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1. Payment and Credit Card Usage Policy

The name on the credit card used for the reservation must correspond to the guest staying at the property. For bookings made by a third party, you will need to contact the hotel directly.

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2. Minor Policy

Guests under the age of 19 must check in with an official guardian.

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3. Westin Club Lounge (Exclusive for Executive and Suite Room Guests)

Guests staying in Executive or Suite rooms are provided with Breakfast and Cocktail Hour services exclusively for 2 adults at the Westin Club Lounge.

[Westin Club Operating Hours]

• Breakfast:

o Monday-Saturday: 06:00 - 10:00

o Sunday & Holidays: 07:00 - 11:00

• Cocktail Hour:

o Sunday-Thursday & Holidays: 17:00 - 20:00

o Friday-Saturday: 17:00 - 21:50

Additional Charges:

• Children aged 7 and above are charged for Daytime Snacks.

• Cocktail Hour is available for guests aged 13 and above.

• Access for additional guests incurs a fee of KRW 121,000 per person.

Note:

• The operation of the Westin Club may vary depending on hotel circumstances and government guidelines.

• For more information, please contact our representative number: 02-771-0500.

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4. City Athletic Club (CAC)

• Operating Hours: 06:00 AM - 10:00 PM

• Periodic Closure: The first Monday of every month for maintenance.

• Important Notes:

o External food and beverages are not allowed inside the facility.

o The swimming pool is closed daily for maintenance:

 Morning: 11:30 AM - 12:30 PM

 Evening: 6:00 PM - 7:00 PM

o On weekends, holidays, and during peak seasons, admission to the City Athletic Club is limited to one entry per day for the convenience, hygiene, and safety of our guests.

o Access to facilities is restricted for children under the age of 16 in the fitness center and sauna.

Additional Charges for Deluxe Room Guests:

• Sauna facilities: KRW 40,000 per person, per day.

CAC Contact Number: 02-317-0474

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5. Breakfast at Aria

• Operating Hours: 07:00 AM - 10:00 AM (Last entry: 09:30 AM)

• Breakfast Rates:

o Adults: KRW 70,000 per person

o Children (aged 0-12 years): KRW 35,000 per child

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6. Additional Fees and Services

• Rollaway Bed Fee: KRW 60,500 per night (Advance request required).

• Connecting rooms: KRW 60,500 per night (Advance request required).

• Valet Parking Fee: KRW 30,000 for 3 hours

• Airport Shuttle:

o Adults: KRW 18,000 per person (one-way)

o Children (aged 3-12 years): KRW 12,000 per child (one-way)

Note:

• All fees are subject to 10% VAT, and some services may incur additional charges depending on availability.

• Disposable personal items such as toothbrushes, toothpaste, and razors are available for a fee.

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7. Parking Information

• The parking lot may experience high traffic on weekends due to an increased number of hotel visitors. Parking is complimentary for in-house guests, but valet parking is available at an additional cost (KRW 30,000 for 3 hours).

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8. Room Package Information

 Spa Package

Please note that the free spa access offer includes free sauna access and a 30-minute body scrub for 1 person (1 time), but does not cover a free spa massage. Reservations are required. Please call 02-317-0474 to reserve.

 Aria Lunch/Dinner Package

The Aria lunch/dinner benefit is available for 2 adults only. Reservations are required. Please call 02-317-0357 to book. The lunch/dinner benefit is available during your stay.

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9. Check-In Requirements

• All guests are required to present a valid photo ID and credit card at check-in.

• All special requests are subject to availability and may incur additional charges.

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10. Contact Information:

• General Inquiries: 02-771-0500

• Room Reservations: 02-317-0404

• City Athletic Club (CAC): 02-317-0474

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