Get the celebrity treatment with world-class service at Sheraton Astana Hotel

Located centrally in Astana right next to Abu Dhabi Plaza, within walking distance to Bayterek Monument and Botanical garden, not far from major sports stadiums, Sheraton Astana Hotel provides accommodation with two restaurants, free private parking and a spa area. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. At the hotel, every room comes with a desk, a flat-screen TV with international channels and a private bathroom. All rooms at Sheraton Astana Hotel include a mini-bar and a coffee machine. The property features Sheraton Spa & Fitness with swimming pools for kids and adults, a hammam and a sauna. Guests staying in suites with Club Lounge access can enjoy this exclusive area for business meetings. Breakfasts, snacks and desserts, evening hors d'oeuvre, soft and alcoholic drinks, newspapers, Wi-Fi and private concierge services are available in Club Lounge. Popular points of interest near the hotel include Astana Mosque and Kazakhstan Central Concert Hall. The nearest airport is Astana International Airport, 20 minutes drive from Sheraton Astana Hotel.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top location: Highly rated by recent guests (9.5)

Breakfast info

Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.1
Facilities
9.1
Cleanliness
9.2
Comfort
9.3
Value for money
8.7
Location
9.5
Free WiFi
9.0
High score for Astana
Select topics to read reviews:

Guests who stayed here loved

  • Sergey
    Kazakhstan Kazakhstan
    The location is excellent, all main sights are within walking distance. The staff is very friendly and helpful. Breakfast is tasty. I stayed there second time already and I like the level of service this hotel provides.
  • Tony
    United Kingdom United Kingdom
    It's a business hotel, so exactly what you would expect in that sense, but it's a nice business hotel. The staff are outstanding, the building is well-maintained, and the room was comfortable. The breakfast is one of the best hotel breakfasts I...
  • Florian
    Austria Austria
    Very decent hotel, rooms are more like a little apartments with stove and fridge. Rooms and bathroom very spacious and has everything you need.
  • Rocco
    Italy Italy
    Staff is very professional and kind. The hotel is just 10 minutes walk from the center. Staff at the front desk helped me a lot in giving information about taxi and local attractions
  • Anastassiya
    United Kingdom United Kingdom
    We stayed one night on our trip to another city. Staff at the hotel was extremely friendly, pleasant, and impeccably polite. Our room was spacious, modern and clean, with a large and comfortable bed. I highly recommend staying here.
  • Veronique
    France France
    We loved every minute of our stay. It was a very special occasion for us, our first wedding anniversary and all the staff were very attentive. A very touching welcoming gift was very much appriciated when we arrived in our very comfortable and...
  • Margarita
    Russia Russia
    Very helpful hotel's team, nice breakfast and in-room dining, location
  • Andrey
    United Kingdom United Kingdom
    The hotel is centrally located and within walking distance from all key attractions and government offices. It looks very new and fresh. Service is great. Rooms are standard good size for a modern 5* tower property. The Michelin-starred Salter's...
  • Melita
    Serbia Serbia
    Friendly responsive staff especially concierge, reception, bell boys (!!) and in room dining and lobby bar. Nice swimming pool, heated floor in bathroom.
  • Krzysztof
    Poland Poland
    Excellent hotel, very nice spa with great pool. Excellent various choices on breakfast. Excellent location for sightseeing walk. Reasonable price.

Hotel surroundings

Restaurants
2 restaurants on site

  • Emiliya
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • SALTER'S
    • Cuisine
      European
    • Open for
      Dinner

Facilities of Sheraton Astana Hotel
Great facilities! Review score, 9.1

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Family rooms
  • Spa and wellness centre
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Sun terrace
  • Terrace
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
  • Live music/performance
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Electric vehicle charging station
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
  • Open all year
  • All ages welcome
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Hammam
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Russian
  • Chinese

House rules
Sheraton Astana Hotel takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 4 years
Cot upon request
Free
5 years
Cot upon request
Free
Extra bed upon request
KZT 11,200 per child, per night
6+ years
Extra bed upon request
KZT 11,200 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardJCBDiscoverCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sheraton Astana Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Sheraton Astana Hotel

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Sheraton Astana Hotel has 2 restaurants:

    • Emiliya
    • SALTER'S
  • Room options at Sheraton Astana Hotel include:

    • Twin
    • Double
    • Suite
  • Yes, there is a hot tub. You can find out more about this and the other facilities at Sheraton Astana Hotel on this page.

  • Yes, Sheraton Astana Hotel is popular with guests booking family stays.

  • Sheraton Astana Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Spa lounge/relaxation area
    • Swimming Pool
    • Hand massage
    • Fitness/spa locker rooms
    • Foot massage
    • Spa facilities
    • Fitness
    • Live music/performance
    • Back massage
    • Bicycle rental
    • Full body massage
    • Steam room
    • Head massage
    • Yoga classes
    • Spa/wellness packages
    • Neck massage
  • Check-in at Sheraton Astana Hotel is from 15:00, and check-out is until 12:00.

  • Sheraton Astana Hotel is 3 miles from the centre of Astana. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Sheraton Astana Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Buffet
  • The prices at Sheraton Astana Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.