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Featuring free WiFi, an outdoor pool, a fitness center and a garden, Best Western Nairobi Upper Hill is set in Nairobi’s Upperhill district, within a 5-minute walk of Upperhill Medical Center. All guest rooms at the accommodations have a seating area while some have a garden view. All units are fitted witha desk, a flat screen TV with satellite channels, telephone and electric kettle. All rooms in the property have a private bathroom that come with free toiletries and a shower. Best Western Nairobi Upper Hill features an onsite restaurant that serves a variety of European dishes. Guests can also enjoy a continental or full English/Irish breakfast. The property also has a 24-hour front desk and secured parking for its guests also a sun terrace. The nearest airport Jomo Kenyatta International Airport is within 26 minutes of the property. The accommodations offers airport shuttle services.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western
Hotel chain/brand
Best Western

Property highlights

Top Location: Highly rated by recent guests (8.7)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Buffet

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 twin bed
2 twin beds
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Guest reviews

Categories:

Staff
9.4
Facilities
8.5
Cleanliness
9.0
Comfort
8.8
Value for money
8.5
Location
8.7
Free Wifi
8.7
High score for Nairobi

Select topics to read reviews:

Guests who stayed here loved

  • Walter
    the United States the United States
    I thought the staff and the amenities were amazing. I was very pleased with the quality of the eating establishments on site. Finally, I was extremely impressed with the breakfast buffet.
  • Paige
    the United States the United States
    Incredible attentive staff and wonderful facilities
  • Hunter
    the United States the United States
    The breakfast was great, the room was great value and the greatest thing was the STAFF. The young women and men at the front desk are superb. Super friendly and extraordinarily competent. I loved the place . It's also great that you can...
  • Kathy
    the United States the United States
    The friendliness of the staff. Their kindness was lovely to wake up to in the morning. The bed was very comfortable, food was very good.
  • Guido
    the United States the United States
    The garden restaurant is very nice and an oasis of peace in a vibrant city.
  • Keresty
    Ethiopia Ethiopia
    The stuffes they are so sweet and knows how to take care of a person welll
  • Peter
    the United States the United States
    Clean, comfortable, great breakfast and very friendly/accommodating staff
  • A
    Ariana
    the United States the United States
    The staff were so friendly, welcoming and helpful. So many of them went above and beyond. Breakfast was delicious and offered lots of options.
  • Susan
    the United States the United States
    Very nice and clean hotel...staff were courteous and very helpful and the breakfast was great. Very close to CBD and different shopping areas.
  • Selma
    Brazil Brazil
    The Garden was amazing, the restaurants were very cozy and the food was really great. And the staff is excepcional!! Very kind and always smiling.

Hotel area info

Amenities of Best Western Nairobi Upper Hill
Great facilities! Review score, 8.5

Most popular amenities

  • Airport shuttle
  • Free Wifi
  • Fitness center
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • Room service
  • 24-hour front desk

Bathroom

  • Toilet paper

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Media & Technology

  • Flat-screen TV

Food & Drink

  • Special diet meals (on request)
  • Snack bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

  • Accessible parking

Front Desk Services

  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Entertainment & Family Services

  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Convenience store on site
  • Designated smoking area
  • Smoke-free property
  • Car rental
  • Packed lunches
  • Elevator
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Spa

  • Fitness center

Languages Spoken

  • English
  • French
  • Swahili

House rules
Best Western Nairobi Upper Hill takes special requests – add in the next step!

Check-in
From 11:00 AM
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash is not accepted

The fine print
Must-know information for guests at this property

The swimming pool is located at Fairview Hotel within 1 minutes’ walk from Town Lodge Upperhill accessible through an interconnecting gate.

FAQs about Best Western Nairobi Upper Hill

  • Best Western Nairobi Upper Hill offers the following activities/services (charges may apply):

    • Fitness center
  • The prices at Best Western Nairobi Upper Hill may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Best Western Nairobi Upper Hill include:

    • Double
    • Single
  • Guests staying at Best Western Nairobi Upper Hill can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Buffet
  • Check-in at Best Western Nairobi Upper Hill is from 11:00 AM, and check-out is until 10:00 AM.

  • Best Western Nairobi Upper Hill is 0.7 miles from the center of Nairobi. All distances are measured in straight lines. Actual travel distances may vary.