On the wooded shores of Lake Saroma, Tsuruga Resort features hot-spring baths, a sauna and 3 dining options. The spacious rooms have a seating area, bathtub and beautiful lake views. Rooms at Saromako Tsuruga Resort have a rich contemporary style, with dark wood and soft lights. Guests can put on the slippers and make fresh green tea. The private bathroom has a Western toilet and amenities. The Tokoro Ruins are just 492 feet away, and Wakka Natural Flower Garden is a 25-minute drive. Lake Abashiri is 31 mi from the hotel. Okhotsk Monbetsu Airport is 40 mi away. Relaxation options include billiards and ping-pong. Massages let guests further unwind after a hot-spring soak. Free Wi-Fi is provided in the lobby. A breakfast buffet is served at La Mer, also open for dinner.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Free private parking

Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.4
Cleanliness
8.5
Comfort
8.6
Value for money
8.2
Location
8.7
Free Wifi
10
High score for Kitami
Select topics to read reviews:

Guests who stayed here loved

  • Chris
    Singapore Singapore
    Our Japanese style room is very traditional but two toilets and sinks were very useful. The half-board meals were amazing, lots of yummy variety. Highlights are the fresh seafood for dinner, teppanyaki steak, tempura and the huge fridge full of...
  • Polina
    United States of America United States of America
    Amazing location, property, amenities, and staff. It’s absolutely perfect, clean, comfortable, with great onsen, sauna, plentiful options breakfast, 24hs coffee and so well designed everywhere on premises. Store in property great, many things to...
  • David
    Singapore Singapore
    Breakfast was good. Onsen was nice. Staff were helpful. Ocean view was refreshing. Free coffee at lobby and table tennis game room available. Mountain and ordinary bikes for rental.

Area info

Restaurants
1 Restaurant On Site

  • La mer
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly

Amenities of Lake Saroma Tsuruga Resort
Great facilities! Review score, 8.4

Most popular amenities
  • Non-smoking rooms
  • Free parking
  • Free Wifi
  • Restaurant
  • Family rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
View
  • View
Kitchen
  • Electric kettle
  • Refrigerator
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Bike tours
    Additional charge
  • Cycling
  • Ping-pong
  • Pool table
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Bar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not needed).
  • Street parking
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Services
  • Daily housekeeping
  • Vending machine (drinks)
  • Suit press
  • Baggage storage
  • Wake-up service
  • Fax/Photocopying
    Additional charge
  • Laundry
    Additional charge
  • 24-hour front desk
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key access
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Spa
  • Steam room
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Sauna
Languages Spoken
  • English
  • Japanese

House rules
Lake Saroma Tsuruga Resort takes special requests – add in the next step!

Check-in
From 15:00 to 19:00
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 10:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit cardCash is not accepted
Smoking
Smoking is not allowed.

The fine print
Must-know information for guests at this property

Public bath opening hours: 05:00-09:00, 12:00-00:00

Sauna opening hours: 12:00-00:00

Dogs 5 kg and under can be accommodated at the property. Please contact the property for more details.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Lake Saroma Tsuruga Resort of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 19:30:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

FAQs about Lake Saroma Tsuruga Resort

  • Lake Saroma Tsuruga Resort has 1 restaurant:

    • La mer
  • The prices at Lake Saroma Tsuruga Resort may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Lake Saroma Tsuruga Resort is 21.7 miles from the center of Kitami. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Lake Saroma Tsuruga Resort include:

    • Twin
    • Quad
    • Triple
  • Yes, Lake Saroma Tsuruga Resort is popular with guests booking family stays.

  • Lake Saroma Tsuruga Resort offers the following activities/services (charges may apply):

    • Sauna
    • Cycling
    • Pool table
    • Ping-pong
    • Bike tours
    • Bicycle rental
    • Public Bath
    • Steam room
    • Hot spring bath
    • Open-air bath
  • Check-in at Lake Saroma Tsuruga Resort is from 3:00 PM, and check-out is until 10:00 AM.