You might be eligible for a Genius discount at GemSuites Hotel and Serviced Apartments Riverside. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Experience world-class service at GemSuites Hotel and Serviced Apartments Riverside

Offering a year-round outdoor pool and views of the pool, GemSuites Hotel and Serviced Apartments Riverside is set in Nairobi. The hotel has a sun terrace and spa centre, and guests can enjoy a drink at the bar. Each room features an en-suite bathroom with a spa bath, while others have bathrobes and slippers. All units have a seating area for your convenience. Enjoy a cup of tea from your terrace or balcony. For your comfort, you will find free toiletries and a hairdryer. A flat-screen TV is featured. There is a 24-hour front desk at the property. Embassy of the Kingdom of the Netherlands is 250 metres from GemSuites Hotel and Serviced Apartments Riverside. The nearest airport is Jomo Kenyatta International Airport, 16 km from the property.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, American, Buffet

Free private parking available on-site


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
2 sofa beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
1 extra-large double bed
Living room:
2 sofa beds
Living room:
2 sofa beds
1 large double bed
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Guest reviews

Categories:

Staff
9.1
Facilities
8.1
Cleanliness
8.5
Comfort
8.3
Value for money
7.9
Location
8.5
Free WiFi
7.8
Select topics to read reviews:

Guests who stayed here loved

  • Kelvin
    United Kingdom United Kingdom
    It’s clean, nice and quiet, has good food and all variety of drinks and above all excellent customer service. I will always go there as it the best hotel I’ve even been in Nairobi.
  • Usayeed
    United Kingdom United Kingdom
    The staff is among the friendliest, most helpful and welcoming I’ve come across. A great bunch of people.
  • Shailendra
    Mauritius Mauritius
    Spacious room, fabulous and helpful staff, nice environment, lots of amenities, excellent security, 24hr Restaurant
  • Mike
    Uganda Uganda
    Breakfast was good with variety of food. The location is not so bad if you are looking for a quiet place. The beds are very comfortable and the rooms are spacious. There is plenty of space in the room.
  • Manasvi
    Kenya Kenya
    The big rooms; great service; friendly staff; beautiful area; clean
  • Mohammad
    Kenya Kenya
    Great place but what listed on the booking website like balcony and AC not available which to me is not good
  • Otieno
    South Africa South Africa
    spacious spaces, well organised with beautiful decor. Good breakfast, with lots of variety
  • Sidney
    Kenya Kenya
    Nice breakfast location and ambience. Great place to stay
  • Fromharlem
    Kenya Kenya
    Damaris at the front desk assisted me in making my stay at Gem enjoyable. Also, thanks to Lavin for her service in the restaurant.
  • Jennifer
    Kenya Kenya
    The privacy. The rooms are also very quiet. And the staff very nice and welcoming.

Host Information

Company review score: 9.1Based on 59 reviews from 1 property
1 managed property

Property information

GemSuites Riverside is the very definition of ultra-opulence. This one-of-a-kind serviced apartment and hotel complex offers a new level of luxury living never before experienced in Nairobi. At GemSuites, we know that for busy travelers, balancing work and other priorities while away from home can be difficult. That’s why we have created a unique lifestyle proposition, that seamlessly integrates all aspects of your work and personal life and makes it easy, comfortable and stress-free to get it all done. With luxurious, spacious, fully-serviced suites & apartments, GemSuites has 24-hour reception and concierge services, daily housekeeping and laundry, and airport & city transfers. Additionally, for the busy executive, we provide complimentary Wi-Fi, meeting rooms, a business center and our unique GemSuites Business Services, a virtual office that can take care of all your administrative needs.

Neighbourhood information

GemSuites Riverside is located in the Rivers suburb, one of the last remaining "leafy suburbs" in Nairobi, and one of the most exclusive and sought-after neighborhoods in the city. Tree-lined streets are bordered with elegant town homes, lavish apartments, and modern office buildings. With its unique mix of both prime residential and commercial properties, GemSuites Riverside is a popular living destination for expatriates and affluent individuals. Riverside offers the enviable combination of peace and tranquility along with easy access to the very best attractions that the city has to offer. With its close proximity to the upscale Westlands business district, GemSuites Riverside provides access to some of Nairobi's finest dining, upscale shopping and top-notch schools and hospitals in the area.

Languages spoken

English,Swahili

Property surroundings

Restaurants
1 restaurant on site

  • Argenti Restaurant & Lounge
    • Cuisine
      Mediterranean
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian

Facilities of GemSuites Hotel and Serviced Apartments Riverside
Great facilities! Review score, 8.1

