Guests who plan to arrive after midnight must inform the property in advance. Contact details can be found in the booking confirmation. If the property is not informed, the booking will be treated as a no-show.

Please note the rate for Adjoining Double Rooms with Small Double Bed is for 2 double rooms located next to each other, featuring a semi-double bed (120 cm wide) in each room. Please note the 2 rooms are not connected.

The Hospitality Lounge is open between 10:30 and 24:00.

Please note the hotel cannot arrange reservations for external services like tours, shows or restaurants.

Luggage storage is available for guests before check-in and after check-out. This is available only on guests’ check-in/check-out dates. Please note that the property cannot store large luggage, large amount of luggage, or items requiring refrigeration. For more information, please contact the property directly.

If you wish to send luggage or mail to the property prior to your arrival, please fill out your name and check-in date on each item. Items can be stored for 1 week prior to guests’ arrival. Please note that the property cannot store large luggage, large amount of luggage, or items requiring refrigeration. The property cannot pay on behalf of the guest when items are delivered. For more information, please contact the property directly.

Please note that there are several Sotetsu Fresa Inn properties within Tokyo and in other areas. Please double check the hotel name on your booking confirmation prior to travelling, and make sure you arrive at the right hotel. You will not be accommodated if you arrive at a different Sotetsu Fresa Inn from the one you have booked.