Sultan Plaza hotel in Qyzylorda features 5-star accommodations with a bar. Offering a restaurant, the property also has a fitness center, as well as an indoor pool and a hot tub. There's a terrace and guests can use free WiFi and free private parking. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. The rooms have a closet. A buffet breakfast is available each morning at Sultan Plaza hotel. Staff speak English and Russian at the reception. Kzyl-Orda Airport is 13 miles from the property.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.0)

Breakfast Info

Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Guest reviews

Categories:

Staff
8.4
Facilities
7.9
Cleanliness
8.1
Comfort
8.3
Value for money
7.6
Location
9.0
Free Wifi
6.2
Low score for Qyzylorda
Select topics to read reviews:

Guests who stayed here loved

  • Dauren
    Kazakhstan Kazakhstan
    Были проблемы с соседями (молодые футболисты), громко ставили музыку, но благо персонал отреагировал оперативно и заселили меня в другой номер и в виде комплиментов принесли фрукты. Благодарю за клиентоориентированность❤️
  • Andrey
    Russia Russia
    Персонал очень отзывчивый, завтрак отличный, расположение удобное
  • Vitalii
    Kazakhstan Kazakhstan
    Отель соответствует всем требованиям, чисто, уютно, девочки на стойке регистрации умнички, подсказали где находится ближайший ресторан, документы оформили максимально быстро. Завтрака отличный, на любой вкус.
  • Айнур
    Kazakhstan Kazakhstan
    Спасибо большое за прекрасный обслуживание, за вашу встречу и понимание
  • Igor
    Kazakhstan Kazakhstan
    Полулюксы вполне хор, отзывчивый персонал, вкусный завтрак.
  • Raushan
    Kazakhstan Kazakhstan
    расположение, номер просторный, завтрак хороший, в ресторане очень вкусно и быстро обслужили и приятный сервис.
  • Gulshara
    Kazakhstan Kazakhstan
    Завтрак отличный. Месторасположения гостиницы очень удобное во всех направлениях, центр города, парковка широкая.
  • Asio
    Kazakhstan Kazakhstan
    Все! Персонал, удобство, ресторан при отеле очень вкусно готовят. Кровать очень большой
  • Emil
    Kazakhstan Kazakhstan
    Персонал на ресепшн очень профессионально работает. Всегда готовы помочь и пойти на встречу. Это очень располагает к себе.
  • Emil
    Kazakhstan Kazakhstan
    Смена полотенец и уборка каждый день. Вежливый персонал на ресепшн. Отличные завтраки. Спа: хамам и бассейн Хороший номер Красивое здание и холлы

Hotel area info

Restaurants
2 Restaurants On Site

  • Рестобар
    • Open for
      Breakfast • Lunch • Dinner • High tea
  • Ресторан #2

    No additional info available

Amenities of Sultan Plaza hotel

Most popular amenities
  • 2 swimming pools
  • Non-smoking rooms
  • Spa
  • Fitness center
  • Room service
  • 2 restaurants
  • Free Wifi
  • Free parking
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Shared toilet
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
  • Walk-in closet
View
  • City view
  • View
Outdoors
  • Terrace
Kitchen
  • Dining table
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Live music/Performance
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safe
General
  • Grocery deliveries
  • Air conditioning
  • Smoke-free property
  • Executive lounge access
  • Wake-up service
  • Heating
  • Soundproof
  • Private entrance
  • Car rental
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Fan
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – indoorFree!
  • Seasonal
  • All ages welcome
  • Plunge pool
  • Pool/Beach towels
Pool 2 – indoorFree!
  • Open all year
  • Pool/Beach towels
  • Pool bar
Spa
  • Locker rooms
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Fitness center
Languages Spoken
  • English
  • Russian

House rules
Sultan Plaza hotel takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 AM to 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
4+ years
Extra bed upon request
KZT 15,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sultan Plaza hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Sultan Plaza hotel

  • Sultan Plaza hotel has 2 restaurants:

    • Ресторан #2
    • Рестобар
  • Sultan Plaza hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Massage
    • Locker rooms
    • Live music/Performance
    • Swimming pool
  • Room options at Sultan Plaza hotel include:

    • Suite
    • Twin
    • Apartment
  • Yes, there's a hot tub. You can find out more about this and the other facilities at Sultan Plaza hotel on this page.

  • The prices at Sultan Plaza hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Sultan Plaza hotel is popular with guests booking family stays.

  • Guests staying at Sultan Plaza hotel can enjoy a highly-rated breakfast during their stay (guest review score: 6.1).

    Breakfast option(s) include:

    • Buffet
  • Check-in at Sultan Plaza hotel is from 2:00 PM, and check-out is until 12:00 PM.

  • Sultan Plaza hotel is 0.7 miles from the center of Qyzylorda. All distances are measured in straight lines. Actual travel distances may vary.