Sultan Plaza hotel is located in Qyzylorda and features a bar. With free WiFi, this 5-star hotel offers room service and a 24-hour front desk. Guests can use the spa and wellness center with an indoor pool, fitness center, and hot tub, as well as a restaurant. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. The rooms have a closet. Guests at Sultan Plaza hotel can enjoy a buffet breakfast. Kzyl-Orda Airport is 13 miles from the property.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.0)

Breakfast Info

Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
2 twin beds
1 king bed
Bedroom 1
1 king bed
Bedroom 2
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
8.4
Facilities
8.0
Cleanliness
8.4
Comfort
8.5
Value for money
7.7
Location
9.0
Free Wifi
7.0
Low score for Qyzylorda

Select topics to read reviews:

Guests who stayed here loved

  • Dev
    Mauritius Mauritius
    Handsdown the best hotel in the small but beautiful and quiet soviet era looking town of Kyzylorda, I had a 2 day work trip to the closed city of Baikonur and chose this hotel. Absolutely worth it's price, located on the main Rd with extra large...
  • Vitaliy
    Kazakhstan Kazakhstan
    Очень удобное расположение. Классный завтрак, богатый выбор! отличные спа и бассейн!
  • N
    Nazari
    Kazakhstan Kazakhstan
    Добрый, вежливый персонал, читсый и уютный номер. Неплохой завтрак. Близко к аэроплрту. Рекомендую!
  • Roman
    Russia Russia
    Супер отель! Очень удобный матрас. Нам с парнем очень понравилось!
  • Dauren
    Kazakhstan Kazakhstan
    Были проблемы с соседями (молодые футболисты), громко ставили музыку, но благо персонал отреагировал оперативно и заселили меня в другой номер и в виде комплиментов принесли фрукты. Благодарю за клиентоориентированность❤️
  • Andrey
    Russia Russia
    Персонал очень отзывчивый, завтрак отличный, расположение удобное
  • Vitalii
    Kazakhstan Kazakhstan
    Отель соответствует всем требованиям, чисто, уютно, девочки на стойке регистрации умнички, подсказали где находится ближайший ресторан, документы оформили максимально быстро. Завтрака отличный, на любой вкус.
  • Айнур
    Kazakhstan Kazakhstan
    Спасибо большое за прекрасный обслуживание, за вашу встречу и понимание
  • Igor
    Kazakhstan Kazakhstan
    Полулюксы вполне хор, отзывчивый персонал, вкусный завтрак.
  • Raushan
    Kazakhstan Kazakhstan
    расположение, номер просторный, завтрак хороший, в ресторане очень вкусно и быстро обслужили и приятный сервис.

Hotel area info

Restaurants
2 Restaurants On Site

  • Рестобар
    • Open for
      Breakfast • Lunch • Dinner • High tea
  • Ресторан #2

    No additional info available

Amenities of Sultan Plaza hotel
Great facilities! Review score, 8

Most popular amenities

  • 2 swimming pools
  • Non-smoking rooms
  • Spa
  • Fitness center
  • Room service
  • 2 restaurants
  • Free Wifi
  • Free parking
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Shared toilet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Wardrobe or closet
  • Walk-in closet

View

  • City view
  • View

Kitchen

  • Dining table
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Kids' meals
    Additional charge
  • Bar
  • Minibar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safe

General

  • Air conditioning
  • Smoke-free property
  • Executive lounge access
  • Wake-up service
  • Heating
  • Soundproof
  • Private entrance
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Fan
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

2 swimming pools

Pool 1 – indoorFree!

  • Seasonal
  • All ages welcome
  • Plunge pool
  • Pool/Beach towels

Pool 2 – indoorFree!

  • Open all year
  • Pool/Beach towels
  • Pool bar

Spa

  • Locker rooms
  • Hot tub/Jacuzzi
  • Spa
  • Fitness center

Languages Spoken

  • English
  • Russian

House rules
Sultan Plaza hotel takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
4+ years
Extra bed upon request
KZT 15,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sultan Plaza hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Sultan Plaza hotel

  • Check-in at Sultan Plaza hotel is from 2:00 PM, and check-out is until 12:00 PM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Sultan Plaza hotel on this page.

  • Yes, Sultan Plaza hotel is popular with guests booking family stays.

  • Room options at Sultan Plaza hotel include:

    • Suite
    • Twin
    • Apartment
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Sultan Plaza hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).

    Breakfast option(s) include:

    • Buffet
  • Sultan Plaza hotel offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Locker rooms
    • Swimming pool
  • Sultan Plaza hotel has 2 restaurants:

    • Ресторан #2
    • Рестобар
  • The prices at Sultan Plaza hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sultan Plaza hotel is 0.7 miles from the center of Qyzylorda. All distances are measured in straight lines. Actual travel distances may vary.