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Located in Nairobi, 1.1 miles from Nairobi National Museum, The Crossroads Hotel, Westlands provides accommodations with a shared lounge, free private parking, a terrace and a restaurant. This 3-star hotel offers a bar. The property has a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms offering a desk, an electric tea pot, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Some rooms will provide you with a kitchenette with a microwave and a toaster. At The Crossroads Hotel, Westlands every room has bed linen and towels. The daily breakfast offers buffet, à la carte or Full English/Irish options. Popular points of interest near the accommodation include Kumbu Kumbu Art Gallery, Eden Square Office Block and Habitat for Humanity Kenya. Wilson Airport is 5 miles away.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Full English/Irish, Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 twin beds
3 twin beds
or
1 twin bed
and
1 queen bed
2 twin beds
and
1 king bed
or
4 twin beds
Bedroom :
1 king bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.3
Cleanliness
8.8
Comfort
8.8
Value for money
8.6
Location
8.7
Free Wifi
7.9
Select topics to read reviews:

Guests who stayed here loved

  • Makisha
    United States of America United States of America
    The customer service was impeccable! Winnie and Dorcas were top notch! Additionally the security guy Marvin was great as well.
  • Phimphone
    United States of America United States of America
    I would give this hotel a 3.5 stars. Staff were awesome. Room was very nice and clean.
  • Lindsay
    United States of America United States of America
    Great location to get around Nairobi. The staff were so nice and accommodating when our flight arrived super late at night.
  • Muhamed
    Bosnia and Herzegovina Bosnia and Herzegovina
    Tasty breakfast, huge room, perfect location, very helpful and friendly staff
  • Jordan
    Netherlands Netherlands
    The staff were absolutely amazing. From the security to the reception, everyone was so friendly and helpful.
  • M_e_l
    United Kingdom United Kingdom
    Location Clean Available reception/breakfast option Indian restaurant in complex Security guards amazingly helpful Comfortable
  • Florence
    Uganda Uganda
    The location was good and suited my purpose for the visit
  • Rishabh
    India India
    Great location. Big comfortable room. Excellent staff with brilliant customer service ethic.
  • Anna
    Netherlands Netherlands
    Amazing views, thank you for the free upgrade! Lovely staff and good location. I would come back!
  • Vicky
    Greece Greece
    Great views to the city, with large windows in the room. Good location, close to restaurants although recommended not to walk at night. The security guards on the ground floor were really friendly!

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is there private parking

    Yes, we have private parking at The Crossroads Hotel. However, prior reservation is required. Kindly send the Car Reg and for reservation. Best, Michele
    Answered on 23 December 2021
  • Hi, is the nightclub still closed as of November 2022?

    Hello, Yes the nightclub is closed.
    Answered on 14 November 2022
  • Can we get a room with my kitchen and bathroom with only two guests? It could be a shared kitchen but the room must be an ensuit.

    Thank you for your interest in our hotel. We have Junior Suites that are ensuite with a sitting area, a king bed or 2 twin beds and a kitchenette (cab..
    Answered on 5 February 2022
  • Do you have AC units ? Of now what do you offer during this hot summer to cooldown in the apartment Thank you

    Thank you for your inquiry. Yes, we do have AC units available.
    Answered on 29 August 2024
  • is airport shuttle available at 3:00 AM? I need to know if this is possible before making a reservation. if it is not possible to book at that early ..

    Thank you for your enquiry. Yes! We do offer airport shuttle at 3:00 Am. Our Airport services operates 24/7. Thanks TCH Team
    Answered on 7 July 2024
  • I will be travelling through Nairobi in late May and early June - over three short-stay bookings. Could you please let me know if it would be possible..

    Dear Guest, Thank you for your interest in The Crossroads Hotel. Yes, we will store the bags for you in between stays. We look forward to hosting you..
    Answered on 30 April 2024
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Hotel area info

Restaurants
1 Restaurant On Site

  • Minara Bistro
    • Cuisine
      African • American • British • Thai • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian

Amenities of The Crossroads Hotel, Westlands
Great facilities! Review score, 8.3

Most popular amenities
  • Airport shuttle
  • Free Wifi
  • Family rooms
  • Free parking
  • Spa
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Outdoors
  • Outdoor furniture
  • Terrace
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. No extra charges.
Activities
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Walking tours
    Additional charge
  • Game drives
    Additional charge
Living Area
  • Dining area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Board games/puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Private entrance
  • Packed lunches
  • Elevator
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Spa
  • Full-body massage
  • Couples' massage
  • Spa/Wellness packages
  • Spa facilities
  • Massage
    Additional charge
  • Spa
    Additional charge
Languages Spoken
  • English
  • Swahili

House rules
The Crossroads Hotel, Westlands takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
You need to let the property know what time you'll be arriving in advance.
Check-out
Available 24 hours
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 6 years
Extra bed upon request
$10 per child, per night
Crib upon request
Free
7 - 10 years
Extra bed upon request
$10 per child, per night
11 - 16 years
Extra bed upon request
$20 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Free!Pets are allowed. No extra charges.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay debit cardUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Please inform The Crossroads Hotel, Westlands of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about The Crossroads Hotel, Westlands

  • The Crossroads Hotel, Westlands is 2.2 miles from the center of Nairobi. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at The Crossroads Hotel, Westlands is from 2:00 PM, and check-out is until 12:00 AM.

  • The Crossroads Hotel, Westlands has 1 restaurant:

    • Minara Bistro
  • Guests staying at The Crossroads Hotel, Westlands can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Full English/Irish
    • Buffet
    • À la carte
  • Room options at The Crossroads Hotel, Westlands include:

    • Double
    • Studio
    • Twin
    • Triple
    • Family
    • Suite
  • The Crossroads Hotel, Westlands offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Spa facilities
    • Walking tours
    • Couples' massage
    • Tour or class about local culture
    • Spa/Wellness packages
    • Happy hour
    • Full-body massage
    • Game drives
  • The prices at The Crossroads Hotel, Westlands may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.