Most popular facilities
  • Outdoor swimming pool
  • Airport shuttle
  • Free WiFi
  • Fitness centre
  • Family rooms
  • Free parking
  • Spa and wellness centre
  • Restaurant
  • Bar
  • Breakfast
Parking
Free private parking is possible on site (reservation is not needed).
    Internet
    WiFi is available in all areas and is free of charge.
    Kitchen
    • Cleaning products
    • Electric kettle
    • Refrigerator
    Bedroom
    • Linen
    • Wardrobe or closet
    Bathroom
    • Toilet paper
    • Towels
    • Towels/sheets (extra fee)
    • Bath or shower
    • Slippers
    • Private bathroom
    • Toilet
    • Free toiletries
    • Bathrobe
    • Hairdryer
    • Shower
    Living Area
    • Seating Area
    • Desk
    Media & Technology
    • Streaming service (like Netflix)
    • Flat-screen TV
    • Laptop safe
    • Cable channels
    • Satellite channels
    • Telephone
    • TV
    Room Amenities
    • Socket near the bed
    • Hardwood or parquet floors
    • Tile/marble floor
    • Soundproofing
    • Carpeted
    • Fan
    • Ironing facilities
    • Iron
    Accessibility
    • Entire unit wheelchair accessible
    • Upper floors accessible by stairs only
    • Upper floors accessible by elevator
    Outdoors
    • Picnic area
    • Outdoor furniture
    • Sun terrace
    • BBQ facilities
      Additional charge
    • Terrace
    • Garden
    Common areas
    • Shared lounge/TV area
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    • Shallow end
    • Pool/beach towels
    • Pool bar
    • Sun umbrellas
    • Fence around pool
    Wellness
    • Fitness/spa locker rooms
    • Personal trainer
    • Fitness classes
    • Yoga classes
    • Fitness
    • Massage chair
    • Spa/wellness packages
    • Foot bath
    • Spa lounge/relaxation area
    • Steam room
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Hair styling
    • Hair colouring
    • Hair cut
    • Pedicure
    • Manicure
    • Hair treatments
    • Make up services
    • Waxing services
    • Facial treatments
    • Beauty Services
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Hammam
      Additional charge
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Fitness centre
    • Sauna
      Additional charge
    Food & Drink
    • Coffee house on site
    • Fruits
      Additional charge
    • Wine/champagne
      Additional charge
    • Kid-friendly buffet
    • Kid meals
      Additional charge
    • Grocery deliveries
      Additional charge
    • Vending machine (snacks)
    • Vending machine (drinks)
    • Special diet menus (on request)
    • Snack bar
    • Packed lunches
    • Breakfast in the room
    • Bar
    • Room service
    • Tea/Coffee maker
    Activities
    • Aerobics
      Additional charge
    • Live sport events (broadcast)
    • Live music/performance
    • Happy hour
      Additional charge
    • Themed dinner nights
      Additional charge
    • Golf course (within 3 km)
      Additional charge
    Services & Extras
    • Executive lounge access
    • Wake-up service
    Outdoor & View
    • City view
    • Pool view
    Transport
    • Shuttle service
      Additional charge
    • Airport shuttle
      Additional charge
    Reception services
    • Invoice provided
    • Lockers
    • Private check-in/check-out
    • Concierge service
    • ATM/cash machine on site
    • Luggage storage
    • Express check-in/check-out
    • 24-hour front desk
    Entertainment and family services
    • Baby safety gates
    • Evening entertainment
    • Nightclub/DJ
    Cleaning services
    • Daily housekeeping
    • Trouser press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
    • Business centre
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Shops
    • Barber/beauty shop
    Miscellaneous
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Soundproof rooms
    • Lift
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safety deposit box
    Languages spoken
    • English
    • Swahili

    House rules
    GemSuites Hotel and Serviced Apartments Riverside takes special requests - add in the next step!

    Check-in
    From 14:00 to 23:30
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    From 07:00 to 10:30
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    Age restriction
    The minimum age for check-in is 21
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay debit cardUnionPay credit cardCash
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed
    Quiet hours
    Guests must be quiet between 22:00 and 06:00.
    Pets
    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform GemSuites Hotel and Serviced Apartments Riverside in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    This property will not accommodate hen, stag or similar parties.

    Quiet hours are between 22:00:00 and 06:00:00.

    FAQs about GemSuites Hotel and Serviced Apartments Riverside

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at GemSuites Hotel and Serviced Apartments Riverside on this page.

    • Guests staying at GemSuites Hotel and Serviced Apartments Riverside can enjoy a highly-rated breakfast during their stay (guest review score: 6.8).

      Breakfast option(s) include:

      • Continental
      • Full English/Irish
      • Vegetarian
      • Vegan
      • Halal
      • American
      • Buffet
    • GemSuites Hotel and Serviced Apartments Riverside offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Hammam
      • Golf course (within 3 km)
      • Evening entertainment
      • Live music/performance
      • Personal trainer
      • Aerobics
      • Fitness/spa locker rooms
      • Beauty Services
      • Themed dinner nights
      • Live sport events (broadcast)
      • Happy hour
      • Facial treatments
      • Swimming Pool
      • Waxing services
      • Make up services
      • Hair treatments
      • Manicure
      • Pedicure
      • Hair cut
      • Hair colouring
      • Hair styling
      • Body treatments
      • Body scrub
      • Body wrap
      • Spa facilities
      • Steam room
      • Spa lounge/relaxation area
      • Foot bath
      • Spa/wellness packages
      • Massage chair
      • Fitness
      • Nightclub/DJ
      • Yoga classes
      • Fitness classes
    • Check-in at GemSuites Hotel and Serviced Apartments Riverside is from 14:00, and check-out is until 10:30.

    • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at GemSuites Hotel and Serviced Apartments Riverside on this page.

    • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at GemSuites Hotel and Serviced Apartments Riverside on this page.

    • The prices at GemSuites Hotel and Serviced Apartments Riverside may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • GemSuites Hotel and Serviced Apartments Riverside has 1 restaurant:

      • Argenti Restaurant & Lounge
    • GemSuites Hotel and Serviced Apartments Riverside is 2.5 miles from the centre of Nairobi. All distances are measured in straight lines. Actual travel distances may vary.

    • You can choose from a number of accommodation options at GemSuites Hotel and Serviced Apartments Riverside (subject to availability). These can accommodate:

      • 2 guests
      • 4 guests
      • 8 guests

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • You can choose from a number of accommodation options at GemSuites Hotel and Serviced Apartments Riverside (subject to availability). These have:

      • 1 bedroom
      • 2 bedrooms
      • 3 bedrooms

      For more detailed information, please check the accommodation option(s) breakdown on this page.