A deposit of 1000 MAD per room per night is required during Check-In to guarantee any additional costs (Minibar, laundry etc...).

Payments by bank checks are not accepted.

Booking preferences (floor, connecting rooms etc…) are not guaranteed and are subject to availability during check-in.

Guests are asked to submit their personal ID or passport upon arrival.

Guests of Muslim faith and travelling as a couple will be asked to submit their marriage certificate upon arrival.

For minors traveling unaccompanied by their parents, a parental authorization duly completed and signed is required to proceed to check-in.

Possibility of rehousing if the situation requires.

For your own safety & comfort, it is prohibited to use the following items in the Hotel lobby and restaurants: Balls, Bikes, Scooters, Roller skates, Skateboards and Hoverboards.

Guests are not allowed to bring the following items to the hotel: Hookah, Food, Electric stove and Speakers.

Some restaurants might be temporarily closed. Please contact the call center (+212 5 23 38 80 00) if you wish to know the detailed schedule of restaurant openings.

It is strictly forbidden to reserve deckchairs.

The hotel offers a babysitting service. Hence, it is strictly forbidden to use the external babysitting service if the personal babysitter is not a hotel resident.

Pets are not allowed in the resort January 1st 2023 onwards.

As of January 1st,2023, Mazagan Beach & Golf Resort will no longer have a baby club service for children aged 3 months to 3 years old.

Guests will be able to bring their own babysitter if they wish, subject to booking a room. External babysitters will not be accepted or allowed to access the Resort if they are not residents.

The babysitting service is still available at the kids club for a fee and is provided by our skilled staff

Access to the kids club access has been revised to 3 years old instead of 4 years old.

Access to the kids’ clubs is strictly subject to prior reservation upon availability.

Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi.

Polog za slučaj štete u iznosu od 100 € potrebno je uplatiti prilikom dolaska. Ova će se naknada naplatiti u gotovini. Polog će vam biti vraćen prilikom odjave. Puni iznos vašeg pologa bit će u gotovini vraćen nakon pregleda smještajnog objekta.

Broj licence: 44000HT0951