Guests are kindly requested to provide guests' full names in English which state on valid travel documents at the time of booking. Other languages are unacceptable.

Reservation must be guaranteed through a valid credit card (Netcard not accepted) upon its confirmation.

The cardholder must be a hotel check-in guest. Upon arrival at the hotel, the cardholder shall present the same card used for verification. If such card cannot be presented, payment must be settled through another credit card or in cash.

Using a third party’s credit card for guarantee or prepayments is not accepted.

When booking 5 rooms or more, different policies and additional supplements may apply.

Abiding to Macao Special Administrative Region immigrations law no 16/2021 guests are required to provide the valid arrival card issued while clearing immigration, if the card could not be provided, guests are not allowed to stay.

숙소 도착 시 손해 보증금(HK$ 1,000)을 지불하셔야 합니다. 신용카드를 통해 지불하실 수 있습니다. 체크아웃 후 14일 이내에 환불 받으실 수 있습니다. 숙소 측에서 객실 점검 후 이상이 없을 시 손해 보증금 전액을 신용카드를 통해 돌려드립니다.