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Hotel Balcón del Cielo is the hotel with one of the best views of Guanajuato, in an unbeatable location to enjoy the city. Travel as many times as you want and without waiting in lines for the Funicular to transport you in 5 minutes to the historic center or back to your room. Included in your stay. Each room at Hotel Balcón del Cielo has windows, a balcony or terrace with panoramic views of the city. All rooms are decorated in soft colors and equipped with cable TV. The hotel is located next to the Pípila monument, on a hill in the upper part of the city. The rack railway connects with the historic center of the city in less than 5 minutes. Have breakfast in your room or in our comfortable restaurant.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Guanajuato, this hotel has an excellent location score of 9.2

Breakfast Info

American


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Availability

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Room Type
Number of guests
 
2 queen beds
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Guest reviews

Categories:

Staff
9.3
Facilities
8.5
Cleanliness
8.8
Comfort
8.9
Value for money
8.6
Location
9.2
Free Wifi
8.3
Select topics to read reviews:

Guests who stayed here loved

  • Nestor
    United States of America United States of America
    The funicular is included in the price. Conveniently located steps from the hotel lobby. With an unforgettable view of the city dropping you off next to Teatro Juárez. Staff was attentive and informative.
  • Renee
    United States of America United States of America
    Staff is friendly and helpful Location is perfect
  • Gip
    United States of America United States of America
    The views were wonderful, and Luis Fernando at the front desk was exceptional. He always checked on us. He was great at check-in and fulfilled all of our needs.
  • Carmen
    Netherlands Netherlands
    Location was perfect. The view from the hotel of the city is amazing. The room was comfortable and had a nice balcony. The breakfast was good. The staff was friendly and attentive.
  • Luis
    United States of America United States of America
    I booked this trip for my parents. They’re both retired and have stayed in Guanajuato before at different hotels; but this hotel just blew their minds with the spectacular location and views.
  • Bárbara
    Brazil Brazil
    The room was great! Amazing view! A good advantage is that you get a card to ride the funicular for free as many times as you want. Also, you get to skip the line (big deal)! This is important because if you do everything at the center of...
  • Pavel
    United States of America United States of America
    Great views, welcoming and helpful staff, modern amenities. Huge bonus is having a priority over general line to take funicular to/from the town.
  • Charles
    Germany Germany
    Great view from balcony. Mexican breakfast was okay, too. Clean room.
  • Glenda
    United States of America United States of America
    The view is amazing from our balcony. They have a rail car to take you down and it’s so convenient!
  • Mike
    Mexico Mexico
    The view. The beds were comfortable. Clean. Quiet.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hello, can we check in at midnight and do you have hair dryer in the rooms?

    Hello, yes we have a 24 hour reception service, yes there is a hair dryer in the rooms.
    Answered on 6 December 2023
  • Are there rooms with a hot tub?

    si hay para esa habitacion llamar al hotel directo
    Answered on 24 April 2023
  • Hola! Cuentan con estacionamiento?

    Hay estacionamiento publico en las inmediaciones en tarifa convenio de $120.00 las 24 hrs y diferencia en $10.00 por hora. El estacionamiento se llama..
    Answered on 10 May 2022
  • Tenho una pregunta que tan lejos queda el cerro del juvilete

    45 minutos mas o menos ya que se encuentra en el municipio de siilao
    Answered on 5 August 2021
  • Do you offer airport transportation?

    Yes, but just hotel - airport (:
    Answered on 27 December 2022
  • Does the double room with private terrace have a hot tub? It shows one in the pictures but I've read the hot tub room is only available by phone

    That's right, that room has a bathtub. It is a remodeled room and with the bathtub, you can reserve it here.
    Answered on 1 October 2024
  • Still looking?

Hotel area info

Restaurants
1 Restaurant On Site

  • BALCON DEL CIELO RESTAURANT
    • Open for
      Breakfast
    • Ambience
      Family-friendly

Amenities of Hotel Balcón del Cielo
Great facilities! Review score, 8.5

Most popular amenities
  • Parking
  • Free Wifi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
View
  • City view
Room Amenities
  • Socket near the bed
Living Area
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • TV
Food & Drink
Internet
Wifi is available in public areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs MXN 200 per day.
  • Street parking
Services
  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Tile/Marble floor
  • Heating
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by stairs only
Languages Spoken
  • English
  • Spanish

House rules
Hotel Balcón del Cielo takes special requests – add in the next step!

Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

5 - 11 years
Extra bed upon request
MXN 300 per child, per night
12+ years
Extra bed upon request
MXN 500 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Must-know information for guests at this property

Please note the hotel's parking facilities are open between 9 am and 9 pm only.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Balcón del Cielo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Hotel Balcón del Cielo

  • Hotel Balcón del Cielo offers the following activities/services (charges may apply):

    • Hotel Balcón del Cielo is 800 feet from the center of Guanajuato. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, Hotel Balcón del Cielo is popular with guests booking family stays.

    • The prices at Hotel Balcón del Cielo may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at Hotel Balcón del Cielo is from 3:00 PM, and check-out is until 11:00 AM.

    • Hotel Balcón del Cielo has 1 restaurant:

      • BALCON DEL CIELO RESTAURANT
    • Room options at Hotel Balcón del Cielo include:

      • Double
      • Twin
    • Guests staying at Hotel Balcón del Cielo can enjoy a highly-rated breakfast during their stay (guest review score: 6.7).

      Breakfast option(s) include:

      • American