You might be eligible for a Genius discount at Krystal Beach Acapulco. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Krystal Beach Acapulco is close to historic Old Acapulco and features 2 bars, 2 restaurants, a snack bar and spacious ballrooms and meeting facilities. Located in the famous Golden Zone with excellent bay views, this impressive and beautiful resort offers an array of activities and amenities. The comfortable and spacious rooms have a private bathroom, telephone line, cable TV, safe and air conditioning. They also have private balconies overlooking the surrounding Sierra Madre Mountains and the Pacific Ocean. Krystal Beach Acapulco Hotel features a fine selection of restaurants designed to offer an excellent variety of cuisine like Aquamarina Restaurant and La Palapa and the Bahía serving seafood and à la carte dishes; this resort has various bars in the pool area, the lobby and one offering snacks. With a vast all-inclusive plan, extensive meeting space and limitless activities, Krystal Beach Acapulco is one of the best options for business and all-inclusive leisure travel in Acapulco.There is free WiFi throughout the entire property.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 double beds
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
7.3
Facilities
6.9
Cleanliness
7.4
Comfort
7.4
Value for money
6.6
Location
8.4
Free WiFi
4.5
Low score for Acapulco
Select topics to read reviews:

Hotel surroundings

Restaurants
2 restaurants on site

  • Restaurant Aquamarina
    • Open for
      Breakfast • Lunch • Dinner
  • Restaurant La Palapa
    • Open for
      Lunch

Facilities of Krystal Beach Acapulco

Most popular facilities
  • Outdoor swimming pool
  • Beachfront
  • Parking
  • Family rooms
  • Free WiFi
  • 2 restaurants
  • Non-smoking rooms
  • Room service
  • Bar
  • Breakfast
Bathroom
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
View
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Balcony
Activities
  • Live sport events (broadcast)
  • Happy hour
  • Themed dinner nights
  • Movie nights
  • Beach
  • Water park
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Karaoke
  • Children's playground
  • Golf course (within 3 km)
Media & Technology
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruits
  • Wine/champagne
  • Kid meals
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is needed) and costs MXN 200 per day.
  • Valet parking
  • Parking garage
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Grocery deliveries
  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Outdoor swimming pool
Free!
    Wellness
    • Kids' pool
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Spa facilities
    • Light therapy
    • Body wrap
    • Body scrub
    • Body treatments
    • Hair styling
    • Hair colouring
    • Hair cut
    • Pedicure
    • Manicure
    • Hair treatments
    • Make up services
    • Waxing services
    • Facial treatments
    • Beauty Services
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Water slide
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    Languages spoken
    • English
    • Spanish

    House rules
    Krystal Beach Acapulco takes special requests - add in the next step!

    Check-in
    From 15:00 to 18:00
    Guests are required to show a photo identification and credit card upon check-in
    Check-out
    Until 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Groups
    When booking more than 5 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardCash

    The fine print
    Need-to-know information for guests at this property

    The property has the Stay Safe & Clean Sanitary Certification

    Please note the Aquamarina restaurant, bars and the pool area is where all inclusive meals are served.

    All Inclusive Meals schedule:

    Breakfast 07:00 A 12:00 HRS

    Lunch 13:00 A 17:00 HRS

    Dinner: 19:00 A 22:00 HRS

    Restaurants and bars do not receive cash payment. Payment must be on credit or debit card. Cash or consume credit payment will be received at the front desk only. For more information please contact the property directly.

    When booking more than 10 rooms, special conditions and supplements may apply. For more information, please contact the property.

    Please note: Christmas dinner for December 24, 2024 is included for two adults.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Krystal Beach Acapulco

    • Guests staying at Krystal Beach Acapulco can enjoy a highly-rated breakfast during their stay (guest review score: 5.6).

      Breakfast option(s) include:

      • Buffet
    • Yes, Krystal Beach Acapulco is popular with guests booking family stays.

    • Check-in at Krystal Beach Acapulco is from 15:00, and check-out is until 12:00.

    • Krystal Beach Acapulco offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Hot tub/Jacuzzi
      • Massage
      • Children's playground
      • Karaoke
      • Golf course (within 3 km)
      • Water park
      • Beachfront
      • Kids' club
      • Evening entertainment
      • Swimming Pool
      • Themed dinner nights
      • Beauty Services
      • Movie nights
      • Facial treatments
      • Live sport events (broadcast)
      • Waxing services
      • Happy hour
      • Make up services
      • Beach
      • Hair treatments
      • Manicure
      • Pedicure
      • Hair cut
      • Hair colouring
      • Hair styling
      • Body treatments
      • Body scrub
      • Body wrap
      • Light therapy
      • Spa facilities
      • Spa lounge/relaxation area
      • Spa/wellness packages
      • Entertainment staff
    • Krystal Beach Acapulco is 0.7 miles from the centre of Acapulco. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Krystal Beach Acapulco include:

      • Double
    • Krystal Beach Acapulco has 2 restaurants:

      • Restaurant Aquamarina
      • Restaurant La Palapa
    • The prices at Krystal Beach Acapulco may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Krystal Beach Acapulco on this page.