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Overlooking picturesque Kawaguchi Lake in the serene Mount Fuji area, Rakuyu features comfortable guest rooms and natural hot spring baths. Free Wi-Fi is provided in the public area. Rakuyu is located a 5-minute drive from Kawaguchiko Station, and a free pick-up shuttle is provided. Popular Fuji-Q Highland amusement park is a 10-minute drive away. Rooms are fitted with chic furnishings and large windows, which offer plenty of sunlight and great lake views. A flat-screen TV and a fridge are provided in the room. The private bathroom includes free toiletries. The panoramic lake views and a cozy fireplace await guests in the lobby. Guests can rewind in the spacious hot spring bath, or reserve a smaller private bath at an extra charge.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.0)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, Buffet

Free Private Parking Available On Site

Public Bath, ​Hot spring bath


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Availability

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Guest reviews

Categories:

Staff
9.4
Facilities
9.4
Cleanliness
9.5
Comfort
9.5
Value for money
8.8
Location
9.0
Free Wifi
8.6
Select topics to read reviews:

Guests who stayed here loved

  • Tracy
    United States of America United States of America
    Stunning and serene. All staff were helpful, knowledgeable, kind. All staff spoke perfect english and helped us at all times of day. Our room was exactly as pictured online in every detail. Amenities were tremendous. Enjoying the lounge for...
  • Catherine
    United States of America United States of America
    I loved everything about this hotel from our beautiful bedroom facing the lake; the kimonos offered to us that they encouraged you to wear throughout the hotel; the buffet food that was offered for happy hour was plentiful and so delicious. We...
  • Carrie
    United States of America United States of America
    Rakuyu has stunning views of the lake, and spacious and beautiful rooms. The food and drink included offered great variety and was delicious. The staff at Rakuyu were also very friendly and helpful. We found the hotel to be well located, we walked...
  • Everlidis
    United States of America United States of America
    Wished we could have stayed another night! The private bath was amazing. The club lounge for evening snacks, drinks, and light meals was well needed. I have no complaints! It made up for not being able to view Mt. Fuji.
  • Sorn
    Thailand Thailand
    The vibe was so good, new decorative style but a sense of traditional japanese, great mix
  • Benjamin
    Canada Canada
    The onsen was amazing. Can use it all night from 2pm until 10am, then they shut down for cleaning. Food was good, it's a close walk to the ryokan but I'd recommend the shuttle from the bus station. I walked and didn't realize the hill leading up...
  • Elizabeth
    United States of America United States of America
    The room and view were amazing. I love the semi open air bath in my room. there was food in the lounge for breakfast and early evening. It's close to the pleasure boat and rope way. yukatas and robes in room
  • Patricia
    United States of America United States of America
    The welcome was superb and everyone was kind and helpful. There was so much beauty there and the room was spectacular with the view of the lake. The three meals provided each day were excellent, and it was such a treat to spend the days in the...
  • Magitz
    United States of America United States of America
    Wow people aren’t kidding when they say this is the best hotel they’ve ever stayed in. Thank goodness a friend recommended this to us! We only stayed for one night in between Tokyo and Kyoto but wanted to book a second night last minute & to no...
  • Michele
    United States of America United States of America
    Breakfast was served available at a fantastic time of day. Also the happy hour 5-7 pm, was an exceptional experience located at Rakuyu.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Does covering up tattoos with tape/other requested types allow access to the onsen?

    If your tattoo is small and postcard-sized, you can enter the public baths.
    Answered on 7 May 2024
  • Hi...do you have a room with private onsen? We're Muslims so we can't go to the public onsen naked.

    Rooms with private bathtub are available. However, it is not hot spring water.
    Answered on 4 August 2024
  • Can we put our luggage at front desk/reception before we check in on the same day? If so, how much will this additional cost be?

    We will store your luggage for free before check-in on the day of your arrival.
    Answered on 7 May 2024
  • Hi, we will arrive during day time, but would like to know if you have any hours for the shuttle service.

    Our shuttle bus possible times are 9am to 11am in the morning and 2pm to 9pm in the afternoon.
    Answered on 12 August 2024
  • are tattoo allowed in the onsen

    People with tattoos are not permitted to use the public bath due to our hotel policy.
    Answered on 8 October 2022
  • Tattoos are allowed?

    Postcard-sized tattoos are okay.
    Answered on 7 May 2024
  • Still looking?

Area info

Amenities of Rakuyu
Great facilities! Review score, 9.4

Most popular amenities
  • Free parking
  • Non-smoking rooms
  • Free Wifi
  • Hot spring bath
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Alarm clock
View
  • Lake view
  • View
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Tatami (traditional Japanese flooring)
  • Socket near the bed
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Services
    • Shuttle service
    • Daily housekeeping
    • Vending machine (drinks)
    • Baggage storage
    • Executive lounge access
    • Wake-up service
    • Laundry
      Additional charge
    • Wake-up service/Alarm clock
    Front Desk Services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Key access
    • Safe
    General
    • Adults only
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Heating
    • Non-smoking rooms
    Accessibility
    • Upper floors accessible by stairs only
    Spa
    • Public Bath
    • Hot spring bath
    Languages Spoken
    • Japanese

    House rules
    Rakuyu takes special requests – add in the next step!

    Check-in
    From 3:00 PM to 10:00 PM
    Check-out
    From 6:00 AM to 10:00 AM
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children not allowed.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Groups
    When booking more than 3 rooms, different policies and additional fees may apply.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBUCCash
    Smoking
    Smoking is not allowed.
    Parties
    Parties/events are not allowed

    The fine print
    Must-know information for guests at this property

    When booking 5 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

    The free shuttle is available from Kawaguchiko Station between 15:00-19:00.

    To use the property's free shuttle, call upon arrival at Kawaguchiko Station. Contact details can be found on the booking confirmation.

    Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

    This property does not accommodate bachelor(ette) or similar parties.

    FAQs about Rakuyu

    • Room options at Rakuyu include:

      • Twin
      • Quad
      • Suite
    • The prices at Rakuyu may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Rakuyu offers the following activities/services (charges may apply):

      • Hot spring bath
      • Public Bath
    • Guests staying at Rakuyu can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

      Breakfast option(s) include:

      • Continental
      • Buffet
    • Check-in at Rakuyu is from 3:00 PM, and check-out is until 10:00 AM.

    • Rakuyu is 1.4 miles from the center of Fujikawaguchiko. All distances are measured in straight lines. Actual travel distances may vary.