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Get the celebrity treatment with world-class service at Renaissance by Crystall

This 5-star hotel is located in the European side of Atyrau on the main Satpayev Street. An indoor pool, a gym, a sauna and free Wi-Fi are featured at Renaissance by Crystall. The bright, air-conditioned rooms offer warm-coloured interiors and classic-style décor. Every modern room includes a flat-screen TV, a minibar and a private bathroom with a hairdryer. Midtown Restaurant serves Kazakh and international cuisine, and Library Lounge Bar offers a variety of drinks and cocktails. The City Mosque is only a 2-minute walk away, and the Ural River Embankment is 400 metres from the hotel. Atyrau Airport is 6.5 km from Renaissance by Crystall.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Breakfast info

Continental, Italian, Vegetarian, Halal, American, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 large double bed
1 sofa bed
and
1 large double bed
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Guest reviews

Categories:

Staff
8.3
Facilities
8.2
Cleanliness
8.5
Comfort
8.6
Value for money
7.8
Location
9.2
Free WiFi
8.4

Select topics to read reviews:

Guests who stayed here loved

  • Marko
    Serbia Serbia
    Clean, co.fortable. staff speaks excellent English.
  • Achim
    Germany Germany
    The location of the Hotel is in the center of the city. Shopping malls, Bars and Restaurants are in walking distance. The room and bathroom was very clean and the Air condition / Temperature control was working well! Hotel staff is very friendly...
  • Gavin
    United Kingdom United Kingdom
    When arrived at airport I contacted the hotel to inquire about a shuttle bus, lady at reception advised no bus and gave me the cost of a taxi. When I arranged taxi at airport they were trying to charge 10000T which is 5-6 times the right price,...
  • Stanislav
    Estonia Estonia
    Супер отель,все очень понравилось!Внимательный персонал,чистота в номерах и комфорт все на высшем уровне!
  • Daulet
    Kazakhstan Kazakhstan
    Понравился сервис. Начиная от ресепшна до обслуживания во время завтрака. Хороший номер со всеми удобствами. Большая и мягкая кровать)
  • С
    Светлана
    Kazakhstan Kazakhstan
    Сервис, завтраки, комфортные и чистые номера . Удобное расположение, в 15 минутах от набережной
  • Aidyn
    Kazakhstan Kazakhstan
    Завтрак был хорошим, но не хватало супа в рационе...
  • Dinara
    Kazakhstan Kazakhstan
    Гостиница чистая. Постельное белье - свежее. В номере было все, что необходимо для удобства гостей. Самое здание, конечно, уже устарело, но чувствуется, что стараются держать в порядке. В целом, понравилось. В номере было тепло. Мы были весной,...
  • Alisher
    Uzbekistan Uzbekistan
    Отель стоит своих денег. Очень хороший бар и бармены. Поговорят, посоветуют куда сходить и тд.
  • Е
    Евгений
    Kazakhstan Kazakhstan
    Отличные номера. Завтраки больше похожи на ужин! Молодцы

Hotel surroundings

Restaurants
2 restaurants on site

  • Midtown
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
  • The Library
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern

Facilities of Renaissance by Crystall
Great facilities! Review score, 8.2

Most popular facilities

  • Indoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Free parking
  • Spa and wellness centre
  • Fitness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock

View

  • City view
  • View

Outdoors

  • Picnic area
  • Outdoor furniture
  • BBQ facilities
    Additional charge
  • Terrace

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Fold-up bed
  • Clothes rack

Activities

  • Aerobics
    Additional charge
  • Live sport events (broadcast)
    Additional charge
  • Cooking class
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Water sport facilities on site
    Additional charge
  • Table tennis
  • Billiards

Living Area

  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.

Parking
Free private parking is possible on site (reservation is needed).

  • Street parking
  • Accessible parking

Reception services

  • Invoice provided
  • Lockers
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Beauty Services
  • Public Bath
  • Hammam
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Solarium
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Russian

House rules
Renaissance by Crystall takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
KZT 3,920 per child, per night
Cot upon request
Free
3 - 11 years
Extra bed upon request
KZT 3,920 per child, per night
12 - 17 years
Extra bed upon request
KZT 7,840 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print
Need-to-know information for guests at this property

A tourist tax of 5% is applicable to all foreign guests. This tax is not included in the room rate and must be paid upon check-in.

Please note that the pool area will be closed due to maintenance from October 2nd 2023 until October 20th 2023.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Renaissance by Crystall in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Renaissance by Crystall

  • Renaissance by Crystall offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Billiards
    • Table tennis
    • Solarium
    • Personal trainer
    • Foot bath
    • Live sport events (broadcast)
    • Beauty Services
    • Happy hour
    • Fitness classes
    • Public Bath
    • Steam room
    • Fitness/spa locker rooms
    • Fitness
    • Aerobics
    • Spa facilities
    • Themed dinner nights
    • Spa/wellness packages
    • Swimming Pool
    • Spa lounge/relaxation area
    • Water sport facilities on site
    • Yoga classes
    • Cooking class
  • Renaissance by Crystall is 1.3 miles from the centre of Atyraū. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Renaissance by Crystall may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Renaissance by Crystall has 2 restaurants:

    • The Library
    • Midtown
  • Room options at Renaissance by Crystall include:

    • Twin/Double
    • Suite
    • Double
  • Check-in at Renaissance by Crystall is from 15:00, and check-out is until 12:00.

  • Guests staying at Renaissance by Crystall can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Vegetarian
    • Halal
    • American
    • Buffet