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Get the celebrity treatment with world-class service at Kimpton Aluna Resort Tulum, an IHG Hotel

Located 3.1 km from Tulum Archeological Site, Kimpton - Aluna Tulum provides rooms with air conditioning in Tulum. The property has an outdoor swimming pool, beach clubs access in sister properties, bikes for rent, The property offers pool views, a terrace, gardens , Spa, and a 24-hour front desk. All rooms in the hotel are equipped with a flat-screen TV. Each room has a private bathroom. The units feature a wardrobe. There is an on-site bar and guests can also make use of the business area. Tulum Bus station is 1.7 km from Kimpton - Aluna Tulum, while Parque Nacional Tulum is 2 km from the property. Cozumel International Airport is 65 km away.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kimpton Hotels
Hotel chain/brand
Kimpton Hotels

Property highlights

Top location: Highly rated by recent guests (8.0)

Breakfast info

Continental, American, Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
and
1 sofa bed
2 large double beds
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
1 large double bed
2 large double beds
2 large double beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.7
Facilities
8.7
Cleanliness
8.9
Comfort
9.1
Value for money
7.8
Location
8.0
Free WiFi
10
High score for Tulum

Select topics to read reviews:

Guests who stayed here loved

  • Rick
    United States United States
    Tropical pool area, wonderful restaurants on premise with happy hour, clean rooms, convenient to taxis and shopping, and an excellent staff!
  • Charlotte
    United Kingdom United Kingdom
    The room was beautiful with good lighting and great amenities. Hotel had great facilities. The staff couldn't do enough to help.
  • Carmen
    United States United States
    The room was exceptional with a terrace that reached to the outdoor pool. I especially enjoyed the staff. Upon arrival you are greeted with top notch customer service. Paola, Kenny and Edward were amazing. The facilities also had an adults only...
  • Carmen
    United States United States
    The room was exceptional with a terrace that reached to the outdoor pool. I especially enjoyed the staff. Upon arrival you are greeted with top notch customer service. Paola, Kenny and Edward were amazing. The facilities also had an adults only...
  • Jessica
    Canada Canada
    Room was clean and comfortable; staff were always friendly and helpful. Breakfast had a good variety, including hot food. Overall ambiance was warm and inviting.
  • Kirsty
    United Kingdom United Kingdom
    Excellent facilities, wonderful bedroom and very comfortable beds. Exceptional staff.
  • Hugh
    United Kingdom United Kingdom
    The hotel itself is very nice, just like the photos and the staff were lovely. The food was also very good. The rain was extremely heavy one of the days so the top resteraunt was closed but they opened the downstairs late instead (the food was...
  • Folasade
    United Kingdom United Kingdom
    The hotel has a lovely aesthetic, a decent breakfast and quite good amenities. You can rent bikes for free to get around. The rooms are really spacious, each with its own lovely seating area. The staff is friendly. There are two pools - one next...
  • Fk0718
    United States United States
    everything , the location, the staff, the rooms and breakfast was all great. would do it again !!
  • Izu
    United Kingdom United Kingdom
    Good location and kind staff. Excellent swimming pools, price per night rate and not too busy

Hotel surroundings

Restaurants
2 restaurants on site

  • Parallel 20°
    • Cuisine
      Caribbean • Mexican • Seafood • Local • International
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Bhanu
    • Cuisine
      Mediterranean • Mexican • Seafood • Steakhouse • Local • International
    • Open for
      Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Kimpton Aluna Resort Tulum, an IHG Hotel
Great facilities! Review score, 8.7

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Family rooms
  • 2 restaurants
  • Spa and wellness centre
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • Pool view
  • Garden view
  • View

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Patio
  • Balcony
  • Terrace
  • Garden

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed. No extra charges.

Activities

  • Bicycle rental
  • Cooking class
  • Happy hour
  • Bike tours
    Additional charge
  • Temporary art galleries
  • Snorkelling
    Additional chargeOff-site
  • Cycling

Living Area

  • Seating Area

Media & Technology

  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Street parking
  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Private entrance
  • Laptop safe
  • Packed lunches
  • Lift
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

2 swimming pools

Pool 1 - outdoorFree!

  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs

Pool 2 - outdoorFree!

  • Open all year
  • Adult only
  • Pool is on rooftop
  • Pool with view
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre

Languages spoken

  • English
  • Spanish

House rules
Kimpton Aluna Resort Tulum, an IHG Hotel takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Free!Pets are allowed. No extra charges.
Accepted payment methods
American ExpressVisaMastercardJCBDiscoverCarte BlancheCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Kimpton Aluna Resort Tulum, an IHG Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Kimpton Aluna Resort Tulum, an IHG Hotel

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Kimpton Aluna Resort Tulum, an IHG Hotel include:

    • Double
    • Suite
  • Check-in at Kimpton Aluna Resort Tulum, an IHG Hotel is from 15:00, and check-out is until 12:00.

  • The prices at Kimpton Aluna Resort Tulum, an IHG Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Kimpton Aluna Resort Tulum, an IHG Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Cycling
    • Snorkelling
    • Body scrub
    • Bike tours
    • Head massage
    • Temporary art galleries
    • Back massage
    • Facial treatments
    • Yoga classes
    • Cooking class
    • Spa lounge/relaxation area
    • Bicycle rental
    • Full body massage
    • Happy hour
    • Foot massage
    • Body treatments
    • Hand massage
    • Swimming Pool
    • Spa facilities
    • Beauty Services
    • Fitness
    • Neck massage
    • Spa/wellness packages
    • Couples massage
  • Kimpton Aluna Resort Tulum, an IHG Hotel is 1 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Kimpton Aluna Resort Tulum, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet
    • À la carte
  • Kimpton Aluna Resort Tulum, an IHG Hotel has 2 restaurants:

    • Parallel 20°
    • Bhanu