya que no tienen un espacio definido como un...
  • Monserrat
    Mexico Mexico
    La tranquilidad del lugar excelente para descansar
  • López
    Mexico Mexico
    La comida rica, la atención súper personalizada, la decoración, la cama cómoda, la tranquilidad, el poder comer en cualquiera de las terrazas, la arquitectura, las toallas y productos de limpieza. Y los masajes son supremos. Recomiendo el holístico.
  • Maria
    Mexico Mexico
    El desayuno incluido esta muy bueno. Los alimentos no estan icluidos pero son de buena calidad y presentación. El lugar es para descanso y relajamiento, no hay mas que hacer cerca de ahi.
  • Miguel
    Mexico Mexico
    La tranquilidad que se tiene en todo momento, no hay ruido ni nada que disturbe la paz
  • Jorge
    Mexico Mexico
    Muy buen servicio, muy amables y serviciales. Las terrazas son agradables y cómodas
  • Solis
    Mexico Mexico
    todo si es una estancia cara pero lo.vale. el.precio de.los.alimentos súper bien ... y la.verdad el sabor increíble los.masajes.tambien. todo muy bien no

Hotel area info

Restaurants
2 Restaurants On Site

  • CASA ISABELLA
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Dietary options
      Gluten-free
  • Restaurante #2
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Romantic
    • Dietary options
      Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Hotel Boutique Casa Isabella
Great facilities! Review score, 9.1

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Spa
  • Free Wifi
  • 2 restaurants
  • Non-smoking rooms
  • Airport shuttle
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Guest bathroom
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Alarm clock

Outdoors

  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
  • Patio
  • Terrace
  • Garden

Kitchen

  • Coffee machine

Activities

  • Bicycle rental
  • Live sports events (broadcast)
  • Live music/Performance
    Additional chargeOff-site
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Themed dinners
    Additional charge
  • Walking tours
    Additional charge
  • Temporary art galleries
  • Horseback riding
    Off-site
  • Cycling
    Off-site
  • Hiking
    Additional charge
  • Ping-pong
  • Game room

Living Area

  • Dining area
  • Sofa
  • Sitting area

Media & Technology

  • Blu-ray player
  • Laptop
  • iPad
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Video
  • DVD player
  • Radio
  • TV
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Board games/Puzzles
  • Books, DVDs or music for children
  • Board games/puzzles

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Adults only
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Mosquito net
  • Wake-up service
  • Laptop safe
  • Fan
  • Hair/Beauty salon
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • Pool with view
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Yoga classes
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge

Languages Spoken

  • English
  • French

House rules
Hotel Boutique Casa Isabella takes special requests – add in the next step!

Check-in
From 3:00 PM to 8:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 PM to 1:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Boutique Casa Isabella of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Boutique Casa Isabella