Reliable info:
Guests say the description and photos for this property are very accurate.

Centrally located in Nairobi, Heri Heights Hotel Apartments, SureStay Collection by Best Western Nairobi features a swimming pool, fitness center and Turkish steam bath. It offers self-catering apartments with free Wi-Fi and complimentary use of the business center and boardroom. The apartments all come with contemporary furnishings and a well-equipped kitchen. They also include a dining area and a lounge with satellite TV. The private bathrooms have free toiletries and a shower. Guests can relax by the pool, in the steam bath or in the café and lounge. Breakfast can be enjoyed in the dining room, and there is also an on-site bar. Heri Heights Hotel Apartments, SureStay Collection by Best Western Nairobi offers a 24-hour front desk and daily maid service. The aparthotel is located just a 5-minute drive from the Nairobi city center and 20 minutes’ drive from The Village Market shopping and entertainment complex. Jomo Kenyatta International Airport is 12 mi away.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

SureStay Collection by Best Western
Hotel chain/brand
SureStay Collection by Best Western

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Full English/Irish, Buffet

Free Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Bedroom 3
2 twin beds
1 queen bed
1 queen bed
1 queen bed
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
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Guest reviews

Categories:

Staff
9.0
Facilities
8.3
Cleanliness
8.5
Comfort
8.6
Value for money
8.6
Location
8.9
Free Wifi
8.3

Select topics to read reviews:

Guests who stayed here loved

  • Marija
    Serbia Serbia
    It's calm, it's close to the park, spacious apartments
  • Marija
    Serbia Serbia
    I absolutely loved this place! It is quiet, very spacious apartments, super clean and safe. It's surrounded by greenery which I needed to relax and also very near the city. I'll come back again in ten days!
  • Frankie
    Kenya Kenya
    The service was excellent. From the reception to the room service, especially since I woke up late and was able to get them to deliver the food to my room. The location is also great and the check-in was seamless. I would definitely come back again.
  • Bahssi
    Morocco Morocco
    The staff was so nice And the appartement was clean
  • Nyambura
    Kenya Kenya
    The staff members were really kind and good at what they do. The place is clean
  • Israelio
    the United States the United States
    Good breakfast, responsive, friendly and engaging staff. A big shout out to housekeeping. Serene and secure location in the heart of the city with hotel nicely tucked out of view. It's a home away from home.
  • Sofie
    Denmark Denmark
    Most amazing facilities and staff. I have stayed at Heri Heights five times abd I can’t wait to be back. Extremely professional - The Well kept beautiful garden next to The Aborretum makes for a bird heaven. It is refreshing to swim in The...
  • Marlon
    the Philippines the Philippines
    it’s a nice place so serene..and the Staff was so helpful and accommodating.
  • Alice
    Kenya Kenya
    The Management and other staff were very helpful and friendly.
  • A
    Anonymous
    the United States the United States
    peaceful, surrounded by lush foliage. wonderful staff. great value. big apt space.

Managed by Trianum Hospitality

Company review score: 8.8Based on 2,968,666 reviews from 3303 properties
3303 managed properties

Company info

Our Motto is to have guests experience the passion for Hospitality

Neighborhood info

Heri Heights Serviced Apartments has the perfect location; centrally located, peaceful environment and in a secure place. The apartments also neighbours the Nairobi Arboretum and The State House, and is a short drive away from some of the Nairobi’s hottest entertainment spots.

Languages Spoken

English,Swahili

Area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      African • American
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Heri Heights Hotel Apartments, SureStay Collection by Best Western
Great facilities! Review score, 8.3

Most popular amenities

  • Outdoor swimming pool
  • Airport shuttle
  • Free Wifi
  • Family rooms
  • Free parking
  • Restaurant
  • Non-smoking rooms
  • Room service
  • Bar

Parking
Free private parking is available on site (reservation is not needed).

  • Accessible parking

Internet
Wifi is available in all areas and is free of charge.

Kitchen

  • Washing machine

Bedroom

  • Wardrobe or closet

Bathroom

  • Private bathroom

Living Area

  • Sitting area

Room Amenities

  • Iron

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Outdoor swimming pool

  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool

Spa

  • Kids' pool
  • Locker rooms
  • Beach chairs/Loungers

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Grocery deliveries
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Packed lunches
  • Breakfast in the room
  • Bar
  • Room service
  • Restaurant

Transportation

  • Shuttle service
    Additional charge
  • Car rental
  • Airport shuttle
    Additional charge

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Playground

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Miscellaneous

  • Designated smoking area
  • Smoke-free property
  • Family rooms
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

Languages Spoken

  • English
  • Swahili

House rules
Heri Heights Hotel Apartments, SureStay Collection by Best Western takes special requests – add in the next step!

Check-in
From 12:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
13+ years
Extra bed upon request
$30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardUnionPay debit cardUnionPay credit cardCash
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.

The fine print
Must-know information for guests at this property

Please inform Heri Heights Hotel Apartments, SureStay Collection by Best Western of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

FAQs about Heri Heights Hotel Apartments, SureStay Collection by Best Western

  • Check-in at Heri Heights Hotel Apartments, SureStay Collection by Best Western is from 12:00 PM, and check-out is until 10:00 AM.

  • Guests staying at Heri Heights Hotel Apartments, SureStay Collection by Best Western can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

    Breakfast option(s) include:

    • Full English/Irish
    • Buffet
  • Heri Heights Hotel Apartments, SureStay Collection by Best Western is 1.4 miles from the center of Nairobi. All distances are measured in straight lines. Actual travel distances may vary.

  • Heri Heights Hotel Apartments, SureStay Collection by Best Western has 1 restaurant:

    • Restaurant #1
  • The prices at Heri Heights Hotel Apartments, SureStay Collection by Best Western may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Heri Heights Hotel Apartments, SureStay Collection by Best Western on this page.

  • Yes, Heri Heights Hotel Apartments, SureStay Collection by Best Western is popular with guests booking family stays.

  • You can choose from a number of accommodation options at Heri Heights Hotel Apartments, SureStay Collection by Best Western (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms
    • 3 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Heri Heights Hotel Apartments, SureStay Collection by Best Western offers the following activities/services (charges may apply):

    • Playground
    • Locker rooms
    • Swimming pool
  • You can choose from a number of accommodation options at Heri Heights Hotel Apartments, SureStay Collection by Best Western (subject to availability) that can accommodate:

    • 2 guests
    • 4 guests
    • 6 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.