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Krystal Beach Acapulco is close to historic Old Acapulco and features 2 bars, 2 restaurants, a snack bar and spacious ballrooms and meeting facilities. Located in the famous Golden Zone with excellent bay views, this impressive and beautiful resort offers an array of activities and amenities. The comfortable and spacious rooms have a private bathroom, telephone line, cable TV, safe and air conditioning. They also have private balconies overlooking the surrounding Sierra Madre Mountains and the Pacific Ocean. Krystal Beach Acapulco Hotel features a fine selection of restaurants designed to offer an excellent variety of cuisine like Aquamarina Restaurant and La Palapa and the Bahía serving seafood and à la carte dishes; this resort has various bars in the pool area, the lobby and one offering snacks. With a vast all-inclusive plan, extensive meeting space and limitless activities, Krystal Beach Acapulco is one of the best options for business and all-inclusive leisure travel in Acapulco.There is free WiFi throughout the entire property.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.4)

Breakfast Info

Buffet


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Availability

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Room Type
Number of guests
 
1 king bed
or
2 full beds
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Guest reviews

Categories:

Staff
7.3
Facilities
6.9
Cleanliness
7.5
Comfort
7.4
Value for money
6.6
Location
8.4
Free Wifi
4.5
Low score for Acapulco
Select topics to read reviews:

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Can we smoke on room balcony and beach

    yes but haiden
    Answered on 8 August 2020
  • When is the best time to visit your property for the perfect beach holiday?

    sep oct nov
    Answered on 8 August 2020
  • are all meals included breakfast lunch and dinner...????

    SI ESE PAQUETE SE LLAMA TODO INCLUIDO
    Answered on 18 September 2021
  • Do any of the rooms come with a microwave or small refrigerator

    no, sr sorry
    Answered on 8 August 2020
  • Hola , aceptan perritos miniatura ?

    NO SE ACEPTA NINGUN TIPO DE MASCOTAS
    Answered on 25 August 2021
  • el costo ofrecido es por persona o por habitacion y oceano es vista a la playa ?

    TENEMOS PRECIO POR HABITACION DEPENDIENDO CUANTAS PERSONAS SON Y LAS FECHAS??
    Answered on 17 September 2021
  • Still looking?

Hotel area info

Restaurants
2 Restaurants On Site

  • Restaurant Aquamarina
    • Open for
      Breakfast • Lunch • Dinner
  • Restaurant La Palapa
    • Open for
      Lunch

Amenities of Krystal Beach Acapulco

Most popular amenities
  • Outdoor swimming pool
  • Beachfront
  • Parking
  • Family rooms
  • Free Wifi
  • 2 restaurants
  • Non-smoking rooms
  • Room service
  • Bar
  • Breakfast
Bathroom
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
View
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Balcony
Activities
  • Live sports events (broadcast)
  • Happy hour
  • Themed dinners
  • Movie nights
  • Beach
  • Water park
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Karaoke
  • Playground
  • Golf course (within 2 miles)
Media & Technology
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruit
  • Wine/Champagne
  • Kids' meals
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is needed) and costs MXN 200 per day.
  • Valet parking
  • Parking garage
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Grocery deliveries
  • Convenience store on site
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Outdoor swimming pool
Free!
    Spa
    • Kids' pool
    • Spa/Wellness packages
    • Spa lounge/Relaxation area
    • Spa facilities
    • Light therapy
    • Body wrap
    • Body scrub
    • Body treatments
    • Hairstyling
    • Hair coloring
    • Haircut
    • Pedicure
    • Manicure
    • Hair treatments
    • Makeup services
    • Waxing services
    • Facial treatments
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Waterslide
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa
      Additional charge
    Languages Spoken
    • English
    • Spanish

    House rules
    Krystal Beach Acapulco takes special requests – add in the next step!

    Check-in
    From 3:00 PM to 6:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    Check-out
    Until 12:00 PM
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Groups
    When booking more than 5 rooms, different policies and additional fees may apply.
    Accepted payment methods
    American ExpressVisaMastercardCash

    The fine print
    Must-know information for guests at this property

    The property has the Stay Safe & Clean Sanitary Certification

    Please note the Aquamarina restaurant, bars and the pool area is where all inclusive meals are served.

    All Inclusive Meals schedule:

    Breakfast 07:00 A 12:00 HRS

    Lunch 13:00 A 17:00 HRS

    Dinner: 19:00 A 22:00 HRS

    Restaurants and bars do not receive cash payment. Payment must be on credit or debit card. Cash or consume credit payment will be received at the front desk only. For more information please contact the property directly.

    When booking more than 10 rooms, special conditions and supplements may apply. For more information, please contact the property.

    Please note: Christmas dinner for December 24, 2024 is included for two adults.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Krystal Beach Acapulco

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Krystal Beach Acapulco on this page.

    • Krystal Beach Acapulco has 2 restaurants:

      • Restaurant La Palapa
      • Restaurant Aquamarina
    • Krystal Beach Acapulco offers the following activities/services (charges may apply):

      • Spa
      • Hot tub/Jacuzzi
      • Massage
      • Playground
      • Karaoke
      • Golf course (within 2 miles)
      • Water park
      • Beachfront
      • Kids' club
      • Evening entertainment
      • Swimming pool
      • Themed dinners
      • Beauty services
      • Movie nights
      • Facial treatments
      • Live sports events (broadcast)
      • Waxing services
      • Happy hour
      • Makeup services
      • Beach
      • Hair treatments
      • Manicure
      • Pedicure
      • Haircut
      • Hair coloring
      • Hairstyling
      • Body treatments
      • Body scrub
      • Body wrap
      • Light therapy
      • Spa facilities
      • Spa lounge/Relaxation area
      • Spa/Wellness packages
      • Entertainment staff
    • Room options at Krystal Beach Acapulco include:

      • Double
    • The prices at Krystal Beach Acapulco may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at Krystal Beach Acapulco is from 3:00 PM, and check-out is until 12:00 PM.

    • Krystal Beach Acapulco is 0.7 miles from the center of Acapulco. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at Krystal Beach Acapulco can enjoy a highly-rated breakfast during their stay (guest review score: 5.6).

      Breakfast option(s) include:

      • Buffet
    • Yes, Krystal Beach Acapulco is popular with guests booking family stays.