Photo identification and credit card used at the time of booking are required upon check-in.

The name on the photo identification presented at check-in must match the name on the reservation.

The fitness center including a swimming pool, public bath and sauna is available for an additional fee per entry. To use the fitness center, guests must be 20 years and older.

Please note, the fitness centre is closed on the third Tuesday of each month due to facility maintenance.

The free shuttle bus runs every 20 minutes between Imperial Hotel Osaka and JR Osaka station.

Weekdays: From Hotel 10:00~21:40 From JR Osaka Station 10:20~21:40

Weekends and national holidays: From Hotel 8:20~21:40 From JR Osaka station 8:00~21:40

The main entrance on the ground floor is closed between 23:00 (midnight) and 07:00 in the morning. Please use the entrance on the 2nd floor during those hours.

Breakfast for children over 4 years is provided for an additional fee.

Guests with children must inform the property at the time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Children age of 12 or under and for guests other than overnight guests are not allowed to enter 23rd Floor Exective lounge" Imperial Floor Lounge".

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

宿泊税（1名1泊ごとに課税）は宿泊料金に含まれていません。宿泊施設にてお支払いください。