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Get the celebrity treatment with world-class service at Relaxful Hotel泊岸酒店

Relaxful Hotel泊岸酒店 has an outdoor swimming pool, fitness centre, a garden and shared lounge in Luang Prabang. Boasting room service, this property also welcomes guests with a restaurant, a water park and a terrace. The accommodation offers a 24-hour front desk, airport transfers, a concierge service and free WiFi throughout the property. At the hotel, all rooms are fitted with a balcony. Complete with a private bathroom fitted with a shower and free toiletries, all guest rooms at Relaxful Hotel泊岸酒店 have a TV and air conditioning, and some rooms also offer a patio. The rooms will provide guests with a desk and a kettle. Breakfast is available, and includes buffet, à la carte and continental options. Mount Phousy is 2.2 km from the accommodation, while Night Market is 2.2 km from the property. Luang Prabang International Airport is 6 km away.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Continental, Vegetarian, Asian, American, Buffet

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.7
Facilities
9.3
Cleanliness
9.6
Comfort
9.6
Value for money
9.0
Location
8.4
Free WiFi
8.9
High score for Luang Prabang

Select topics to read reviews:

Guests who stayed here loved

  • Claudia
    Germany Germany
    Great hotel with perfect sunset location on the Mekong. We had a third floor room which was good, but overall the hotel and its guests were very quiet.
  • Jarosław
    Poland Poland
    Free pick up to and from airport and free shuttle to the night market was amazing. The hotel is very new and of high standard.
  • Dawson
    United Kingdom United Kingdom
    Amazing views of the river, staff were fantastic throughout my entire stay. Hotel is a 30 minute walk from the main town (which I did walk a few times) but the free electric shuttle is extremely well run and you can call it via WhatsApp at any...
  • Durban
    United Kingdom United Kingdom
    Big comfortable rooms, warm and welcoming staff, anytime shuttle and transfer service and beautiful views of the Mekong river.
  • Mark
    Netherlands Netherlands
    The hotel and rooms were excellent. Very clean and spacious. Wonderful views of the river. Staff was very responsive. The free shuttle service to/from town was wonderful, quick, and easy.
  • Martin
    Australia Australia
    Nice location on Mikon River just out of the main night Market area but offer free drop off and pick up by electric vehicle. Great service staff were excellent.
  • Chang
    Germany Germany
    Our room was amazing, with a great view. There was a pick up service from the hotel to downtown and back. The staff was very very friendly and helpful.
  • Arvind
    India India
    Excellent views of mekong, complimentary pick up and drop from / to any part of city, complimentary mini bar, good breakfast spread
  • Baráth
    Germany Germany
    Lots of promotion,free transport from 2 nights reservation, amazing location, fantastic breakfast, kind hotel stuff
  • Michael
    Netherlands Netherlands
    The staff were extremely helpful and the free shuttle to the centre any time you need it u til 21:30 was fantastic. Sunset view from hotel was great! Rooms very clean and well maintained.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1
    • Cuisine
      American • Chinese • Thai
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

Facilities of Relaxful Hotel泊岸酒店
Great facilities! Review score, 9.3

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Free parking
  • Fitness centre
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • Inner courtyard view

Outdoors

  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Dining table
  • Cleaning products
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Activities

  • Tour or class about local culture
  • Happy hour
    Additional charge
  • Water park
    Off-site

Living Area

  • Dining area
  • Desk

Media & Technology

  • Telephone
  • TV

Food & Drink

  • Fruits
  • Wine/champagne
    Additional charge
  • Kid meals
  • Bar
    Additional charge
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free public parking is possible on site (reservation is needed).

    Reception services

    • Concierge service
    • Luggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk

    Cleaning services

    • Daily housekeeping
    • Trouser press
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry

    Business facilities

    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safety deposit box

    General

    • Shuttle service
      Additional charge
    • Minimarket on site
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Soundproofing
    • Car hire
    • Packed lunches
    • Soundproof rooms
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Wake up service/Alarm clock
    • Room service

    2 swimming pools

    Pool 1 - outdoorFree!

    • Open all year
    • All ages welcome
    • Heated pool
    • Salt-water pool
    • Swimming pool toys
    • Pool/beach towels
    • Sun umbrellas

    Pool 2 - outdoorFree!

    • Open all year
    • All ages welcome
    • Salt-water pool
    • Pool/beach towels
    • Pool bar
    • Fence around pool

    Wellness

    • Fitness
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Spa facilities
    • Sun umbrellas
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Fitness centre

    Languages spoken

    • English
    • Thai
    • Chinese

    House rules
    Relaxful Hotel泊岸酒店 takes special requests - add in the next step!

    Check-in
    From 14:00 to 22:00
    Guests are required to show a photo identification and credit card upon check-in
    Check-out
    From 08:00 to 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    VisaMastercardJCBUnionPay debit cardUnionPay credit cardCash
    Parties
    Parties/events are not allowed

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

    This property will not accommodate hen, stag or similar parties.

    FAQs about Relaxful Hotel泊岸酒店

    • Relaxful Hotel泊岸酒店 has 1 restaurant:

      • Restaurant #1
    • Guests staying at Relaxful Hotel泊岸酒店 can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

      Breakfast option(s) include:

      • Continental
      • Vegetarian
      • Asian
      • American
      • Buffet
      • À la carte
    • Room options at Relaxful Hotel泊岸酒店 include:

      • Double
      • Suite
      • Twin
    • Relaxful Hotel泊岸酒店 is 1 miles from the centre of Luang Prabang. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Relaxful Hotel泊岸酒店 is from 14:00, and check-out is until 12:00.

    • Relaxful Hotel泊岸酒店 offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Massage
      • Water park
      • Back massage
      • Spa lounge/relaxation area
      • Head massage
      • Swimming Pool
      • Foot massage
      • Spa facilities
      • Full body massage
      • Happy hour
      • Neck massage
      • Spa/wellness packages
      • Hand massage
      • Tour or class about local culture
      • Couples massage
      • Fitness
    • The prices at Relaxful Hotel泊岸酒店 may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.