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Get the celebrity treatment with world-class service at Casa Chukum

Casa Chukum has an outdoor swimming pool, garden, a shared lounge and terrace in Bacalar. With free WiFi, this 5-star hotel offers a 24-hour front desk and a concierge service. Guests can enjoy pool views. At the hotel, all rooms include a desk. Complete with a private bathroom fitted with a shower and free toiletries, all guest rooms at Casa Chukum have a flat-screen TV and air conditioning, and certain rooms also offer a balcony. All units feature a safety deposit box. Chetumal International Airport is 35 km from the property.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.6)

Free parking available at the hotel


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Availability

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Room type
Number of guests
 
1 extra-large double bed
1 double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.8
Facilities
9.1
Cleanliness
9.4
Comfort
9.4
Value for money
9.0
Location
9.6
Free WiFi
8.9
High score for Bacalar

Select topics to read reviews:

Guests who stayed here loved

  • Ian
    United Kingdom United Kingdom
    Very beautiful hotel. Staff so friendly and helpful
  • Samantha
    Australia Australia
    Staff were all very sweet and chatty. As a solo traveller, it really makes the difference.
  • Edith
    Netherlands Netherlands
    Excellent hotel, extremely nice and helpull hosts. They make you feel at home. Good location, delicious breakfast and parking in front of the hotel
  • Victoria
    Singapore Singapore
    Good location that is about a 10 min walk to the main town square and one block from the harbour. Lots of good restaurants nearby. Friendly owner.
  • Alice
    Mexico Mexico
    Wonderful location and extremely helpful and friendly staff (even far before arrival). Breakfast was excellent and very reasonably priced. A short walk from the town square with lots going on in an evening. Cute animals on site 🐈‍⬛️
  • Monica
    Portugal Portugal
    The space is beautiful, comfortable and in the Caribbean spirit. The staff are very helpful and friendly. Breakfast, although charged extra, is well worth it. The room is spacious and the hotel is well located. Tip: it's worth going to eat at...
  • Shivani
    United Kingdom United Kingdom
    Everything! The hotel was absolutely lovely. The staff are so welcoming and warm and happy to help at any time. They had very cute pets!! The room was clean and had a good amount of space. Location couldn't have been better, with lots of places to...
  • Julia
    Switzerland Switzerland
    everything was just amazing. It was honestly one of the best hotels I ever stayed in. The art, the employees, the garden, the room, the animals, the breakfast... 10/10. I will for sure come back in case I come back to Bacalar. Thank you so much
  • Emma
    United Kingdom United Kingdom
    The hotel was really nice and quirky, lots of fun decor around. The location was very good, just a few minutes to the centre and the waterfront. The rooms were spacious, really comfy big bed and decent showers. There is free tea and coffee...
  • Jr
    United Kingdom United Kingdom
    Casa Chukum is a very special place. The staff are exceptional and treat you like friends. Debbie even gave us a lift to the bus on our last morning. It has a very pretty garden with a pool. Ground floor rooms open directly into the garden. We had...

Hotel surroundings

Facilities of Casa Chukum
Great facilities! Review score, 9.1

Most popular facilities

  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms

House rules
Casa Chukum takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Check-out
From 01:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardUnionPay credit cardCash

FAQs about Casa Chukum

  • Casa Chukum offers the following activities / services (charges may apply):

    • Solarium
    • Swimming Pool
  • Room options at Casa Chukum include:

    • Double
    • Suite
  • The prices at Casa Chukum may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Casa Chukum is from 15:00, and check-out is until 12:00.

  • Casa Chukum is 600 yards from the centre of Bacalar. All distances are measured in straight lines. Actual travel distances may vary.