Located centrally in Astana right next to Abu Dhabi Plaza, within walking distance to Bayterek Monument and Botanical garden, not far from major sports stadiums, Sheraton Astana Hotel provides accommodations with two restaurants, free private parking and a spa area. The accommodations features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. At the hotel, every room comes with a desk, a flat-screen TV with international channels and a private bathroom. All rooms at Sheraton Astana Hotel include a mini-bar and a coffee machine. The property features Sheraton Spa & Fitness with swimming pools for kids and adults, a hammam and a sauna. Guests staying in suites with Club Lounge access can enjoy this exclusive area for business meetings. Breakfasts, snacks and desserts, evening hors d'oeuvre, soft and alcoholic drinks, newspapers, Wi-Fi and private concierge services are available in Club Lounge. Popular points of interest near the hotel include Astana Mosque and Kazakhstan Central Concert Hall. The nearest airport is Astana International Airport, 20 minutes drive from Sheraton Astana Hotel.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top Location: Highly rated by recent guests (9.5)

Breakfast Info

Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
1 king bed
1 king bed
2 full beds
1 king bed
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
9.2
Facilities
9.1
Cleanliness
9.2
Comfort
9.3
Value for money
8.6
Location
9.5
Free Wifi
8.6

Select topics to read reviews:

Guests who stayed here loved

  • Bibigul
    Kazakhstan Kazakhstan
    The breakfast in Emiliya restaurant was huge and outstanding! The dinner in Salter"s restaurant was exceptional! The service, the beautifully served meals and the whole atmosphere was romantic. We really enjoyed our staying!
  • Nir
    United States United States
    The excellent location, rooms, restaurants, and staff made for a great experience. If we visit Astana again, we would love to stay there. Every request we had was promptly accommodated. The nice shopping center located in the same building was a...
  • Olga
    United Arab Emirates United Arab Emirates
    Perfect for business trips in Astana, very nice facilities and helpful staff - even with things you may need after the visit!
  • Umid
    Azerbaijan Azerbaijan
    Facilities are new and well maintained,the location is very convenient,but the game changer is the staff working at the property,especially the way Mr.Sanzhar made an eye-contact as soon as we entered to the property,greeted us properly,finished ...
  • Mika
    Kazakhstan Kazakhstan
    Clean, staff is amazing. Asked to change the room due to mistaken booking. They changed in 5 minutes
  • Rudy
    United States United States
    Proper Michelin, rated Restaurants with great views of the city, and the inside decor, extremely modern and sophisticated.
  • E
    Elisar
    United States United States
    Fantastic service, very friendly staff that’s ready to assist you with whatever you need
  • Piotr
    Poland Poland
    great quality, tasty breakfast with plenty of options, city center, no issues at all
  • Justina
    Kazakhstan Kazakhstan
    The staff is very kind and accommodating. The rooms were very comfortable and the hotel is walking distance from restaurants, shopping, etc. The pool was very nice as well.
  • D
    Dana
    Kazakhstan Kazakhstan
    clean rooms, staff is helpful and polite ballroom is very good and food is delicious

Hotel area info

Restaurants
2 Restaurants On Site

  • Emiliya
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • SALTER'S
    • Cuisine
      European
    • Open for
      Dinner

Amenities of Sheraton Astana Hotel
Great facilities! Review score, 9.1

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Free parking
  • Family rooms
  • Spa
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Bedroom

  • Wardrobe or closet
  • Alarm clock

View

  • View

Outdoors

  • Sun deck
  • Terrace

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed

Pets
Pets are allowed. Charges may apply.

Activities

  • Bicycle rental
  • Live music/Performance

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Electric vehicle charging station

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Car rental
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool

  • Open all year
  • All ages welcome

Spa

  • Locker rooms
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Russian
  • Chinese

House rules
Sheraton Astana Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 4 years
Crib upon request
Free
5 years old
Crib upon request
Free
Extra bed upon request
KZT 11,200 per child, per night
6+ years
Extra bed upon request
KZT 11,200 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardJCBDiscoverCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sheraton Astana Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Sheraton Astana Hotel