Please present the same credit card used to guarantee your booking when checking in / making payment at the resort.

If you are making payment using another card holder's credit card, kindly provide the following to the resort prior to your arrival:

1) Authorization letter with card holder's signature

2) Copy of the card holder's card (front and back of card with card holder's signature)

3) Copy of the card holder’s passport or driver’s license

Please note that the resort may contact the cardholder for verification purposes.

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Guaranteed early check-in can only be provided f rooms reserved 1 night prior to arrival. Late check-out is subject to availability and can only be guaranteed if an additional night is booked at the time of reservation. Check-out at 18:00 hrs will be charged 50% of rate. Check-outs later than 18:00 hrs will be charged the full rate.

Notice - Temporary closure of the outdoor Swimming Pool (1 November - 15 November 2024)

We would like to inform you in advance that essential maintenance work on our swimming pool will commence on November 1, 2024, and continue through November 15, 2024. During this period, the pool will be temporarily unavailable. This decision has been made with the utmost concern for the safety and well-being of our valued guests. We understand that this may cause some inconvenience, but please rest assured that all other resort amenities and services will remain fully operational throughout the maintenance period.

No momento do check-in, os hóspedes deverão apresentar um documento de identificação com fotografia e um cartão de crédito. Por favor, observe que todos os Pedidos Especiais estão sujeitos à disponibilidade e que poderão acarretar custos adicionais.